Take the responsibility of Key account's sales data analysis, including market share, loss rate, annual SWOT report and quarterly report.Take the ownership of the customer experience and improve the Service/Technical /Application support quality. In charge of the profit level/AR of the key accounts and make a high-level balance.Take care the whole life time of product and demonstrates the ability to engage and communicate effectively with senior-level client executives.Cooperate and share the market & technical information with the Leybold sales in other area, in order to help the business increasing of whole Leybold China.Other tasks assigned by manager.
Mangelmanagement, Qualitätssicherung, Dokumentation) und Anpassung der Software-Workflows an individuelle KundenanforderungenDurchführung von Onboardings, Anwenderschulungen (remote und vor Ort) sowie Begleitung bei der Einführung neuer FunktionenAnsprechpartner/in für Kunden bei fachlichen und anwendungsbezogenen FragestellungenErstellung und Pflege von Schulungsunterlagen und DokumentationUnterstützung bei der Weiterentwicklung von Best PracticesMitwirkung bei der kontinuierlichen Verbesserung unserer Customer-Success-ProzesseEnge Zusammenarbeit mit Produktmanagement und Entwicklung zur strukturierten Weitergabe von Kundenfeedback ------ Dein Profil Abgeschlossene Ausbildung oder vergleichbare QualifikationErste oder mehrjährige Erfahrung im Kundenkontakt, Support, Projektarbeit oder ProzessumfeldErfahrung in der Bauleitung, Projektsteuerung oder im Bauprozess ist hilfreich, aber kein MussSehr gutes Verständnis für Prozesse und AbläufeFähigkeit komplexe Zusammenhänge strukturiert zu erfassenSicheres Auftreten im Umgang mit KundenIdealerweise Erfahrung mit Software-Einführung oder organisatorischen Veränderungen ------ Dich erwarten Ein spannender Arbeitsplatz in der innovativen und bunten nesseler Familie mit starkem ZusammenhaltKurze Entscheidungswege und Möglichkeit zum Mobile WorkingFrühe Verantwortungsübernehme und Raum für eigene IdeenAttraktive Vergütung, 30 Tage Urlaub Zuschuss zur AltersvorsorgeUmfangreiche Fort- und WeiterbildungsmöglichkeitenEine Mitgliedschaft bei Urban Sports Club (kostenloser Besuch von Fitnessstudios, Schwimmbädern, Badminton- und Kletterhallen u.v.m.)Fahrradleasing über BusinessBike, Corporate Benefits, gemeinsame Ausflüge und Events ------ Hört sich das spannend an?
Formulate and deploy equipment improvement road maps in partnership with the process engineering team. Support new product introductions by ensuring equipment readiness and scalability. Proactively support the process improvement initiatives including process capability, yield and quality.
About us Your Contribution Mainly support site manager Kulim to implement the management decisions and follow up the process status of some projects;Assist site manager Kulim to optimize the plant process to achieve the KPI’s target and save cost.
Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.
About us Your Contribution Lead, coach, and motivate employees within respective area of responsibility, while providing direction to achieve department goals and objectivesAssist in developing department budget and investment plan(s) according to strategic goalsCultivate employee talent through training and coaching measures, while also conducting employee performance reviewsSupport the development and updating of Quality Assurance programs, policies, processes, procedures and controlsReview, analyze and report on quality discrepancies related to SCHOTT products, while developing disposition and corrective actions for product discrepanciesManage the review of batch records and avoid impacting shipment datesManage Department Training Coordinator activities and projectsManage document control activities to include, releasing, archiving, tracking and reporting of the document review process for controlled documentsLead and support the implementation of Systems and Compliance Improvements including site compliance, along with data integrity requirementsMeasure and analyze Quality System trendsOversee the internal audit function to ensure ongoing compliance to the Quality Management System (QMS)Maintain the Archive Room and document retention requirementsWrite and revise Standard Operating Procedures (SOPs) and provide training, as requiredManage the CAPA and Change-Control process to include, issuing, reviewing and approving stepsSupport all customer or registrar quality related audits and/or evaluationsUtilize quality tools, including Compliant-PRO, etc., for information, tracking and reporting purposes, as required by the Pharm Business UnitManage assigned CAPA(s) by performing root cause investigations, while defining resolution actions; implement preventive and corrective actions in a timely manner as a result of customer complaints or customer audit findingsHelp promote and implement safety/EHS directives and maintain a clean and safe workspaceAssure compliance with ISO certifications and cGMP, along with adherence to Company policies and procedures and Code of Conduct/safety guidelines Your Profile Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, requiredMinimum three years of experience in Quality leadership roleSolid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISOExposure to the glass forming industry and/or pharmaceutical industry, preferredThorough MS Office applications, SAP and electronic QMS systemsMulti-tasking abilitiesDecision makingDetail oriented approachForward/creative thinkingService orientedEffective communication skillsAbility to read, write and speak English language Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact usYour Profile Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, requiredMinimum three years of experience in Quality leadership roleSolid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISOExposure to the glass forming industry and/or pharmaceutical industry, preferredThorough MS Office applications, SAP and electronic QMS systemsMulti-tasking abilitiesDecision makingDetail oriented approachForward/creative thinkingService orientedEffective communication skillsAbility to read, write and speak English language
About us Your Contribution HR Partnering • Partner with the business team to supports the people strategy for business growth. • Collaborate with HR Centre of Excellence (COEs) and specialist to provide comprehensive HR solutions and support to business team • Responsible to develop and deliver HR strategy for meeting business needs
Your Contribution Responsible for identifying, developing and maintaining quality suppliers of materials, components, and services at the best price, quality, on-time delivery, and service.Champion Plant-level cost savings initiatives / cost-out projects including cross-functional ones and also process improvements / LEAN activities.Support PU-AM Regional Director and Global Category Mangers (GCM’s) to implement global/regional sourcing strategiesCommunicate & ensure strict adherence to SCHOTT Purchasing practices, guidelines and initiatives both internally (Operations) and externally (Suppliers, including Supplier Code of Conduct).Create procedures, processes, and systems for process standardization and/or efficient improvement (ex. increase OER%) within the purchasing department.Ensure that discrepancies in the Goods Receipt/Invoice Receipt (GR/IR) clearing account for which you were the responsible purchaser are resolved timely in order to avoid delays in vendor payments.Escalate issues to the appropriate vendor contact in accordance with the vendor escalation rules process.Lead and supervise other members of the local Purchasing team in a professional, constructive and efficient manner including oversight to all other materials, consumables and services directly purchased by the Site Buyer.Assist in training other employees on "best PU practices" including MRP system/process utilization.Conduct RFQ and negotiations for all key materials (MRP relevant) and also capital expenditure projects.Responsible for observing and following all Environmental, Health and Safety rules and procedures.Fulfill all PU responsible activities in accordance with the RASI chart of PurchasingNew supplier selection: Together with GCM to identify, qualify and implement new suppliers.Demand Management: Carry out the complete purchasing process RFQ>Negotiation>Evaluation of Bids>Supplier selection recommendation>Contract finalization>Documentation completion including proper storage & filing of all commercial related documentsOrder Management: Convert requisition into PO’s using the most efficient order type and check order confirmations and SAP workflows from FI for proper commercial terms/conditions (including resolution for any commercial-related complaints/disputes with suppliers)Master Data: Ensure that all PU-relevant master data (including material prices in info records) is kept current and accurate in SAPPlanning/Reporting: Responsible for the annual PU planning and quarterly reporting for all Regional/Local (non-GCM) responsible materials and servicesSupplier Management: Communicate regularly with key suppliers and carry out supplier visits / audits (support QA) and communicate supplier corrective actions and scorecard results. Responsible to identify and monitor all critical suppliers and single-sources and to propose and implement countermeasure to mitigate risks.
Your Contribution Manage the maintenance and repair of all production equipment, buildings, building equipment (HVAC, electric, gas, water, etc.) and grounds to ensure optimum performance, minimize down time, support safety, reduce costs, etc.Responsible for utilities (electric, gas, water, etc.) and wastewater treatment.Responsible for site security (guard service, ID badges, contractor/visitor access).Plans, organizes, directs and controls all maintenance activities and programs.Manages the activities of all Maintenance personnel.Orders all required materials and supplies to assure timely completion of jobs.Maintains materials and supplies inventory.Performs all personnel supervision duties, including resolution of personnel problems and reporting to management on performance.Provides for safe and orderly work environment in Maintenance and Wastewater Treatment.Ensures that safe work practices are followed.Develops and maintains preventative maintenance programs for machinery, equipment and facilities.Coordinates new equipment installation with engineering.Administers third party vending including security guard service, cleaning service and landscaping.
Essential Duties and Responsibilities Customers (external) Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners Provide customer oriented service at all times relating to specific sales and customer expectation issues Reporting to the Sales Manager, B2B Provide customer account revenue and activity reporting, as required by the Management team Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth Provide country inputs to the development of account strategies Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans Drive sales improvement through regionally harmonized processes Contribute to the regional bidding or RFQ process when requested Communication Develop a working relationship with the relevant support sections e.g. GKAM Support Group, Operations to ensure they are kept up to date with all issues relating to the GKAM Customer accounts Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL Sales/Customer Account Development – Planning and Follow Up Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts Implement global and regional account acquisition / development approaches and platforms Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions Develop plans to deny competitor penetration into the accounts Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL Margins/Profitability Assurance Establish and implement a pricing review timetable that ensures improving margins from designated accounts Adhere to regional standards on profit margins and discount guidelines Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too.
We are looking in Portugal country for a IT Local Manager to: WMS solution expert for implementation of migration projects Leads solution design and WMS configuration according with business requirements and ensure smooth implementation Analyze and perform functional requirements for new functionalities and Integration process with client and other applications. Support testing phases and key user training. Research, assess, analyze and recommend enterprise architecture and technology standards.
People management Manage a team of 6-7 employees (including field service engineers, in-house mechanics) to meet service plan and maintenance goals.Make consistent decisions aligned with leadership, integrity, quality, urgency, and teamwork.Develop and manage the team’s technical and interpersonal skills for future growth.Ensure team members engage in learning through the Learning Link platform.Recruit and train new staff as needed.Arrange practical equipment and service training.Hold continuous 1-1 dialogues with the team to maximize their potential. Service Sales support Promote Customer-Centric Culture: As the “face to the customer, actively advocate for service and equipment sales within the Service teamCollaborate with Sales: Work closely with service sales to understand customer needs and identify ways Leybold Services can provide support.Innovate Services: Contribute to the development of new services for clients.Effective Customer Response: Handle customer complaints and repair cost reimbursement requests efficiently.
Within this setup, the Asia Pacific team is a dynamic international group of 11 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
Regularly communicate with clients to understand their evolving requirements and ensure the data centre meets their needs. Collaborate with sales and business development teams to support client acquisition and retention efforts. Compliance and Risk Management: Ensure compliance with data centre industry standards, regulations, and security protocols.
Furthermore, you will support or execute project management activities depending on project size and complexity and closely manage key stakeholder relationships.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
It is an individual contributor role on a global level without leadership responsibilities. ABOUT THE ROLE: Support development and execution of HEOR plans and evidence strategies across Convatec’s portfolio to support optimal reimbursement, funding, payment and accessDesign, build, test and maintain economic models (including budget impact, cost-consequence and cost-effectiveness models)Tailor models to payer needs and decision contexts in key geographiesDevelop HEOR content for reimbursement submissions, value dossiers, and internal decision-makingTranslate model outputs into clear and compelling insights for internal stakeholdersCollaborate cross-functionally with Medical Affairs, Commercial, R&D, Regulatory, Finance and regional market access teamsManage external HEOR vendors where appropriate and ensure quality and timely deliveryContribute to abstracts, congress submissions, and peer-reviewed publications ABOUT YOU: An advanced Degree in health economics, pharmaco-economics, public health, health services research, epidemiology, biostatistics, or related discipline (Masters’ degree, PhD, PharmD, or MD)5+ years’ experience in health economics and outcomes research or directly related field or the equivalent combination of education and experience, preferably with experience working with new medical technologies in medical device, pharmaceutical, or biotechnologyExcellent communication skills, including the ability to understand and communicate technical data to non-technical audiences and proficiency in understanding and communicating scientific dataHands on experience in developing health economic models from inception to implementationExcellent written and verbal communication skillsExcellent presentation, collaboration and influencing skills across internal and external stakeholders Ideally, we are also looking for: Successful first or last authorship on multiple peer-reviewed publications and abstractsExperience in wound care, continence care and/or ostomy care WHAT YOU´LL GET: collaborative & supportive culture100% remote role competitive salary & bonusexceptional benefitstraining & delevopment READY TO JOIN US?
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Proactively manage CMO communication, resolve issues, and ensure smooth coordination, timely vendor selection, and successful implementation. Support technology transfer processes and oversee cross-functional coordination for introducing new CDMOs (Contract Development and Manufacturing Organizations).
To grow the business and to help Zeelandia’s customers to grow their business, the Marketing and R&D teams of the Zeelandia Group are working closely together in one department. This supports collaboration, also trainings are provided to the operational companies (OpCo’s) in the countries in order to lead new product development and to enhance innovation to fuel growth.
Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
Within this setup, the Middle East and Africa team is a dynamic international group of 10 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
We are looking for an HR Program Manager working part-time who will support the Global DHL Freight HR team on various topics related to Employee Engagement & Performance Management. In this role, you will: Steer the employee surveys for DHL Freight such as Employee Opinion Survey (EOS) and HR Quality Survey (HRQS) end to end Act as contact person for country HR, global EOS / HRQS responsible and Senior Management Support data provision for target setting (HRQS & EOS) Drive corporate mandated programs and implement them in DHL Freight (e.g.
Experience – 5 to 9 Years 5+ years of development experience with IBM FileNet and Datacap technologies. 5+ years of development experience with Java, J2EE, JSF, web services and JSON. 3+ years of development experience with IBM case manager. 2+ years of Application support experience with document management systems. Solid understanding of IBM FileNet product s and best practices. Solid understanding of scanning technologies like Datacap.
Share incentive plan: Invest in your future and share in the success of the company by joining the share incentive plan. Development – Encouragement and support to achieve professional and or academic qualifications to support your development and growth Defined career paths and regular reviews Next steps: If you’d like to learn more before applying, or have any questions please contact abby.gelder@oxinst.com.
Management, Lead functions, operational level incl. vendors Ensure strict adherence to support audit prove QM deliverables Operate and communicate effectively within the European time zone to align with team availability and deadlines.
Management, Lead functions, operational level incl. vendors Ensure strict adherence to support audit prove QM deliverables Operate and communicate effectively within the European time zone to align with team availability and deadlines.
In your position you also contribute to setting standards and best practices for process automation and support exploring new technology opportunities. Support coordination and coaching of a team of automation process analysts for a certain GBS business function (no guarantee, depends on availability) Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope considering cost & benefitsPrepare status reporting & presentation in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes of medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers intechnical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practicesSupport special CoD-relevant projects (i.e. technology exploration)In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Your Tasks Technical and commercial preparation of quotations Internal quotation management Development of project schedules Processing of quotations with customer and in coordination with technical and sales Machine design and specification of technologies Review and evaluation of customer specifications Technical risk assessment Clarification of regional and legal requirements Support in the preparation of TCO calculations Ensuring conformity with standards Preparation and execution of customer presentations Recording building dimensions, project clarification in the offer phase Your Qualifications Several years of professional experience in technical sales in mechanical, electrical and plant engineering, preferably in the food/beverage industry Very good data processing skills (MS Office/MS Project), SAP knowledge is an advantage Fluent in English required, French is an advantage Goal-oriented and structured way of working Ability to work in a team, assertiveness and adequate manners Efficient time management and flexible work assignment according to project requirements Willingness to travel internationally Benefits Innovative and international working environment Challenging and diversified job Working in a highly motivated team Strong company group Attractive remuneration Social benefits Location: Ikeja ǀ Lagos ǀ Nigeria
Operatives Treasury: Du aktualisierst laufend die kurzfristige Liquiditätsplanung und unterstützt bei der Cash Disposition.Reporting: Du bist für die Erstellung und Pflege von Cash Status und Performance Reports zuständig.Zahlungsverkehr: Du kümmerst Dich um die Prüfungsvorbereitung und unterstützt bei Freigaben.Banking Administration: Du verantwortest die Pflege des Banking Tools, die technischen Bankanbindungen (EBICS) und die Benutzer /Rechteverwaltung.Konten & Cash Pool: Du wirkst mit bei der Einrichtung/Schließung von Bankkonten, Cash Pool Administration und Intercompany Flows.Bankkontakt & FX Support: Du bist First Level Ansprechpartner für Banken und supportest bei Fremdwährungsthemen.Abschluss & Projekte: Du übernimmst Monats und Jahresabschlussaufgaben, buchhalterische Themen und arbeitest in Treasury-Projekten mit.Du besitzt ein abgeschlossenes betriebswirtschaftliches Studium (z.B.
Manage and qualify incoming sales enquiries and provide administrative support to the sales team. Serve as the primary contact for after-sales service enquiries in the UK, coordinating next steps including appointment scheduling and material deliveries.
Location: Mobile Work (Mexico) What you’ll do Lead the charge: Manage cross-functional teams to deliver software into major retail environments Be the face: Build strong customer relationships as the main contact throughout the project lifecycle Keep it agile: Support Agile processes and enable smooth development execution Own the numbers: Manage budgets, forecasts, and invoicing with precision Stay ahead: Report on status, risks, and financials across stakeholder levels Solve smart: Resolve issues, ensure quality, and keep projects on time and on budget What you bring A degree in Computer Science, IT, or a related field Strong experience in the Central/Latin America`s retail market, experience in IT/software projects; POS background is a plus Proven success in managing customer-facing projects, including budgeting and contracts Strong communication skills and confidence in stakeholder management Team-oriented, creative in problem-solving, and adaptable to dynamic environments Fluent in English Willingness to travel and take your expertise global
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man-days per year of a development application.
Main job duties: -To take full leadership, operational and financial responsibility for managing a safe, efficient operational standards and profitable site for the organization and the customer(s), -Take full responsibility for managing and running a safe operation and driving a Safety First Culture with all individuals on site by applying and improving the Safety Standards, -Align Objectives & KPIs applicable to your team and consider how these have an impact on site results, including the required frequency for tracking them, how the results are calculated, ensuring the right ownership of each role in the operation, -Align volume forecast with customer and review monthly resource planning with Operations Manager, developing a work strategy for next month / period, including peaks and valleys' seasons, -Track Site Performance understanding the causes for the gap between them, understanding the financial and customer impact resulted by this gap and address actions with Operations Managers to improve it, -Ensure that Standard Operational Procedures (SOP) and Work Instructions (WI) of operational processes are up to date, available at relevant place for employees and that employees are working according to the standard established, via OMS Confirmation, -Ensure your Shift Managers are properly trained according to their training matrix and enable their training and coaching sessions to enhance their personal development - via training matrix and schedule, -Discuss and approve improvement actions that involve customer requirements and SLA's, additional resources and financial investments with the operations managers, support the team during the implementation of improvement actions, -Promote the continuous improvement culture and sustainability of the program with operations managers and their teams, -Participate in a Monthly Results Meeting with the entire leadership team and employees, presenting the site's results, priorities and promoting engagement within the team, -Control your operational processes (inbound, picking, outbound, etc), fulfilling service level agreeded and deadlines established, -Provide leadership for the site in assessing potential, developing talent and succession planning, lead by example, -Ensure adequate security measures are in place to protect the site premises, including the safety of personnel, DSC assets and of the customer's product, -Maintain processes and required statutory qualifications to ensure compliance with all relevant regulatory and local legal obligations, -Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement, -Conduct regular reviews (e.g. monthly) with customer on operational performance and delivery against the agreed KPIs, -Identify and propose opportunities to grow the business with existing customers, -Support Business Development / Account Management on contractual and commercial issues and customer renewal planning.
Supporting the Head of ICS, you will ensure adherence to corporate compliance standards, foster a culture of integrity, and contribute to effective risk management practices. Your Role In this position, you will: • Support the implementation and regional rollout of global compliance and internal control strategies in close collaboration with the Head of ICS • Monitor and review internal control systems, identifying risks, gaps, and opportunities for improvement • Document, analyze, and report compliance activities, findings, and follow-up actions to relevant stakeholders • Provide guidance and hands-on support to regional teams on compliance policies and internal control requirements • Design and deliver training initiatives to increase awareness and understanding of internal controls and compliance topics • Contribute to regional risk assessments by identifying, prioritizing, and helping mitigate key risks • Collaborate with other regional managers to share best practices and ensure consistency across regions • Monitor regulatory developments at local level and assess their impact on internal control and compliance practices • Work closely with internal audit teams and contribute to broader internal initiatives as needed Your Profile Must-haves • Bachelor’s degree in Business Administration, Finance, Law, or a related field • Several years of professional experience (typically 5+ years) in internal controls, compliance, risk management, controlling, or a comparable function • Solid knowledge of internal control systems and compliance frameworks • Strong analytical skills with high attention to detail • Knowledge of SAP FICO and/or other ERP systems • Clear and confident communication skills, with the ability to engage effectively across different organizational levels • Fluency in English (written and spoken) • Willingness to travel internationally (approximately 40%) Nice-to-haves • Experience working in an international environment, ideally within a listed company • Experience with compliance, audit management, or data analytics tools • Additional language skills such as German or another European language What Makes You a Great Fit You bring a strong sense of integrity and accountability to everything you do and are motivated by delivering high-quality, reliable outcomes.
Your Tasks Technical and commercial preparation of quotations Internal quotation management Development of project schedules Processing of quotations with customer and in coordination with technical and sales Machine design and specification of technologies Review and evaluation of customer specifications Technical risk assessment Clarification of regional and legal requirements Support in the preparation of TCO calculations Ensuring conformity with standards Preparation and execution of customer presentations Recording building dimensions, project clarification in the offer phase Your Qualifications Several years of professional experience in technical sales in mechanical, electrical and plant engineering, preferably in the food/beverage industry Very good data processing skills (MS Office/MS Project), SAP knowledge is an advantage Fluent in English required, French is an advantage Goal-oriented and structured way of working Ability to work in a team, assertiveness and adequate manners Efficient time management and flexible work assignment according to project requirements Willingness to travel internationally Benefits Innovative and international working environment Challenging and diversified job Working in a highly motivated team Strong company group Attractive remuneration Social benefits Location: Ikeja ǀ Lagos ǀ Nigeria
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
What you will do: Lead strategic and operational projects across multiple systems and teams in the supply area Analyze and challenge business requirements to minimize technical complexity while meeting business needs Collaborate closely with partner integration units and application teams to implement scalable technical solutions Steer E2E testing together with the partner and internal application teams with a high motivation to get yourself involved wherever needed / possible Ensure on-time delivery by tracking milestones and aligning across teams Support the operational business by issue resolution process by analyzing, prioritizing, investigating and tracking the bugs related to new integrations Lots of space for your own ideas and creations, flat hierarchies and very short decision-making process Who you are: Completed studies in business informatics or a comparable course of study 2-5 years of hands-on experience in project management / business analysis within a tech organization Proven experience in managing stakeholders from both technical and business backgrounds Analytical, logical, and structured approach to problem-solving Strong technical curiosity and a solid understanding of how systems and architectures work (including knowledge of databases, data flows, logs, payloads, and SQL) Good communication skills (especially English) Solution-oriented and out-of-the-box problem solving Analytical, logical and efficient way of thinking Proactive attitude, willingness to take responsibility Fast understanding of complex tasks with many variables and high complexity Nice to have: experienced in designing process flows experience in eCommerce experienced with middlewares Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg on a weekly basis.
Register with us and reap the benefits of interesting job offers that match your skills and experience. Support procurement processes across all Carve-out phases including due diligence, planning and execution Ensure smooth transition and integration of systems, services and suppliers Develop and manage strong relationships with key vendors and service providers Lead negotiations and manage supplier performance and compliance Conduct strategic sourcing and supplier selection based on quality, cost and reliability Manage contract creation, negotiation and lifecycle governance Perform data analysis to identify cost optimization and process improvement opportunities Assess, monitor and mitigate procurement-related risks Collaborate closely with cross-functional stakeholders including IT, Automation, Quality, Finance, Legal and MRO Maintain procurement KPIs and develop data-driven performance reports Bachelor’s degree in IT, Business Administration, Supply Chain Management or a related field Master’s degree or relevant certifications (CPSM, CIPS) are an advantage Experience in indirect procurement, ideally in CDMO or pharma environments Experience in Carve-out or Divestment activities Extensive knowledge in procurement processes, strategic sourcing, vendor and contract management Proven track record in managing procurement streams within business divestments Strong negotiation, analytical and problem-solving skills Excellent communication abilities and stakeholder management skills Proficiency in procurement systems, ERP tools and MS Office Strategic thinker, highly organized, adaptable, resilient and collaborative in team settings Opportunity to work on high-impact strategic Carve-out projects within a global CDMO Exposure to cross-functional leadership teams and strategic decision-making Innovative, collaborative and international work environment Ihr Kontakt Referenznummer 863140/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
You can read more about Palsgaard here: www.palsgaard.com The position With reference to the Director of Global Application you will be central in providing and managing application support of bakery and lipid applications in the region Europe and North Africa (ENA) and emerging markets as well as supporting globally.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
MPDV Mikrolab GmbH sucht in eine/n Support Manager (m/w/d) (ID-Nummer: 13683816)
Liefertreue, Core Units, Umsatz, Angebote) Zusammenarbeit mit der Support- und Service-Community (Vertriebsmitarbeiter, Produkt-Support-Beauftragte) oder der Industrie-Community (MRO, Technik, Qualität, Obsoleszenz) Effiziente Verbesserung durch Standards im Kundenmanagement und Teilnahme am Transformationsplan Ihr Profil: Abgeschlossenes Studium im Bereich BWL, Logistik, Supply-Chain-Management oder vergleichbare Qualifikation Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift, Französischkenntnisse von Vorteil Fundierte Kenntnisse in SAP sowie sicherer Umgang mit MS Office Ausgeprägte Kommunikationsstärke und Sozialkompetenz gepaart mit Durchsetzungsvermögen und Konfliktlösungskompetenz Analytische, strukturierte und zuverlässige Arbeitsweise mit hohem Organisationsgeschick Was wir Ihnen bieten: Einen festen Arbeitsvertrag nach DGB/GVP-Tarifvertrag Eine übertarifliche Vergütung, zzgl.