In conjunction with senior nursing staff to ensure all complaints and grievances are dealt with competently and effectively in line with the unit’s complaints procedure. To support senior nursing staff with the maintenance of the pharmacy drug stores including controlled drugs in line with Trust policy and Home Office legislation.
To assist in the management, and support of sub-fertile couples before, during and after treatment cycles, developing a therapeutic environment to meet the individual needs of the couples.
To assist in the management, and support of sub-fertile couples before, during and after treatment cycles, developing a therapeutic environment to meet the individual needs of the couples.
Operations management, compliance management, customer service and support · To assist in the optimization of patient management and service delivery · To develop and maintain systems and processes which ensure that the patients’ experience of the clinic is as good as possible.