Maintains reference information on product line, keeps track of technical updates from Competence Center; provides support and technical information for sales personnel in the field and management; may visit customer sites to assess environment and application.
Maintains reference information on product line, keeps track of technical updates from Competence Center; provides support and technical information for sales personnel in the field and management; may visit customer sites to assess environment and application.
In return, we offer In Return, We Offer You: We believe there is always a better way. Open for change and feedback is what defines our culture. We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
Health & Wellbeing- Mental Health First Aiders, Employee Assistance Programme Money & Lifestyle –Pension, market leading commission Career –Externally accredited training and development opportunities including support with professional qualifications, Service awards, LinkedIn learning, Learning & development programmes. Oxford Instruments Andor Oxford Instruments Andor is the global leader in the pioneering and manufacturing of high-performance light measuring solutions, bringing together the latest developments in sensors, electronics, optics and software.
Has primary responsibility for selling the portfolio of the Leybold Services Product range. Communicate, collaborate, and support equipment sales team in carrying out operational reviews at accounts to secure repeat orders and present service as a differentiator to successfully penetrate new business.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various customers. Will also assist with new product and service options, support account managers, and ensure compliance with U.S.
Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various customers. Will also assist with new product and service options, support account managers, and ensure compliance with U.S.
Your Contribution Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.Own product specifications for assigned OEM and standardized components.Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.Perform competitive analysis and technology benchmarking to support product positioning and improvement.Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.Train Sales teams and, as needed, customers on new products, applications, and technologies.Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.Establish and maintain product files (including medical product files when applicable).Ensure compliance with all Environmental, Health & Safety requirements.Perform additional duties as assigned to support SBF Medical's goals.
Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Technologies Orchestrated Customer Engagement. Though secondary support could include Orchestrated Analytics, Quality Management Systems (SmartSolve), and Commercial Compliance offeringsDemonstrating innovative, SaaS solutions that showcase how our current and prospective clients can achieve their business goalsProvides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or servicesWorks with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or servicesProvides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunitiesProvides pre-sale technical support in sales presentation and product presentations at customer sitesOwns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clientsVoice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed Desired Skills and Attributes Demonstrated work ethic and capability to be self-starterDemonstrated experience working with top tier clients in understanding their businesses and crafting technical solutionsStrong CRM and marketing automation domain expertise, preferably within the life sciences industryTechnical experience, especially with SFDC and Salesforce Marketing CloudOutstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understandExcellent quantitative skills and comfort with data exploration toolsDemonstrated experience in owning projects end to end that involves coordinating many resources and teamsExcellent organizational skills and attention to detailExcellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issuesAbility to work under intense pressure and multitask in a fast-paced start-up environmentAbility to energize and lead a team of partner engineers Our ideal candidate will have: Typically requires a minimum of 3 years of related experience with a Bachelor's degree We know that meaningful results require not only the right approach but also the right people.
Authorise system ‘buy-off’ prior to shipment either with or in the absence of the customer. Liaise with technical support and systems engineering on any potential or actual system problems. Liaise with Sales Team to provide useful background information.
About us Your Contribution Support sample build execution by working closely with Project Management, Planners, Production, Product & Process Development, Failure Analysis, and Quality teams.Manage smooth shift‑to‑shift operations and execute daily production plans.Support engineering and maintenance work to prevent downtime and keep production running smoothly.
DHL IT Services IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man days per year of development application.
DHL IT Services IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man days per year of development application.
Desired, would be helpful for the role Experience working with MOD or Army platforms, systems, or data environments (e.g., D2S, Army Data Warehouse). Understanding of through-life system support, including Integrated Logistics Support (ILS), RAM (Reliability, Availability, Maintainability) targets, and supportability engineering.
Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Incentive Compensation solution built on the Orchestrated Analytics ecosystem which spans MDM, data warehousing, AI/ML, and data visualisation technology solutions.
Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Orchestrated Analytics, in particular data warehousing and MDM technology solutionsDemonstrating innovative SaaS solutions that showcase how our current and prospective clients can achieve their business goals, through applying technology and analytics to transform disparate data sources into actionable insightsProvides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or servicesWorks with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or servicesProvides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunitiesProvides pre-sale technical support in sales presentation and product presentations at customer sitesOwns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clientsVoice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed Desired Skills and Attributes Demonstrated work ethic and capability to be self-starterDemonstrated experience working with top tier clients in understanding their businesses and crafting technical solutionsTechnical experience, especially with leading MDM, Data Warehousing, ETL tools and IPaaS platformsA good understanding of CRM and marketing automation domains and proven experience with Salesforce platforms would be of additional benefitOutstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understandExcellent quantitative skills and comfort with data exploration toolsDemonstrated experience in owning projects end to end that involves coordinating many resources and teamsExcellent organizational skills and attention to detailExcellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issuesAbility to work under intense pressure and multitask in a fast-paced start-up environmentAbility to energize and lead a team of partner engineers Our ideal candidate will have: Typically requires a minimum of 3 years of related experience with a Bachelor’s degree At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
Key responsibilities include: Maintain maintenance plans for production equipmentProvide technical feedback and sharing of daily experience for existing product portfolioExecute/Implement Process & Equipment related to RRC standardsPerform Failure Analysis of Process and Equipment issues, identify Root causes and develop repair procedure including component levelProvide technical expertise and support to all topics related to released equipment and proceduresInvolvement in other projects within the scope of process engineering’s skills and capabilitiesActive application of Problem-Solving tools and methodologyFamiliar with programming languages such as C/C++, PythonAt least 2 years’ experience in manufacturing / mass production environmentProfessional experience in automation Electronics, automationPerformed maintenance and troubleshooting for production equipmentNative-language VietnameseFluent English (written and spoken) is a must]MES/SAP experience is advantageWork for a German technology company in a truly international environmentKey leadership role in a growing high-tech manufacturing siteHigh level of responsibility with strong influence on processes and standardsClose cooperation with international experts and headquartersLong-term development opportunities in a stable and innovative company
About us Your Contribution Develop new metrology methods and solutions to support the development and manufacturing of optical components Optimize measurement algorithms and automated data collection and data processingSpecify new equipment and drive equipment development together with equipment supplierIn charge to characterize process and product performance The new metrology methods need to be developed during the product development phase, set up during the NPI phase and finally transferred to high volume manufacturing; Responsible for metrology equipment buy off at vendor site and at manufacturing site including all needed documentations.
About us Your Contribution Perform comprehensive failure analysis using advanced tools and techniques.Analyze complex problems using quality tools and interpret data for actionable insights.Maintain FA tracking lists, equipment logs, and ensure laboratory safety and organization.Interface with process owners to understand key processes and failure mechanisms.Source and manage external laboratories for advanced FA capabilities.Provide clear documentation and publish detailed analysis reports.Participate in cross-functional meetings to communicate findings.Perform data analysis to support root cause investigations and trend monitoring.Support ISO9001, ISO14001, ISO45001 & IATF16949 system implementation.Share technical knowledge to develop team capabilities.
About us Your Contribution Own and control project scopes, schedules and budgets; manage risks/issues and communicate status to stakeholdersLead cross functional execution with Production, Quality, Maintenance, Supply Chain, EHS, and Global EngineeringManage CAPEX, PO releases, FAT/SAT planning, cost tracking/forecasting and accurals; deliver fiscal year plan on time and on budgetPrepare and maintain audit ready documentation aligned to US cGMPOperate in accordance with standard cleanroom conduct consistent with ISO 14644 practices and internal QMS and site Contamination Control StrategyOwn change controls (local and global)- initiaiton, risk assessment, execution plan, verification of effectivensss and closure Lead/support validation and qualification for equipment, products, processes, etc.Integrate into operations; plan trials and downtime, coordinate line readiness/tech transfer, create/update SOPs, define PM requirements and maintenance plans, ensure spares/training are in placeSupport quality investigationsDrive continuous improvement with Lean to improve OEE, scrap rates, uptime and cycle times Mentor/train Engineers and Technicians (no direct reports); structured troubleshooting/problem solving and Best Known Methods; develop quick-reference guides/checklist, where needed Promote safety and EHS and adhere to all Company policies, procedures and guidelines Your Profile Bachelor's degree in Engineering (Mechanical, Electrical, Chemical, Industrial/Manufacturing, Pharmaceutical or Materials) or equivalent4+ years in regulated manfuacturing Project management and CAPEX executionSix Sigma Green/Black Belt and/or PMPValidation and QMS: URS, FMEA, VMP, IQ/OQ/PQ/PV; author/review protocols/reports, managing deviations/CAPA; change controls Working knowledge of cGMP, ISO 9001, ISO 15378Knowledge and experience in leading new equipment/NPI validationsLean/CI; 5S, Kaizen, DMAIC, root cause (5-why, fishbone)Tools: SAP, MS Project, MS TEAMS, Solidworks and MinitabStrong skills in MS Office Ability to read, write and speak EnglishTeam player with upbeat approach Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact usYour Profile Bachelor's degree in Engineering (Mechanical, Electrical, Chemical, Industrial/Manufacturing, Pharmaceutical or Materials) or equivalent4+ years in regulated manfuacturing Project management and CAPEX executionSix Sigma Green/Black Belt and/or PMPValidation and QMS: URS, FMEA, VMP, IQ/OQ/PQ/PV; author/review protocols/reports, managing deviations/CAPA; change controls Working knowledge of cGMP, ISO 9001, ISO 15378Knowledge and experience in leading new equipment/NPI validationsLean/CI; 5S, Kaizen, DMAIC, root cause (5-why, fishbone)Tools: SAP, MS Project, MS TEAMS, Solidworks and MinitabStrong skills in MS Office Ability to read, write and speak EnglishTeam player with upbeat approach
Collaboration Provide first-line support for SAP Security operations.Work closely with Basis, IAM, and application teams to align security with operational needs.Communicate risks and mitigation strategies effectively to stakeholders.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
ABOUT US - DHL IT Services IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: ·Supports over 260,000 DPDHL e-mail users; ·Runs more than 7700 servers; ·Supports more than 2000 global services and applications; ·Processes 9 million shipment information messages per day; ·200000 man-days per year of a development application.
DHL IT Services – AboutUs IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
Maintain and improve existing data pipelines and models, ensuring they are efficient and reliable. Support IT and business colleagues in Business Intelligence and Advanced Analytics modelling. Collaborate with data scientists and analysts to support data-driven decision making.
Maintain and improve existing data pipelines and models, ensuring they are efficient and reliable. Support IT and business colleagues in Business Intelligence and Advanced Analytics modelling. Collaborate with data scientists and analysts to support data-driven decision making.
Für unseren renommierten Kunden aus dem Raum Hannover suchen wir eine/n KENNTNISSE IT-Ausbildung oder Umschulung Berufserfahrung in vergleichbarer Position als IT Engineer (m/w/d), IT Support Engineer (m/w/d), IT Systems Engineer (m/w/d) oder in der Projektleitung etc. Incident-Management auf Level 2 Niveau Kenntnisse in SCCM Führerschein Klasse B LEISTUNGEN Tarifgebundener Vertrag (GVP) Festes Monatsgehalt inklusive übertarifliche Bezahlung Projektzulage ab dem ersten Einsatztag Urlaubs- und Weihnachtsgeld nach GVP Vergütung nach Equal-Pay-Modell Mitarbeiterempfehlungsprogramm Persönliche Betreuung
Do you work in a structured manner, are you reliable and ensure that our customers always receive the best possible support? Then join our team! In this position, you will be responsible for looking after and supporting our customers, providing training and ensuring that our machines and processes fulfil the high expectations of the Semiconductor Industry - all in a high-precision environment that also includes working in clean rooms.
Provide comprehensive technical consulting to our clients on all matters of electromagnetic compatibility (EMC), from the concept and development phase through to successful product approvalIndependently analyze complex electronic systems (PCBs, schematics, mechanical designs, specifications, test plans, and reports) to identify and sustainably mitigate EMC-related risksPlan, conduct, and evaluate EMC pre-compliance tests, including deriving concrete optimization measuresSystematically investigate the root causes of EMC issues and provide technical support for redesigns and product optimizationsAct as a knowledgeable sparring partner for client development teams regarding design decisions and EMC strategiesCollaborate closely with Sales, Marketing, Product Management, and Engineering to continuously enhance our service and performance offeringsActively contribute to the development of modern testing methods, measurement concepts, and technical solutions in the EMC domain What you bring?
In this position, you will likely thrive the most if you naturally tend to take charge and support your colleagues. You may be a strong mechanical designer in your field, or a design lead, but regardless you will highly identify with our values of Taking Charge and Team Up.
About us Your Contribution Service & Support Manage incidents and changes via ITIL processes (ServiceNow).Provide 2nd-level support for key users and application users.Deploy bug fixes, configuration changes, and minor enhancements.Support rollout activities at new factories.Gather requirements and user feedback for consulting team.
Conception: Identifies necessary production processes and capacities.New products and processes: Supports the development department in the construction of new production and construction processes according to lean aspects during the development to ensure an optimized serial production.
DHL IT Services – AboutUs IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: ·Supports over 260,000 DPDHL e-mail users; ·Runs more than 7700 servers; ·Supports more than 2000 global services and applications; ·Processes 9 million shipment information messages per day; ·200000 man-days per year of a development application.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man-days per year of a development application.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man-days per year of a development application.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man-days per year of a development application.
) • Experience with cloud services such as AWS, GCP or Azure • Knowledge of Agile / DevOps software development (GitOps is a plus) WHAT DO WE OFFER: • Young team of motivated professionals from across the globe, always ready to support you • A great opportunity to advance your career in AI/NLP, with lots of learning included • Professional and industry-recognized technical trainings and certifications • Modern office environment • Extra week of holiday (25 days/year) • 6 Self-sickness days/year • Permanent contract • Full salary compensation for up to 10 days absence due to illness per calendar year • Mean and entertainment/sport vouchers fully covered by DHL • Pension plan contribution • Employee Referral Program and Working Anniversary Rewards • Company sponsorship of various sports and social clubs • Huge number of internal growth opportunities
Candidates must reside within reasonable travel time (typically 60 minutes) of a major airport to support frequent weekday travel to customer sites. THE ROLE Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance of complex microscopy systems throughout North and South America.
Informatik, Mathematik, Nachrichtentechnik) mit jeweils mehrjähriger Berufserfahrung ✈ Tiefgehende Kenntnisse des SAP NetWeaver Applikationsservers und der darauf basierenden Technologien ✈ Erfahrung im 1st- / 2nd-Level-Support und Incident Management ✈ Souveräner Umgang mit dem SAP ECS Workspace und den darin abgebildeten Prozessen zur Sicherstellung des SAP Cloud Betriebs ✈ Fundierte Kenntnisse in der Administration der SAP Business Technology Platform (BTP) und praktische Erfahrung im Einsatz von Zertifikaten ✈ Versierte Kenntnisse in gängigen Internetprotokollen, einschließlich OData, SAML, HTTP, HTTPS und REST, die für SAP von Bedeutung sind ✈ Verhandlungssichere Englischkenntnisse in Wort und Schrift 32 Tage bezahlte Freistellung (u.a.
Skilled in identifying, managing, and mitigating ITEA-related risks to support safe and timely capability transitions into service. Proven ability to influence and collaborate across stakeholder groups, including acquisition, engineering, and customer representatives.
Global System Support Engineer (m/w/d)
We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak. The IT Infrastructure Senior Engineer supports the management and continuous improvement of our IT infrastructure and enterprise security posture. The role involves administering and maintaining client and server operating systems primarily in Microsoft environments, with exposure to Linux systems.
We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak. The IT Infrastructure Senior Engineer supports the management and continuous improvement of our IT infrastructure and enterprise security posture. The role involves administering and maintaining client and server operating systems primarily in Microsoft environments, with exposure to Linux systems.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.