Betreuung des Anforderungsmanagements im Bereich IT-Service Betreuung des Prozessmanagements im Bereich IT-Service Planung, Betreuung und Durchführung von Projekten Ihr Profil Das bringen Sie mit: ein abgeschlossenes Bachelorstudium in der Fachrichtung Informatik oder in einer vergleichbaren Fachrichtung mit IT-Bezug oder eine erfolgreich abgeschlossene Ausbildung zur Fachinformatikerin / zum Fachinformatiker (w/m/d) oder eine vergleichbare Ausbildung mit IT-Bezug in Verbindung mit einer mindestens 5-jährigen einschlägigen Berufserfahrung im IT-Bereich, die dazu befähigt, die oben beschriebenen Tätigkeiten wahrnehmen zu können gute Kenntnisse im Bereich von Windows Server- und Clientsystemen gute Kenntnisse im Bereich des IT-Supports eine gute Ausdrucksfähigkeit in deutscher Sprache in Wort und Schrift Wünschenswert sind: Erfahrung im Projektmanagement Erfahrung in der Personalführung Erfahrung im Prozessmanagement zielorientierter Arbeitsstil, selbstständige Arbeitsweise, hohes Maß an Eigeninitiative grundlegendes Verständnis von allen Bereichen der Informationstechnik Kenntnisse von informationstechnischen Sicherheitsstandards Wir möchten darauf hinweisen, dass die ausgeschriebene Stelle auch für Berufsanfängerinnen und Berufsanfänger mit entsprechender Ausbildung geeignet ist, wenn bereits erstes Erfahrungswissen im Umgang mit Projekt- und Personalmanagement, beispielweise durch Praktika, erworben wurde.
Dein Platz im Team Verantwortung für die Administration, Pflege und Weiterentwicklung unserer MS-SQL-Datenbanksysteme Planung, Installation und Konfiguration der Systeme inklusive Monitoring und Optimierung Sicherstellung von Stabilität und Hochverfügbarkeit – inkl. Troubleshooting und Support Mitgestaltung einer zukunftssicheren IT-Infrastruktur sowie Standardisierung von Prozessen Aktive Mitarbeit in bereichsübergreifenden Projekten Übernahme von Rufbereitschaften im rotierenden Team Deshalb passt Du zu uns Sehr gute Deutschkenntnisse (mindestens C1-Niveau) – unsere Unternehmenssprache ist Deutsch Abgeschlossene IT-Ausbildung (z.
Wir unterstützen unsere Anwender/-innen in den Einrichtungen und Organisationseinheiten in sämtlichen anwendungsrelevanten Fragen und sind der Ansprechpartner für nachgelagerte Supporteinheiten. Neben dem Second-Level-Support planen und führen wir Anwenderschulungen in unterschiedlichen Formaten durch. Des Weiteren entwickeln wir anwendungsnahe Prozessabläufe mit unseren internen Anspruchsgruppen weiter.
Das kannst du bei uns MACHEN: Verantworte die Produktvision und -strategie des Teams General IT InfrastructurePriorisiere und pflege den Product Backlog unter Berücksichtigung der Geschäftsanforderungen, technischen Möglichkeiten und SicherheitsstandardsArbeite mit internen und externen Stakeholdern zusammen, um die Anforderungen an die Kommunikationsplattform zu verstehen und sicherzustellen, dass diese erfüllt werdenArbeite eng mit dem Entwicklungsteam zusammen, um sicherzustellen, dass die Anforderungen klar verstanden und umgesetzt werdenStimme dich mit dem Lead Product Owner und anderen Product Ownern ab, um eine kohärente und integrierte Plattformstrategie zu gewährleistenFühre regelmäßige Reviews, Retrospektiven zur kontinuierlichen Verbesserung der Prozesse sowie Produkte durch und stelle die Einhaltung von Sicherheitsstandards und Best Practices im Bereich IT Infrastruktur, insbesondere im Hinblick auf die ISO 27001 Zertifizierung sicherStelle die Skalierbarkeit, Leistung und Zuverlässigkeit der Plattform sicher und überwache und analysiere Leistungskennzahlen zur Identifizierung von OptimierungspotenzialenManage ein hybrides Team, das sowohl vor Ort als auch remote bzw. per Nearshoring arbeitet, um eine effektive Zusammenarbeit und Support sicherzustellenIdentifiziere und bewerte Risiken und entwickle Lösungsstrategien und erstatte Bericht über den Projektfortschritt und die Leistung an das Management Das könntest du bei uns EINBRINGEN: Mehrjährige Erfahrung in der IT-Infrastruktur, idealerweise in einer ähnlichen RolleFundierte technische Kenntnisse in den Bereichen Server (Windows / Linux, Netzwerk, Backup, Firewall Management und VPNKenntnisse und Erfahrung mit OnPremise und Cloud Umgebungen (Azure, AWS)Erfahrung mit agilen Methoden, insbesondere ScrumbanVerständnis für die Anforderungen und Herausforderungen im Bereich Kritische Infrastruktur und ISO 27001Ausgeprägte Kommunikations- und Teamfähigkeiten, um effektiv mit einem hybriden Team zu arbeitenFähigkeit, komplexe technische Sachverhalte verständlich zu vermitteln und strategische Entscheidungen zu treffenStarkes analytisches Denkvermögen und ProblemlösungsfähigkeitenErfahrung in der Zusammenarbeit mit verschiedenen internen und externen StakeholdernZertifizierungen im Projektmanagement sind von Vorteil (z.
In this role, you will contribute expert knowledge to site-specific load calculations, support the development of new wind turbines, and drive innovation in methodologies and tools for fast load approximation and structural suitability simulations.
In this role, you will contribute expert knowledge to site-specific load calculations, support the development of new wind turbines, and drive innovation in methodologies and tools for fast load approximation and structural suitability simulations.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Back Office Support (gn) - Location Romania Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Customer Service Specialist Application Support (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively support strategic partner and customer meetings in the region. You support the Sales Managers in complex proposal, contract, and pricing negotiations.
You will collect and analyse customer feedback and drive the continuous improvement of our support processes. You will identify additional needs and support our customers in selecting suitable digital services for long-term customer loyalty.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!