Set governance standards for Quality (for both regulated and non-regulated) across MLEMEALead the innovation agenda for Quality in support of 2020 agendaMeasure regional Service Quality versus internal targets and manage/ challenge performance to ensure maximum performance is being reachedMeasure performance against customer expectations and SLAs and manage/ challenge current performance to ensure customer satisfaction Drive and deliver strategic programs through Quality responsible in MLEMEA clusters Change management: overcoming resistance to change through influencing, effective communication and negotiation Relationship Management: alignment of objectives & delivery against them, management of expectations and of perception Active coaching, support and management of Regional Operational Excellence projects in the area of QualityLead the communications channel between Quality at regional level and the Global and Cluster key stakeholders Managing stakeholder relationship at all levels while providing direction and oversight to respective resourcesManage strategic regional / transformational Quality programs and budgets accordingly Lead and develop highly skilled QRA members in countriesEffective management of geographically and culturally diverse teams with conflicting priorities What is required from you?
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
TASKS: Technical assistance to the Construction and PM departments Technical support to Tender Management Area in Cranes & Installation operations by providing support and documentation during the bidding process.
Independently manage a team of cross-function automation process analystsYearly target setting and reviewCoordinate project engagements according to defined digitization roadmapSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Accountable for standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage, and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope, considering cost & benefitsPrepare status reports and present in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes with medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers for the technical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesEnsure and facilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedFacilitate knowledge exchange sessionsSupport special CoD-relevant projects (i.e. technology exploration)Alongside your project engagement, you may be involved into special projects (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
In this internship, you support strategic logistics initiatives across our global organization. You work within the Global Logistics and Material Management department and contribute to process optimization, system improvements and cross‑functional collaboration.
In this internship, you support strategic logistics initiatives across our global organization. You work within the Global Logistics and Material Management department and contribute to process optimization, system improvements and cross‑functional collaboration.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
What you will do: Lead strategic and operational projects across multiple systems and teams in the supply area Analyze and challenge business requirements to minimize technical complexity while meeting business needs Collaborate closely with partner integration units and application teams to implement scalable technical solutions Steer E2E testing together with the partner and internal application teams with a high motivation to get yourself involved wherever needed / possible Ensure on-time delivery by tracking milestones and aligning across teams Support the operational business by issue resolution process by analyzing, prioritizing, investigating and tracking the bugs related to new integrations Lots of space for your own ideas and creations, flat hierarchies and very short decision-making process Who you are: Completed studies in business informatics or a comparable course of study 2-5 years of hands-on experience in project management / business analysis within a tech organization Proven experience in managing stakeholders from both technical and business backgrounds Analytical, logical, and structured approach to problem-solving Strong technical curiosity and a solid understanding of how systems and architectures work (including knowledge of databases, data flows, logs, payloads, and SQL) Good communication skills (especially English) Solution-oriented and out-of-the-box problem solving Analytical, logical and efficient way of thinking Proactive attitude, willingness to take responsibility Fast understanding of complex tasks with many variables and high complexity Nice to have: experienced in designing process flows experience in eCommerce experienced with middlewares Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg on a weekly basis.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
You act as a central interface between customers, service providers, internal departments, and site management. In addition, you support the Site Manager in administrative and operational matters and serve as a deputy during absence. Also, you will be responsible for business development in the surrounding area: visiting customers and offering our services.
Dazu zählen neben der Software-Entwicklung die Steuerung und Vernetzung der IT-Systeme, die Erarbeitung und Umsetzung der Sicherheitsarchitektur, der gesamte IT-Betrieb aller im eigenen Rechenzentrum gehosteten Applikationen und Systeme sowie der IT-Support und die Organisation und Durchführung von IT-Strategieprojekten. Zur Verstärkung unseres Teams suchen wir in Vollzeit (38,5 Std./ Woche) zum nächstmöglichen Termin eine Teamleitung (m/w/d) IT Change & Knowledge Management Ihre Aufgaben Fachliche und disziplinarische Verantwortung für das IT-Change & Knowledge Management inkl. strategischer Weiterentwicklung Etablierung und nachhaltige Verankerung des IT-Change & Knowledge Managements Entwicklung von Konzepten und Methoden zur Begleitung von IT-bezogenen Veränderungsprozessen sowie zum nachhaltigen Wissensaufbau Beratung und Qualifizierung von Mitarbeitenden und Führungskräften der IT in Change- und Transformationsvorhaben Sicherstellung einer adressatengerechten und zielgruppenorientierten IT-Kommunikation Führung, Weiterentwicklung und Kapazitätssteuerung des Teams Verantwortung für Budgetplanung, -steuerung und -einhaltung Ihr Profil Abgeschlossenes Studium der Wirtschaftswissenschaften oder vergleichbare Qualifikation Mehrjährige Erfahrung in der erfolgreichen Begleitung von Veränderungsprozessen sowie der Wissensvermittlung bei Softwareeinführungen Erfahrung in der fachlichen und disziplinarischen Führung eines Teams von mindestens 3 Mitarbeitenden Ausgeprägte Team- und Sozialkompetenz sowie ein wertschätzender, entwicklungsorientierter Führungsstil Hohe Kommunikations- und Konfliktfähigkeit verbunden mit Entscheidungsstärke und Durchsetzungsvermögen über alle Hierarchieebenen hinweg Hohes Maß an unternehmerischem Denken und Verantwortungsbewusstsein sehr gute Deutsch- und Englischkenntnisse Unser Angebot ein kollegiales Arbeitsumfeld mit enormen Gestaltungsmöglichkeiten, flachen Hierarchien und moderner Ausstattung Urlaubs- und Weihnachtsgeld, vermögenswirksame Leistungen Zuschüsse zur betrieblichen Altersvorsorge 30 Tage Urlaub und flexible Arbeitszeit- und Gleitzeitregelungen Personalkantine und kostenfreie Mitarbeiterparkplätze Kooperation mit Fitness-Studios, u. a.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Das gibt es zu tun: Als Head of Key Account verantwortest du die Weiterentwicklung unserer wichtigsten Kund:innen im Bereich Facility Services, insbesondere im Bereich der Gebäudereinigung, und führst das Team Key Account Support mit Klarheit und Serviceorientierung. Du stellst sicher, dass unsere bundesweiten FM‑Services verlässlich und qualitätsgesichert laufen – und gewinnst aktiv neue Key Accounts im FM‑Umfeld.
Steuerung und Optimierung der IT Service Prozesse, insbesondere Support Prozesse und IT Service Desk Erstellung und Steuerung der Performance mittels gängiger KPIs (z. B. SLA Erfüllung, Ticket Resolution Zeiten) Steuerung externer IT Dienstleister und Provider Sicherstellung der vertraglich vereinbarten Servicequalität und Kostenkontrolle Überwachung der IT Services und Infrastruktur Erstellung von Reports und Dashboards für Management und Fachbereiche Das bringst du mit Mehrjährige internationale Führungserfahrung im Bereich IT Service Management, idealerweise in einer Konzernstruktur Fundiertes Technologieverständnis im Bereich des IT Service Managements (JIRA, ServiceNow, etc.)
Ihr Aufgabengebiet Begleitung des Neuaufbaus der beiden Applikationen und anschließende Übernahme Linienbetreuung der Systeme, Incident Management, Support und Steuerung von Bugfixing-Aktivitäten Beratung bei Neuanforderungen im Bereich Customizing oder Weiterentwicklung des Systems und Erstellung der hierzu notwendigen Spezifikationen Enge Abstimmung mit den beteiligten Fachbereichen und Schnittstellenpartnern Lieferantensteuerung Release-, Projekt- und Testmanagement im Rahmen von Weiterentwicklungsprojekten Ihr Profil Abgeschlossenes Studium der Informatik oder Wirtschaftsinformatik oder vergleichbare Qualifikation Kenntnisse im Betrieb von Java Applikationen auf Basis Apache Tomcat Hohes Abstraktionsvermögen und Aufgeschlossenheit für komplexe fachliche Prozesse Mehrjährige Erfahrung im Applikationsmanagement Mehrjährige Erfahrung im IT-Projektmanagement Wir bieten Die Sicherheit eines großen, global tätigen Unternehmens mit hohen Standards für die Arbeitssicherheit Attraktive, der Qualifikation entsprechende Vergütung Unbefristete Anstellung Ein interessantes und vielseitiges Aufgabenfeld Individuelle Weiterbildung und Entwicklungsprogramme sowie vielfältige Karrieremöglichkeiten So geht’s weiter Bewerben Sie sich bitte direkt online, indem Sie auf den Button „JETZT AUF DIESE STELLE BEWERBEN“ klicken.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
PowerShell);Pflege und Weiterentwicklung des Remote-IT-Managements;Unterstützung des Enduser-Supports (Helpdesk);Erarbeitung und Einhaltung von IT-Sicherheitsstandards und Unternehmensvorgaben. Ihr Profil Abgeschlossenes Studium oder abgeschlossene Berufsausbildung im Bereich Informationstechnologie oder vergleichbar;Idealerweise Berufserfahrung in den Bereichen Client-Management oder IT-Support;Kenntnisse in PowerShell oder anderen Automatisierungssprachen;Hohe Serviceorientierung und Teamfähigkeit;Lösungsorientiertes Denken und gute analytische Fähigkeiten;Hohes Sicherheitsbewusstsein im Umgang mit IT-Systemen und unseren besonders schützenswerten Daten.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Integration in digitale Systeme und Toolchain.Aufbau und Pflege hierarchischer Produktstrukturen.Schulung und Support für Fachbereiche.Durchführung von Pilotprojekten sowie deren Validierung und Dokumentation. Damit bereichern Sie unser Team Abgeschlossenes technisches Studium in den Bereichen Informatik, Elektrotechnik oder Mechatronik.Berufserfahrung im Bereich Product Life Cycle Management vorteilhaft.Sehr gutes Deutsch und Englisch in Wort und Schrift sowie sehr gute MS-Office- und SAP-Kenntnisse.Identifikation mit der Optima-Leitbildstruktur sowie verantwortungsvolles und partnerschaftliches Handeln.Proaktive, eigenverantwortliche sowie zielorientierte Arbeitsweise mit einem hohen Maß an Kommunikationsfähigkeit.
Requirements Degree or training in Finance, Accounting, or Auditing At least 2 years of experience in a senior role (Audit, Accounting, or Consulting – ideally in a maritime environment) First leadership experiences made Confident user of modern financial and reporting systems Strong analytical skills with great attention to detail while keeping the bigger picture in mind Communicative, innovative, and eager to drive things forward Fluent in German, with strong English skills Benefits Make work fit your life: Up to 30 vacation days, flexible working hours, home office options and even "work from anywhere" Pick the perks you love: Choose several benefits from a catalogue – from public transportation, JobRad leasing, childcare support, and language courses to sports memberships, internet allowance, or meal subsidy Stay healthy & active: Sports Club membership, fitness subsidies, bike leasing, and even extra vacation days Support for your family life: Childcare contributions and flexible working models that make work and private life easier to balance Work where you feel inspired: A modern office in the heart of Hamburg as a baseport, open culture, flat hierarchies, and quick decision-making Responsibilities Preparation of monthly, quarterly, and annual financial statements in accordance with HGB and local requirements Financial reporting and analysis for management, stakeholders, and clients Budgeting, forecasting, and liquidity planning including payments and cash flow management Contract management and internal quality assurance Optimization of structures and workflows as well as coordination of external partners Informationen über den Arbeitgeber Our client, an internationally operating shipping company based in Hamburg navigates amongst the leading global players in the industry.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Dazu zählen neben der Software-Entwicklung die Steuerung und Vernetzung der IT-Systeme, die Erarbeitung und Umsetzung der Sicherheitsarchitektur, der gesamte IT-Betrieb aller im eigenen Rechenzentrum gehosteten Applikationen und Systeme sowie der IT-Support und die Organisation und Durchführung von IT-Strategieprojekten. Zur Verstärkung unseres Teams suchen wir in Vollzeit (38,5 Std./ Woche) zum nächstmöglichen Termin eine Teamleitung (m/w/d) IT Change & Knowledge Management Ihre Aufgaben Fachliche und disziplinarische Verantwortung für das IT-Change & Knowledge Management inkl. strategischer Weiterentwicklung Etablierung und nachhaltige Verankerung des IT-Change & Knowledge Managements Entwicklung von Konzepten und Methoden zur Begleitung von IT-bezogenen Veränderungsprozessen sowie zum nachhaltigen Wissensaufbau Beratung und Qualifizierung von Mitarbeitenden und Führungskräften der IT in Change- und Transformationsvorhaben Sicherstellung einer adressatengerechten und zielgruppenorientierten IT-Kommunikation Führung, Weiterentwicklung und Kapazitätssteuerung des Teams Verantwortung für Budgetplanung, -steuerung und -einhaltung Ihr Profil Abgeschlossenes Studium der Wirtschaftswissenschaften oder vergleichbare Qualifikation Mehrjährige Erfahrung in der erfolgreichen Begleitung von Veränderungsprozessen sowie der Wissensvermittlung bei Softwareeinführungen Erfahrung in der fachlichen und disziplinarischen Führung eines Teams von mindestens 3 Mitarbeitenden Ausgeprägte Team- und Sozialkompetenz sowie ein wertschätzender, entwicklungsorientierter Führungsstil Hohe Kommunikations- und Konfliktfähigkeit verbunden mit Entscheidungsstärke und Durchsetzungsvermögen über alle Hierarchieebenen hinweg Hohes Maß an unternehmerischem Denken und Verantwortungsbewusstsein sehr gute Deutsch- und Englischkenntnisse Unser Angebot ein kollegiales Arbeitsumfeld mit enormen Gestaltungsmöglichkeiten, flachen Hierarchien und moderner Ausstattung Urlaubs- und Weihnachtsgeld, vermögenswirksame Leistungen Zuschüsse zur betrieblichen Altersvorsorge 30 Tage Urlaub und flexible Arbeitszeit- und Gleitzeitregelungen Personalkantine und kostenfreie Mitarbeiterparkplätze Kooperation mit Fitness-Studios, u. a.
Newport Spectra-Physics GmbH MKS Instruments, Inc. sucht in eine/n Customer Support Representative (w/m/d) – Order Management (ID-Nummer: 13662125)
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Roles & Responsibilities Support the tender team in bid projects by planning and calculation of integration and testing tasks Coordinate C&P software development process from project start up to the final customer acceptance tests ensuring compliance with all relevant system requirements: Set up and follow consistent requirements engineering throughout the project Guide a team of software engineers through the software development and integration phase Define acceptance tests in close collaboration with our customers and internal stakeholders Coordinate execution of offsite and on-site acceptance tests, create test reports and track open points in close collaboration with our customers and internal stakeholders Track development and test progress and report to project management on a regular basis Promote a model-based engineering approach and support an efficient use of X-in-the-loop environments to achieve project goals in terms of time and quality Required Skills Bachelors Degree in Electrical Engineering Fluency in English, both in writing and speaking, is necessary.
Manage external civil design partners and handle internal design tasks. Support project execution with deep civil/structural engineering knowledge. Contribute to developing and improving internal processes and ways of working.
Support or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager) Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner) Define initial product backlog in collaboration with the product owner and process experts Write user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s) Define sprint cycles and plan sprints Plan, host, manage and document sprint review meetings (derive backlog for next sprint) Manage a reasonable scope considering cost & benefits Prepare status reporting & presentation in team meetings Facilitate daily standups for project team Independently design digital processes with medium to high complexity Independently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0) Independently analyze processes with regard to their automation potential Independently optimize processes at task level and develop a digital target process in close coordination with automation designers Present process design to senior stakeholders Ensure buy-in of key stakeholders (automation designer, process experts, process owner) Support the automation designers for the technical implementation Provide instructions to automation designer and assist during technical implementation Support integration and user acceptance test Independently define and perform test cases with process experts Support test coordination and create test documentation Support go-live and hypercare phase (e.g. conduct trainings and provide coaching) Support change management activities Present and communicate process changes in an understandable way Ensure that users understand and take account of technical process changes Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Help further improving our methodology and align on best practices Skills/Qualifications Degree in business informatics or business management, with a focus on accounting/controlling At least two years of professional experience in the area of Finance & Accounting, HR, Procurement, IT or other supporting functions and/or consulting At least two years of relevant RPA and/or cognitive automation experience Experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0) Certified project manager (e.g.
Your Tasks Technical and commercial preparation of quotations Internal quotation management Development of project schedules Processing of quotations with customer and in coordination with technical and sales Machine design and specification of technologies Review and evaluation of customer specifications Technical risk assessment Clarification of regional and legal requirements Support in the preparation of TCO calculations Ensuring conformity with standards Preparation and execution of customer presentations Recording building dimensions, project clarification in the offer phase Your Qualifications Several years of professional experience in technical sales in mechanical, electrical and plant engineering, preferably in the food/beverage industry Very good data processing skills (MS Office/MS Project), SAP knowledge is an advantage Fluent in English required, French is an advantage Goal-oriented and structured way of working Ability to work in a team, assertiveness and adequate manners Efficient time management and flexible work assignment according to project requirements Willingness to travel internationally Benefits Innovative and international working environment Challenging and diversified job Working in a highly motivated team Strong company group Attractive remuneration Social benefits Location: Ikeja ǀ Lagos ǀ Nigeria
Your Tasks Technical and commercial preparation of quotations Internal quotation management Development of project schedules Processing of quotations with customer and in coordination with technical and sales Machine design and specification of technologies Review and evaluation of customer specifications Technical risk assessment Clarification of regional and legal requirements Support in the preparation of TCO calculations Ensuring conformity with standards Preparation and execution of customer presentations Recording building dimensions, project clarification in the offer phase Your Qualifications Several years of professional experience in technical sales in mechanical, electrical and plant engineering, preferably in the food/beverage industry Very good data processing skills (MS Office/MS Project), SAP knowledge is an advantage Fluent in English required, French is an advantage Goal-oriented and structured way of working Ability to work in a team, assertiveness and adequate manners Efficient time management and flexible work assignment according to project requirements Willingness to travel internationally Benefits Innovative and international working environment Challenging and diversified job Working in a highly motivated team Strong company group Attractive remuneration Social benefits Location: Ikeja ǀ Lagos ǀ Nigeria
In your position you also contribute to setting standards and best practices for process automation and support exploring new technology opportunities. Support coordination and coaching of a team of automation process analysts for a certain GBS business function (no guarantee, depends on availability) Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope considering cost & benefitsPrepare status reporting & presentation in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes of medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers intechnical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practicesSupport special CoD-relevant projects (i.e. technology exploration)In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Verantwortungen Zusammenarbeit mit den Dienstleistern zur Qualitätssicherung sowie mit dessen Qualitätsverantwortlichen Stetige Verbesserung der Kundenzufriedenheit und weiterer qualitätsrelevanten KPI´s Zusammenarbeit mit dem internen Last Level Team und weiteren internationalen Teams zur Qualitätssicherung Ausbau und Pflege der Online Support Seite Dienstleistersteuerung im Rahmen von Qualitätsmanagement & KPI Entwicklung Entwicklung von Qualitäts Dashboards in Zusammenarbeit mit weiteren Teammitgliedern Weiterentwicklung des Qualitäts Konzeptes Optimierung der Qualitätsmessung regelmäßige Kalibrierung Sessions intern und extern Prozessoptimierung in Zusammenarbeit mit internen sowie externen Stakeholdern Anforderungen Erfolgreich abgeschlossene kaufmännische Ausbildung oder Studium Erste praktische Erfahrung im Bereich E-Commerce oder Customer Service Erfahrungen in der Qualitätssicherung oder im Training oder Coaching Analytische Fähigkeiten sowie eine strukturierte und akkurate Arbeitsweise Ausgeprägter Kundenfokus und exzellente Kommunikationsfähigkeit Liebe zum Detail & positive Can-Do-Attitude Guter Umgang mit MS Office (insbes.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Ihre Aufgaben Technischer Betrieb innerhalb der jeweiligen Abteilungen und Komponenten (Card Management System, Online Certification Status Protocol, Zertifikatsprüfdienst, kryptographische Chipkarten) Zertifikatsprüfdienst 2nd Level Support zu Tickets der Public-Key-Infrastruktur Koordination von Wartungsaktivitäten Technische Konzeption und Auswahl der Lösung (Produkte) basierend auf den fachlichen Anforderungen des Kunden.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
REWE digital sucht in eine/n Werkstudent IT-Projekt-Support Output Management (m/w/d) (ID-Nummer: 13623135)
Willis Towers Watson GmbH sucht in Frankfurt eine/n Sales Operations und Key Account Management Support (m/w/d) (ID-Nummer: 13685040)
About us Your Contribution Mainly support site manager Kulim to implement the management decisions and follow up the process status of some projects;Assist site manager Kulim to optimize the plant process to achieve the KPI’s target and save cost.
Develop & implement a standard playbook & toolset for supply chain management Development of standardised reporting for supply chain in areas such as Order book management Shortage management Cost down Supplier performance scorecards Drive ERP compliance and best practices to ensure input and output data are accurate Development of Data Governance framework for ERP across the supply chain Identify skills Gaps and develop training to support the purchasing function Evolve and automate the Supply Chain KPIs and establish and execute phased improvements. Develop and implement improvement governance, including visual management, that enables cross functional engagement, idea generation, prioritisation and effective escalation.
Essential Functions Develop Coordinate the development of investigator grants and estimates, contracting strategies and proposal text to support the proposal development process.Develop contract language, payment language and budget templates as required as applicable to the positionUtilize and maintain contracting systems, tools, processes, and training materials for selected sponsors, studies or multi-protocol programs according to the Scope of Work and Project Plan, within the agreed project strategy.Ensure collaboration, including communication with sponsors, stakeholders and RSU regions and countries as applicable to the position, to successfully deliver the agreed project scope in compliance with sponsor requirements and/or the RSU Management Plan.Provide specialist legal, operational and financial contracting support to the Study Teams, as applicable to site agreements to facilitate efficient business development and initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements.Ensure overall contracting efficiency and adherence to project timelines and financial goals as applicable to site agreementsReport contracting performance metrics and out of scope contracting activities as required.Work with Quality Management to ensure appropriate contract management and quality standards.
Your role If you are a creative Art Director and you love bringing event concepts to life, this is your chance to make an impact in our team! You will support creative leadership and collaborate with team members to develop creative concepts and experiences, while also working closely with Account and Project teams to deliver on project work.
Start as a Quality Engineer (m/f/d) for the Central Manufacturing Engineering department (cross‑program and new development). Your Responsibilities: Support the resolution of complex quality issues and continuous improvement projects by defining measurement standards and identifying/facilitating improvements to increase: Process performance and product adherence to standards Reliability of dedicated processes Repeatability of processes during the initial design phase, prior to any process changes, and continuously throughout the product lifecycle Support Quality focal points for new development projects Support APQP deployment within the Quality scope Facilitate PFMEA (Process Failure Mode and Effects Analysis) Support the development of quality solutions/technologies within new development initiatives together with subject‑matter experts Support quality stream meetings and coordinate activities between sites and organizations Process Quality Management: Ensure consistent application of process management guidelines in line with the EN9100 standard Ensure the process referential (competences, resource models, documentation plan, process networks, deployment areas) is up to date, managed, and continuously improved Proactively support the Process Management Teams in managing the process referential and improving process maturity Ensure that any process change is properly addressed by checking the consistency of the changes and their impacts Collaborate with local and central Process Management Teams to improve Airbus Business Process Management Ensure implementation and effectiveness of process adherence by monitoring progress and collecting adherence results Ensure the quality of process deliverables and surveillance plans, and review process resources, performance indicators, compliance results, etc.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
We're hiring: PLC Programmer in Greer Your tasks development of software for PLC controls as well as the corresponding visualization active role in the creation of new automated systems as well as the optimizing of existing onescreation and coordination of the corresponding control systems and the interfaceas well as portrayal of the process cyclearranging of the operation sequence with the contact persons (customers and contractors)as well as management of defined areas of the projectdocumentation of developed systems as well as commissioning at our customers sitedealing with change-order-management and customer support in cooperationwith the sales department and project management Your profile university degree in electrical engineering with specialization in automation or a similar technical skillscompetent in Siemens SIMATIC S7 (PLC7) programmingexperience with process visualization tools (e.g.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Discover the modern way of recruiting in the sales and marketing field. With us you receive the perfect support for ensuring your professional success – together with consultants specialised in your industry. Our experience and know-how allow us to assist you individually in planning your next career steps, from choosing the right position to your first day on the job and beyond.