We are expanding and looking for a (Junior) ERP Consultant Customer Support (all genders welcome) for our subsidiary in Wrzesnia (Poland), who shares our passion for software and who will continue to conquer the global market together with us, win new customers and make our existing customers even happier.
We are expanding and looking for a (Junior) ERP Consultant Customer Support (all genders welcome) for our subsidiary in Wrzesnia (Poland), who shares our passion for software and who will continue to conquer the global market together with us, win new customers and make our existing customers even happier.
In addition, we are proud to say that we offer a clear career framework, support continuing professional development and provide opportunities for staff to travel to other TFP clinics further their learning and support career progression.
In addition, we are proud to say that we offer a clear career framework, support continuing professional development and provide opportunities for staff to travel to other TFP clinics further their learning and support career progression.
Key Responsibilities: To demonstrate use of excellent communication skills to support patients and families in highly stressful situations (e.g. breaking bad news, diagnosis of ectopic or miscarriage, managing bereavement and anger management) both face to face and over the telephone.
In addition, we are proud to say that we offer a clear & bespoke career framework, support continuing professional development and provide opportunities for staff to travel to other TFP clinics further their learning and support career progression.
Attend ICB review meetings as per schedule. Clinic KPI’s for month end and ICB reporting. Support the PSM and HOD’s with Q-Pulse document control and support all HOD’s in auditing throughout the clinic as a trained auditor. Live Legal Parenthood Audit, including checking paper consents for donor treatment received from satellites.
Support cost-control initiatives via efficient rota management, overtime/on-call/TOIL, and resource utilisation (with financial accountability resting with the GM).
In conjunction with senior nursing staff to ensure all complaints and grievances are dealt with competently and effectively in line with the unit’s complaints procedure. To support senior nursing staff with the maintenance of the pharmacy drug stores including controlled drugs in line with Trust policy and Home Office legislation.
To assist in the management, and support of sub-fertile couples before, during and after treatment cycles, developing a therapeutic environment to meet the individual needs of the couples.
To assist in the management, and support of sub-fertile couples before, during and after treatment cycles, developing a therapeutic environment to meet the individual needs of the couples.
Operations management, compliance management, customer service and support · To assist in the optimization of patient management and service delivery · To develop and maintain systems and processes which ensure that the patients’ experience of the clinic is as good as possible.