SERVICE DESK ANALYST WITH French language Take the chance to join DHL IT Services in Prague - an award winning employer and Service Desk department - Czech Employer of the Year in Prague and Best Large Service Desk. - We support internal colleagues with different levels of IT Support within Deutsche Post DHL global logistics group. Here you will become part of DPDHL with offices in over 220 countries and global employee community of almost half million people.
Ensure accurate and timely processing of customer orders in SAP, including monitoring data transfers and maintaining order accuracySupport logistics execution by performing virtual goods receipt and goods issue when neededPrepare, compile, and provide export documentation to customers and logistics partners in a timely mannerRelease sales invoices to accounting in line with internal financial control guidelinesManage and resolve discrepancies by coordinating corrective actions, entering claims, and investigating process issuesIssue credit and debit notes, ensuring compliance with financial timelines and obtaining required approvalsMaintain and update customer master data with a high level of accuracy and proactively initiate required changesCommunicate effectively with internal and external stakeholders via email, video, or phone in English, German, or French Academic background in supply chain, customer service, business, or a related disciplineExperience in a similar coordination or operations role with a strong record Solid working knowledge of SAP (SD/MM modules) as well as MS Office and Google WorkspaceStrong English communication skills; German or French is a valuable assetCustomer-oriented mindset with the ability to prioritize effectively and maintain service qualityProactive, solution-focused personality with a strong can-do attitudeStructured, process-driven way of working with exceptional attention to detailCollaborative team player who actively supports colleagues and contributes to shared goals Opportunity to work in an international supply chain environment with high impact on operational flowsDaily collaboration with global stakeholders and cross-functional partnersRole with a strong mix of customer service, logistics coordination, and process managementFlexible work practices, including optional home office based on team alignment Ihr Kontakt Referenznummer 864235/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Ensure accurate and timely processing of customer orders in SAP, including monitoring data transfers and maintaining order accuracy Support logistics execution by performing virtual goods receipt and goods issue when needed Prepare, compile, and provide export documentation to customers and logistics partners in a timely manner Release sales invoices to accounting in line with internal financial control guidelines Manage and resolve discrepancies by coordinating corrective actions, entering claims, and investigating process issues Issue credit and debit notes, ensuring compliance with financial timelines and obtaining required approvals Maintain and update customer master data with a high level of accuracy and proactively initiate required changes Communicate effectively with internal and external stakeholders via email, video, or phone in English, German, or French Academic background in supply chain, customer service, business, or a related discipline Experience in a similar coordination or operations role with a strong record Solid working knowledge of SAP (SD/MM modules) as well as MS Office and Google Workspace Strong English communication skills; German or French is a valuable asset Customer-oriented mindset with the ability to prioritize effectively and maintain service quality Proactive, solution-focused personality with a strong can-do attitude Structured, process-driven way of working with exceptional attention to detail Collaborative team player who actively supports colleagues and contributes to shared goals Opportunity to work in an international supply chain environment with high impact on operational flows Daily collaboration with global stakeholders and cross-functional partners Role with a strong mix of customer service, logistics coordination, and process management Flexible work practices, including optional home office based on team alignment Ihr Kontakt Referenznummer 864235/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
And these are not just words. We believe that flexible working hours and mobile working support a healthy work-life balance. Personnel development, training & coaching, and leadership programs ensure that you can't fail to make an impact.
Your Tasks Technical and commercial preparation of quotations Internal quotation management Development of project schedules Processing of quotations with customer and in coordination with technical and sales Machine design and specification of technologies Review and evaluation of customer specifications Technical risk assessment Clarification of regional and legal requirements Support in the preparation of TCO calculations Ensuring conformity with standards Preparation and execution of customer presentations Recording building dimensions, project clarification in the offer phase Your Qualifications Several years of professional experience in technical sales in mechanical, electrical and plant engineering, preferably in the food/beverage industry Very good data processing skills (MS Office/MS Project), SAP knowledge is an advantage Fluent in English required, French is an advantage Goal-oriented and structured way of working Ability to work in a team, assertiveness and adequate manners Efficient time management and flexible work assignment according to project requirements Willingness to travel internationally Benefits Innovative and international working environment Challenging and diversified job Working in a highly motivated team Strong company group Attractive remuneration Social benefits Location: Ikeja ǀ Lagos ǀ Nigeria
Your Tasks Technical and commercial preparation of quotations Internal quotation management Development of project schedules Processing of quotations with customer and in coordination with technical and sales Machine design and specification of technologies Review and evaluation of customer specifications Technical risk assessment Clarification of regional and legal requirements Support in the preparation of TCO calculations Ensuring conformity with standards Preparation and execution of customer presentations Recording building dimensions, project clarification in the offer phase Your Qualifications Several years of professional experience in technical sales in mechanical, electrical and plant engineering, preferably in the food/beverage industry Very good data processing skills (MS Office/MS Project), SAP knowledge is an advantage Fluent in English required, French is an advantage Goal-oriented and structured way of working Ability to work in a team, assertiveness and adequate manners Efficient time management and flexible work assignment according to project requirements Willingness to travel internationally Benefits Innovative and international working environment Challenging and diversified job Working in a highly motivated team Strong company group Attractive remuneration Social benefits Location: Ikeja ǀ Lagos ǀ Nigeria
You are experienced in using MS Office programs and SAP, and you demonstrate initiative, commitment, and team spirit, acting in a solution- and customer-oriented manner.Flexible working hours, compensatory time off, and the option for remote work or home office support the balance between professional and personal life. We offer numerous internal seminars, training sessions, and certification courses, such as those in project management or digital transformation, as well as development programs for current and future leaders.
Your assignments Leading multidisciplinary and multicultural teamsManagement of urban water projectsResponsibility for studies, design and tender documents for different investment measures in the field of urban water managementLiaison and communication with the Client and the Donor AgenciesManagement of technical deliverables and reportingDetermine and define project scope and objectivesPredict resources needed to reach objectives and manage resources in an effective and efficient mannerPrepare budget based on scope of work and resource requirementsTrack project costs to meet budgetDevelop and manage a detailed project schedule and work planProvide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progressManage contracts with subcontractors and suppliers by assigning tasks and communicating expected deliverablesUtilize industry best practices, techniques, and standards throughout entire project executionMeasure project performance to identify areas for improvement Your profile University degree (M.Sc.) in civil engineer, mechanical engineer, process or environmental engineer or other suitable qualificationPreferably 15 years of professional experience in international consulting / engineering in the field of urban water managementSeveral years of experience in project management, project control (backstopping) and in dealing with international donor organizations and development banksConfirmed successful acquisition of consulting projectsVery good leadership, team development and communication skillsVisionary thinking skills and the ability to support and shape a developing department and teamWillingness to travel extensivelyFluently in English language (working proficiency), preferably in an additional business language (French, Spanish, etc.)Proficient with Project Management software preferredStrong interpersonal and technical writing skills.Preferably additional qualifications in project management (PMI or similar) We offer Employment on a permanent or freelance basisFlexible working environment (mobile office/office hours)Friendly and collaborative spirit in multidisciplinary teamsFinancial benefits (e.g. participation in corporate success)Office amenities (e.g. company sports, free water, coffee and tea) Please send your application to Christina Müller When applying for a job at GKW Consult, please note our information on data protection for applicants.
Location: Paris or Mobile work in France What you’ll do Rethink retail: Analyze and design next-gen business processes across omnichannel environments Lead the way: Guide clients through the implementation of our powerful GK standard software Make it real: Configure systems that are as smart as they are scalable Bridge the gap: Turn customer needs into actionable, tech-driven solutions Own the rollout: Support Go-Lives, ensure quality, and empower key users Be the expert: Serve as the go-to functional advisor for our clients What you bring A degree in Mathematics, (Business) Informatics, or a similar field Experience in retail, POS, or merchandise management A sharp tech mind and a passion for solving real-world challenges Fast thinker, clear communicator, and efficient concept-to-solution mindset Fluent in English und French Ready to travel and take your expertise global Why Join GK?
Lead and continuously improve the GMP self-inspection program, including annual planning and executionCoach SMEs and audit teams to ensure strong inspection and self-inspection readinessPerform gap assessments on global procedures and drive alignment across site functionsCoordinate cross-functional activities and ensure effective communication with all departmentsSupport internal, external, and mock audit preparation, including document review and QA inputAct as backroom/ACC or scribe team member during audits and inspectionsServe as Data Integrity Champion and ensure consistent DI implementation across the sitePrepare and present compliance topics to the Quality Council and site leadershipSupport continuous improvement initiatives and coordinate operational activities within the compliance teamAct as back-up for the Quality Compliance & Systems Expert when required University degree in biochemistry, chemistry, engineering, or another relevant scientific/technical disciplineSolid experience in biotechnology and/or pharmaceutical industryStrong knowledge of GMP requirements and Quality SystemsUnderstanding of manufacturing, QC laboratory, and warehouse processes for biological productsSolid knowledge of Good Documentation Practices (GDDP) and Data Integrity principlesExperience supporting audits and regulatory inspectionsSkilled in writing, reviewing, and updating SOPs and technical documentationFamiliarity with risk management tools (FMEA, RCA, etc.)Proficiency in French and English (minimum B2)Experience with eQMS tools (e.g., Veeva Vault, TrackWise), Microsoft Office, SharePoint, and Power BI A very renowned companyContinuous support during the assignmentIndividual all-round care: Support throughout the entire application phase Ihr Kontakt Referenznummer 864224/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Your assignments Leading multidisciplinary and multicultural project teamsManagement of several urban water projectsResponsibility for studies, design, tender documents and construction supervision for different investment measures in the field of water, wastewater and solid waste (2 out of 3 fields)Liaison and communication with Clients and Donor AgenciesManagement of technical deliverables and reportingPredict resources needed to reach objectives and manage resources in an effective and efficient mannerPrepare and track project budgets based on scope of work and resource requirementsTrack, follow up and report on invoicingDevelop and manage a detailed project schedule and work plan for a portfolio of projectsProvide project updates on a consistent basis to management and external stakeholders about strategy, adjustments, and progressPrepare and manage contracts with subcontractors and suppliersUtilize industry best practices, techniques, and standardsMeasure project performance to identify areas for improvementManage preparation of PQsManage and write technical and financial proposals, bring proposals through the approval process Your profile University degree (M.Sc.) in civil engineering, mechanical engineering, process or environmental engineering or other suitable qualificationPreferably 15 years of professional experience in international consulting / engineering in the field of urban water managementSeveral years of experience in project management, project control (backstopping) and in dealing with international donor organizations and development banksConfirmed successful acquisition of consulting projectsVery good leadership, team development and communication skillsVisionary thinking skills and the ability to support and shape a developing department and teamBe actively involved in professional activities, conferences, committees in the industryWillingness to travel extensivelyVery good knowledge of the English language, spoken and written and preferably in an additional business language (French, Spanish, etc.)Proficiency with Project Management software preferredStrong interpersonal and technical writing skillsPreferably additional qualifications in project management (PMI or similar) We offer Permanent positionFlexible working environment (mobile office/office hours)Friendly and collaborative spirit in multidisciplinary teamsHigh degree of personal responsibilityFinancial benefits (e.g. participation in corporate success)Challenging projects, where you can develop both professionally and personallyMultiple internal and external training opportunitiesCanteen nearby (meal allowance)Office amenities (e.g. company sports, free water, coffee and tea) Please send your application to Christina Müller.
Your Tasks Sales Strategy: develop and execute the country sales strategy aligned with regional and globals goals, identify new business opportunities, customers and market segments, analyze market trends and customer activity Manage local Sales and Service Business: build up strong relationships to customers, manage contract negotiations, manage service business and ensure high service quality in the country, promotion of new KHS machines and service products, assist with order clarifications and support project management Establish a sustainable representative office: Administrative Day to Day management of the local branch office / representation in the country, establish necessary team structures and recruiting of staff, provide leadership and guidance to local team, ensure compliance with local laws and regulations, build up necessary country procedures/policies and ensure their compliance to global group procedures and requirements.
Proficiency in French and English (minimum B2) Experience with eQMS tools (e.g., Veeva Vault, TrackWise), Microsoft Office, SharePoint, and Power BI A very renowned company Continuous support during the assignment Individual all-round care: Support throughout the entire application phase Ihr Kontakt Referenznummer 864224/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Your Tasks Sales Strategy: develop and execute the country sales strategy aligned with regional and globals goals, identify new business opportunities, customers and market segments, analyze market trends and customer activity Manage local Sales and Service Business: build up strong relationships to customers, manage contract negotiations, manage service business and ensure high service quality in the country, promotion of new KHS machines and service products, assist with order clarifications and support project management Establish a sustainable representative office: Administrative Day to Day management of the local branch office / representation in the country, establish necessary team structures and recruiting of staff, provide leadership and guidance to local team, ensure compliance with local laws and regulations, build up necessary country procedures/policies and ensure their compliance to global group procedures and requirements.
Join joint customer meetings with relevant members of the organisation. Proactively visit and support customers in alignment with leadership. Support running workshops, webinars, and hands-on sessions. Support creating marketing material in form of application notes, blog posts and others; support development of marketing specifications for new product solutions through Voice of Customer.
The Project Administrator (PAs) will be based in our Tunis office and are the contact persons within the departments. Their main tasks are to support our teams in the acquisition of new projects as well as in the coordination of ongoing projects and the completion of office tasks.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet hardware solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering, Electrical Engineering or Measurement and Sensor Technology Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Solid technical background in HydroMet instrumentation/Hardware; experience in environmental data management/analysis is a plus Proven track record in achieving sales targets and managing long sales cycles independently Experience handling public or private environmental tender business A relevant professional network in the HydroMet or environmental technology sector Native-level fluency in German and excellent command of English (spoken and written).
Facilitate Kaizens, workshops, and strategy sessions to drive operational excellence. Identify and support cost‑saving opportunities, validate financial benefits, and collaborate with Finance. Provide leadership and problem‑solving support to business units needing performance improvement.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet hardware solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering, Electrical Engineering or Measurement and Sensor TechnologyMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketSolid technical background in HydroMet instrumentation/Hardware; experience in environmental data management/analysis is a plusProven track record in achieving sales targets and managing long sales cycles independentlyExperience handling public or private environmental tender businessA relevant professional network in the HydroMet or environmental technology sectorNative-level fluency in German and excellent command of English (spoken and written).
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Build and contribute to comprehensive material knowledge both within Airbus and among material suppliers, guiding customers whenever possible towards known, approved, and qualified solutions for efficient industrialization Develop and promote colors, materials, and finishes (CMF), including lighting solutions for the diverse Airbus product portfolio to strengthen brand identity in line with departmental strategy Provide concepts, guidance, and support for ongoing aircraft mock-up activities Understand brand purposes and translate customer brands (airlines) into cabin interior design concepts, including CMF design, lighting design, industrial design, and graphic design Your qualifications: A degree in Design, Interior Architecture, Textile Design, Architecture, Graphic Design, or a comparable field Professional experience in Interior Design, Customer Service, and Project Management Ability to present and communicate design concepts effectively (storytelling) is a plus CMF design experience is mandatory Brand design experience is mandatory Experience in fashion or textile design is a strong plus Good knowledge of Illustrator and Photoshop Familiarity with creative tools to communicate visually (e.g., Adobe CC, Blender) Fluency in English; knowledge of German and/or French is a plus Ability to quickly recognize and analyze relationships and functional processes Independent, structured, and result-oriented work approach to meet deadlines and coordinate workflows efficiently Strong communication skills to collaborate with stakeholders at all levels Willingness to travel to Toulouse and worldwide (frequency according to business needs) Wir freuen uns auf Ihre aussagekräftige Bewerbung (englischsprachiger Lebenslauf und Zeugnisse / Portfolio)
Responsibilities Manage product (includes services, systems and solutions) portfolio and life cycle in line with the segment and category strategy (product launches, price setting, value pricing, margin optimization, cost optimization, make-or-buy decisions, vendor management, promotions, harmonization, rationalization,...)Build application and product knowledge and propose changes to the product portfolioTrain and provide technical application, product and solution support to SalesUnderstand market trends, customer and stakeholder needs and capture the Voice Of the Customer, conduct competitor analysisBuild innovation pipeline and interface with IPD and Engineering for new developmentsTrack category performance and recommend corrective actions Requirements University degree in disciplines related to Engineering and/or Business Administration preferably.Experience in leading teams from remoteHigh Experience in assessing customer needs Knowledge and experience within a relevant B2B(2C) product and solutions industryKnowledge of electrofusion and/or mechanical joints are strong plusExperience working in complex, international and multi-stakeholder environment Fluent in English – German and French are nice to have Are you the one we are looking for?
People management Manage a team of 6-7 employees (including field service engineers, in-house mechanics) to meet service plan and maintenance goals.Make consistent decisions aligned with leadership, integrity, quality, urgency, and teamwork.Develop and manage the team’s technical and interpersonal skills for future growth.Ensure team members engage in learning through the Learning Link platform.Recruit and train new staff as needed.Arrange practical equipment and service training.Hold continuous 1-1 dialogues with the team to maximize their potential. Service Sales support Promote Customer-Centric Culture: As the “face to the customer, actively advocate for service and equipment sales within the Service teamCollaborate with Sales: Work closely with service sales to understand customer needs and identify ways Leybold Services can provide support.Innovate Services: Contribute to the development of new services for clients.Effective Customer Response: Handle customer complaints and repair cost reimbursement requests efficiently.
Start as a Quality Engineer (m/f/d) for the Central Manufacturing Engineering department (cross‑program and new development). Your Responsibilities: Support the resolution of complex quality issues and continuous improvement projects by defining measurement standards and identifying/facilitating improvements to increase: Process performance and product adherence to standards Reliability of dedicated processes Repeatability of processes during the initial design phase, prior to any process changes, and continuously throughout the product lifecycle Support Quality focal points for new development projects Support APQP deployment within the Quality scope Facilitate PFMEA (Process Failure Mode and Effects Analysis) Support the development of quality solutions/technologies within new development initiatives together with subject‑matter experts Support quality stream meetings and coordinate activities between sites and organizations Process Quality Management: Ensure consistent application of process management guidelines in line with the EN9100 standard Ensure the process referential (competences, resource models, documentation plan, process networks, deployment areas) is up to date, managed, and continuously improved Proactively support the Process Management Teams in managing the process referential and improving process maturity Ensure that any process change is properly addressed by checking the consistency of the changes and their impacts Collaborate with local and central Process Management Teams to improve Airbus Business Process Management Ensure implementation and effectiveness of process adherence by monitoring progress and collecting adherence results Ensure the quality of process deliverables and surveillance plans, and review process resources, performance indicators, compliance results, etc.
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
DKV is the full‑service provider in the field of eMobility, offering tailor‑made solutions for electric vehicles: from charging infrastructure to planning and design, from consultancy to installation and electricity products. As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility.
Responsibilities Define how to grow the product category according to the marketing strategy defined for the industrial segment, with a strong focus on technical product performance and application requirements.Manage product portfolio and life cycle (including services, systems and solutions) in line with the segment and category strategy, ensuring technical compliance, product robustness and application suitability.Build strong application and product knowledge within industrial B2B environments (e.g., fluid management, engineered systems, piping solutions) and propose technical improvements or portfolio changes to support the marketing growth strategy.Train and provide technical applications, product and solution support for the Sales department, including customer visits, tender support, technical demos and troubleshooting.Understand market trends, customer and stakeholder needs and capture the Voice of the Customer, supported by detailed technical benchmarking and competitor analysis.Build innovation pipeline and interface with the Innovation, Product Development, R&D and Engineering departments for new product developments or technical improvements.Create content for communication, PIM and internal/external training, ensuring technical accuracy and clarity.