Reply sucht in Stuttgart eine/n AI Operations & Support Engineer (m/w/d) (ID-Nummer: 13723668)
ITT Bornemann GmbH sucht in Wiesbaden eine/n IT Operations Support Analyst (m/f/d) (ID-Nummer: 13537083)
Implement tailored solutions based on customer requirements. Collaborate closely with our development and support teams to deliver seamless experiences. What you bring You’re a seasoned cloud operations expert who brings: Several years of experience in cloud infrastructure and operations.
Ratiodata SE sucht in eine/n Network Operations Specialist (m/w/d) Support für Netzwerklösungen (ID-Nummer: 13655200)
Willis Towers Watson GmbH sucht in Frankfurt eine/n Sales Operations und Key Account Management Support (m/w/d) (ID-Nummer: 13685040)
CREALOGIX (Deutschland) GmbH sucht in eine/n Sales Operations & Support Specialist (m/w/d) im Bereich Digital Banking (ID-Nummer: 13720738)
Ludwig Erhardt Nachfolger GmbH & Co. KG sucht in Karlsruhe eine/n IT Operations Manager (m/w/d) IT Support / IT Managed Services (ID-Nummer: 13476427)
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your responsibilities: Take full responsibility for shift performance Coordinate warehouse processes and workflows Act as communication link between departments Manage workforce planning and staffing Drive continuous improvement initiatives Maintain high operational standards Your profile: Supervisory experience in logistics or manufacturing Ability to work in fast-moving environments Flexibility for shift work German or English proficiency Strong communication and leadership skills
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team supervisor Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team Supervisor (m/f/d) Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team supervisor Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license We look forward to receiving your application and will put you in direct contact with your new employer.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your responsibilities: Take full responsibility for shift performance Coordinate warehouse processes and workflows Act as communication link between departments Manage workforce planning and staffing Drive continuous improvement initiatives Maintain high operational standards Your profile: Supervisory experience in logistics or manufacturing Ability to work in fast-moving environments Flexibility for shift work German or English proficiency Strong communication and leadership skills We look forward to receiving your application and will put you in direct contact with your new employer.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your responsibilities: Take full responsibility for shift performance Coordinate warehouse processes and workflows Act as communication link between departments Manage workforce planning and staffing Drive continuous improvement initiatives Maintain high operational standards Your profile: Supervisory experience in logistics or manufacturing Ability to work in fast-moving environments Flexibility for shift work German or English proficiency Strong communication and leadership skills We look forward to receiving your application and will put you in direct contact with your new employer.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your responsibilities: Take full responsibility for shift performance Coordinate warehouse processes and workflows Act as communication link between departments Manage workforce planning and staffing Drive continuous improvement initiatives Maintain high operational standards Your profile: Supervisory experience in logistics or manufacturing Ability to work in fast-moving environments Flexibility for shift work German or English proficiency Strong communication and leadership skills We look forward to receiving your application and will put you in direct contact with your new employer.
DAS MACHT IHNEN SPASS Fachliche und disziplinarische Leitung des IT Server Operations Teams: Verantwortung für Personalführung, Weiterentwicklung und Einsatzplanung des Teams Sicherstellung eines reibungslosen und sicheren Rechenzentrumsbetriebs: Überwachung der IT-Infrastruktur durch effektives Monitoring, schnelle Störungsbehebung und kontinuierliche Optimierung 2nd- und 3rd-Level-Support: Kompetente Betreuung aller Themen im Bereich IT Server Operations, inklusive Eskalationsmanagement Planung, Konzeption und Umsetzung von Cloud-Lösungen: Verantwortung für die Implementierung und Weiterentwicklung cloudbasierter Lösungen auf Basis von Microsoft Azure Verwaltung von E-Mail- und Exchange-Servern: Sicherstellung eines optimalen Betriebs, inklusive der Pflege und Administration des Active Directory Verzeichnisdienstes Betrieb und Wartung von Serversystemen: Zuverlässige Verwaltung von DNS-, DHCP-, FTP- und Dateiservern, inklusive regelmäßiger Updates und Performance-Optimierung DAS BRINGEN SIE MIT Abgeschlossenes Studium der Informatik, Wirtschaftsinformatik oder eine vergleichbare Qualifikation Sehr gute Kenntnisse in der Administration von Datenbanksystemen sowie Terminalservern und im System-/Performance Monitoring von HA-Clustern Ausgeprägte mehrjährige Erfahrung im Bereich der Microsoft Azure- und M365-Produktpalette und Technologien (Windows Virtual Desktop, Azure Files, Azure SQL, Azure Stack, Exchange Online, Azure AD Premium, Entra, Conditional Access und RBAC, etc.)
DAS MACHT IHNEN SPASS Fachliche und disziplinarische Leitung des IT Server Operations Teams: Verantwortung für Personalführung, Weiterentwicklung und Einsatzplanung des Teams Sicherstellung eines reibungslosen und sicheren Rechenzentrumsbetriebs: Überwachung der IT-Infrastruktur durch effektives Monitoring, schnelle Störungsbehebung und kontinuierliche Optimierung 2 nd - und 3 rd -Level-Support: Kompetente Betreuung aller Themen im Bereich IT Server Operations, inklusive Eskalationsmanagement Planung, Konzeption und Umsetzung von Cloud-Lösungen: Verantwortung für die Implementierung und Weiterentwicklung cloudbasierter Lösungen auf Basis von Microsoft Azure Verwaltung von E-Mail- und Exchange-Servern: Sicherstellung eines optimalen Betriebs, inklusive der Pflege und Administration des Active Directory Verzeichnisdienstes Betrieb und Wartung von Serversystemen: Zuverlässige Verwaltung von DNS-, DHCP-, FTP- und Dateiservern, inklusive regelmäßiger Updates und Performance-Optimierung DAS BRINGEN SIE MIT Abgeschlossenes Studium der Informatik, Wirtschaftsinformatik oder eine vergleichbare Qualifikation Sehr gute Kenntnisse in der Administration von Datenbanksystemen sowie Terminalservern und im System-/Performance Monitoring von HA-Clustern Ausgeprägte mehrjährige Erfahrung im Bereich der Microsoft Azure- und M365-Produktpalette und Technologien (Windows Virtual Desktop, Azure Files, Azure SQL, Azure Stack, Exchange Online, Azure AD Premium, Entra, Conditional Access und RBAC, etc.)
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team Supervisor (m/f/d) Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license We look forward to receiving your application and will put you in direct contact with your new employer.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team Supervisor (m/f/d) Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license We look forward to receiving your application and will put you in direct contact with your new employer.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your Responsibilities: Oversee daily warehouse activities during your shift Manage and support operational staff Ensure productivity targets are met Monitor KPIs and operational performance Guarantee compliance with safety and quality regulations Identify improvement opportunities What You Bring: Experience as shift lead or team Supervisor (m/f/d) Background in logistics, fulfillment, or production Availability for rotating shifts Good German or English skills Strong leadership and decision-making abilities German divers license We look forward to receiving your application and will put you in direct contact with your new employer.
Support cost-control initiatives via efficient rota management, overtime/on-call/TOIL, and resource utilisation (with financial accountability resting with the GM).
(Bachelor’s Degree in Supply Chain and Logistics or Equivalent)Knowledge of the industry and stakeholders is an advantage.Excellent knowledge of English and knowledge of Arabic is plus We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and post your application.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. Your Benefits: Responsible management position with creative freedom Ongoing opportunities for personal development Participation in the corporate benefits program Modern logistics structures Flat hierarchies International company company benefits such as a company bicycle, company pension plan, free drinks, etc.
Throughout the application process, we are your first point of contact and support you all the way to your personal interview. You can expect: Responsible management position with creative freedom Ongoing opportunities for personal development Participation in the corporate benefits program Modern logistics structures Flat hierarchies International company company benefits such as a company bicycle, company pension plan, free drinks, etc.
We do project management for (large and complex) global projects Data Availability Project: Make management team life easier by working on data analysis & KPIs' review to make the reporting faster & more reliable Support PMO activities incl. tracking actions, communicating risks & documentation Support ongoing gap analysis & project creation coming out of it Support data analysis efforts Take ownership for scoping and managing of simple projects (projects are updated on a monthly basis) - Understand current situation as it stands - Define problem statement and objectives of project - Scope project for potential solutions - Create project governance - Execute and support on one or more workstreams Perform desk analyses on several topics & business performance to support decision making for global recommendations Manage update & enhancement of marketing & online presence for the team (e.g. on corporate intranet) Support team in preparing Business review meetings with Senior Executive stakeholders Contribute to reporting of project work stream progress to all stakeholders (understand project status, reach out to stakeholders for input, prepare PowerPoint decks, Excel analysis) Your profile Bachelor or Master degree in Economics, Engineering, Business Administration or similar English excellent skill level Autonomous & proactive, Problem solving, analysis & structuring, communications, strong team ethic & ready to go the extra mile Software Skills: PowerPoint and Excel (required) VBA and Power BI (preferred) Comfortable with data and IT topics Your benefits Use this opportunity to put your knowledge into practice and to gain insights into the day-to-day business of an internationally operating company.
Ganz nach unserem Motto: Gemeinsam Großes gestalten. Stellenbeschreibung Gesamtverantwortung für den L1/L2-Support: Du sorgst durch klare Prozesse, transparente Steuerung und konsequentes Eskalationsmanagement für stabile Serviceabläufe und eine hohe Servicequalität.Definition und Weiterentwicklung von ITSM-Prozessen: Mit deinem strukturierten Vorgehen stellst du sicher, dass Incident-, Problem- und Request-Prozesse effizient funktionieren und kontinuierlich verbessert werden.Steuerung und Governance externer Support-Dienstleister: Durch deine klare Erwartungssteuerung und das Monitoring von SLAs und KPIs gewährleistest du eine verlässliche Leistungserbringung und nachhaltige Servicequalität.Sicherstellung stabiler Service Operations über heterogene IT-Landschaften: Mit deinem ganzheitlichen Blick stellst du sicher, dass sowohl Legacy- als auch moderne Systeme zuverlässig betrieben werden und Geschäftsprozesse jederzeit unterstützt sind.Operative Readiness bei Releases, Changes und Plattform-Go-Lives: In enger Zusammenarbeit mit Entwicklung, Betrieb und Fachbereichen stellst du sicher, dass Veränderungen kontrolliert eingeführt werden und der laufende Betrieb stabil bleibt.
Ganz nach unserem Motto: Gemeinsam Großes gestalten. Stellenbeschreibung Gesamtverantwortung für den L1/L2-Support: Du sorgst durch klare Prozesse, transparente Steuerung und konsequentes Eskalationsmanagement für stabile Serviceabläufe und eine hohe Servicequalität.Definition und Weiterentwicklung von ITSM-Prozessen: Mit deinem strukturierten Vorgehen stellst du sicher, dass Incident-, Problem- und Request-Prozesse effizient funktionieren und kontinuierlich verbessert werden.Steuerung und Governance externer Support-Dienstleister: Durch deine klare Erwartungssteuerung und das Monitoring von SLAs und KPIs gewährleistest du eine verlässliche Leistungserbringung und nachhaltige Servicequalität.Sicherstellung stabiler Service Operations über heterogene IT-Landschaften: Mit deinem ganzheitlichen Blick stellst du sicher, dass sowohl Legacy- als auch moderne Systeme zuverlässig betrieben werden und Geschäftsprozesse jederzeit unterstützt sind.Operative Readiness bei Releases, Changes und Plattform-Go-Lives: In enger Zusammenarbeit mit Entwicklung, Betrieb und Fachbereichen stellst du sicher, dass Veränderungen kontrolliert eingeführt werden und der laufende Betrieb stabil bleibt.
Ganz nach unserem Motto: Gemeinsam Großes gestalten. Stellenbeschreibung Gesamtverantwortung für den L1/L2-Support: Du sorgst durch klare Prozesse, transparente Steuerung und konsequentes Eskalationsmanagement für stabile Serviceabläufe und eine hohe Servicequalität.Definition und Weiterentwicklung von ITSM-Prozessen: Mit deinem strukturierten Vorgehen stellst du sicher, dass Incident-, Problem- und Request-Prozesse effizient funktionieren und kontinuierlich verbessert werden.Steuerung und Governance externer Support-Dienstleister: Durch deine klare Erwartungssteuerung und das Monitoring von SLAs und KPIs gewährleistest du eine verlässliche Leistungserbringung und nachhaltige Servicequalität.Sicherstellung stabiler Service Operations über heterogene IT-Landschaften: Mit deinem ganzheitlichen Blick stellst du sicher, dass sowohl Legacy- als auch moderne Systeme zuverlässig betrieben werden und Geschäftsprozesse jederzeit unterstützt sind.Operative Readiness bei Releases, Changes und Plattform-Go-Lives: In enger Zusammenarbeit mit Entwicklung, Betrieb und Fachbereichen stellst du sicher, dass Veränderungen kontrolliert eingeführt werden und der laufende Betrieb stabil bleibt.
As an Intern in Market Operations & Development (m/f/d) you will translate various texts and thus, support the team with their projects. Consequently, valuable insights into the development of Dutch-speaking markets will be gained. Responsibilities Support of the country manager in the development of new business fields Assistance in terms of your excellent language skills Support of the Market Operations & Development team with all matters specific to the Dutch-speaking markets, in areas such as Content, Brand & Advertising, Online Marketing etc.
Du arbeitest eng mit unserem Außendienst, Fachabteilungen und deren Geschäftsführung zusammen, um die Anforderungen an unser CRM-System und weiteren Applikationen im Detail zu verstehen und Optimierungspotentiale zu identifizieren.Du bist wesentlicher Bestandteil das CRM-System auf das nächste Level zu heben (inkl. Stammdatenpflege, Support, Automatisierungen & Dokumentation).Du konzeptionierst neue und innovative Features, um unser operatives Geschäft auf Systemseite ideal zu unterstützen.Du steuerst und koordinierst unsere externen Dienstleister in der technischen Entwicklung und stellst so die anforderungs-, zeit- und budgetgerechte Umsetzung sicher.Du verantwortest das Test- und Feedback-Management und arbeitest dazu eng mit anderen Abteilungen zusammen.Du entwickelst regelmäßig neue & verständliche Schulungskonzepte und setzt diese proaktiv in die Tat um.Du verfügst über ein abgeschlossenes Studium im Bereich Wirtschaftswissenschaften, Wirtschaftsinformatik, Data / Business Analytics oder vergleichbar.Du bist motiviert, neue Themen selbstständig zu lernen und Innovationen proaktiv anzustoßen.Du konntest idealerweise bereits Erfahrung mit CRM-Systemen (inkl.
Ob Management der Serverumgebung, Aufbau der Netzinfrastruktur eines neuen Standorts, Einführung neuer Software oder Cloud-Apps: Die große Fertigungstiefe und -breite sowie die IT-Umgebung komplett in eigener Hoheit bieten eine breite Spielwiese für IT-Profis DAS MACHT IHNEN SPASS Sicherstellung des optimalen Betriebs unserer Anwendungen durch proaktives Monitoring, schnelle Störungsbehebung und bedarfsgerechte Weiterentwicklung 2nd-Level-Support für alle Anwendungen im Verantwortungsbereich, inkl. Ursachenanalyse und präventiver Maßnahmen Matrix42 (Serviceportal, Workplace Management) Empirum (Softwareverteilung) Microsoft 365 (Teams, SharePoint, OneDrive, Intune, PowerApps) Weitere Business Applikationen (z.
Ob Management der Serverumgebung, Aufbau der Netzinfrastruktur eines neuen Standorts, Einführung neuer Software oder Cloud-Apps: Die große Fertigungstiefe und -breite sowie die IT-Umgebung komplett in eigener Hoheit bieten eine breite Spielwiese für IT-Profis DAS MACHT IHNEN SPASS Sicherstellung des optimalen Betriebs unserer Anwendungen durch proaktives Monitoring, schnelle Störungsbehebung und bedarfsgerechte Weiterentwicklung 2 nd -Level-Support für alle Anwendungen im Verantwortungsbereich, inkl. Ursachenanalyse und präventiver Maßnahmen Matrix42 (Serviceportal, Workplace Management) Empirum (Softwareverteilung) Microsoft 365 (Teams, SharePoint, OneDrive, Intune, PowerApps) Weitere Business Applikationen (z.
As Junior Operations Manager for Greece and Cyprus (m/f/d), you will support the Country Manager in localizing content to ensure our global strategy resonates with the local market. You will track daily operational KPIs and collaborate closely with cross-functional teams, providing you the opportunity to gain exposure to various business areas, including logistics, customer service, and marketing.
Sorge dafür, dass unsere Teams vernetzt und produktiv arbeiten können, indem du AV-Konferenzlösungen (Teams), Telefonie (Teams Telephony, Callcenter-Lösungen) sowie Netzwerkinfrastruktur (Cisco Meraki, LAN/WAN, VPN) betreust. Übernimm den Second-Level-Support und begleite Onboarding- und Offboarding-Prozesse, um allen Kolleg:innen eine reibungslose und positive IT-Erfahrung zu ermöglichen.
Ihre Aufgaben: Optimierung intralogistischer Prozesse an den Standorten Wittenberg und Hamburg Prozessanalyse und Stakeholder-Abstimmung Koordination mit Fachbereichen zu Logistik und Qualität Softwarekonzepte, Testing und Rollout Qualitätsstandards & Reporting Mitarbeiterschulungen 2nd-Level-Support / Troubleshooting Ihr Profil: Erfolgreich abgeschlossenes Studium in Wirtschaftsingenieurwesen, Logistik, Supply Chain oder vergleichbar Erste Berufserfahrung in Logistik, Prozessoptimierung oder Projektmanagement Erfahrung in Prozessanalyse, Lean/Six Sigma und kontinuierlicher Verbesserung (KVP/Kaizen/PDCA) Sicherer Umgang mit ERP-/LVS-Systemen (z.
As an HSE Manager, you support our global logistics processes and contribute to a strong safety culture. You work closely with international teams, reduce risks, and ensure compliance with relevant standards in worldwide transport and shipping operations.
As an HSE Manager, you support our global logistics processes and contribute to a strong safety culture. You work closely with international teams, reduce risks, and ensure compliance with relevant standards in worldwide transport and shipping operations.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
WHAT WE OFFER Mobile Working and flexible working time modelsExtensive career and further training opportunities Sports and health program HELLA in Motion as well as partner of the company fitness network WELLPASSDiscounted Germany ticket for bus and trainFree coffee and water, company restaurants and cafésBicycle leasing and numerous employee benefitsCompany pension plan with HELLA allowanceFamily support: family service and advice on caring for relativesEmployee events Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Das gibt es zu tun: Als Head of Key Account verantwortest du die Weiterentwicklung unserer wichtigsten Kund:innen im Bereich Facility Services, insbesondere im Bereich der Gebäudereinigung, und führst das Team Key Account Support mit Klarheit und Serviceorientierung. Du stellst sicher, dass unsere bundesweiten FM‑Services verlässlich und qualitätsgesichert laufen – und gewinnst aktiv neue Key Accounts im FM‑Umfeld.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Main job duties: -To take full leadership, operational and financial responsibility for managing a safe, efficient operational standards and profitable site for the organization and the customer(s), -Take full responsibility for managing and running a safe operation and driving a Safety First Culture with all individuals on site by applying and improving the Safety Standards, -Align Objectives & KPIs applicable to your team and consider how these have an impact on site results, including the required frequency for tracking them, how the results are calculated, ensuring the right ownership of each role in the operation, -Align volume forecast with customer and review monthly resource planning with Operations Manager, developing a work strategy for next month / period, including peaks and valleys' seasons, -Track Site Performance understanding the causes for the gap between them, understanding the financial and customer impact resulted by this gap and address actions with Operations Managers to improve it, -Ensure that Standard Operational Procedures (SOP) and Work Instructions (WI) of operational processes are up to date, available at relevant place for employees and that employees are working according to the standard established, via OMS Confirmation, -Ensure your Shift Managers are properly trained according to their training matrix and enable their training and coaching sessions to enhance their personal development - via training matrix and schedule, -Discuss and approve improvement actions that involve customer requirements and SLA's, additional resources and financial investments with the operations managers, support the team during the implementation of improvement actions, -Promote the continuous improvement culture and sustainability of the program with operations managers and their teams, -Participate in a Monthly Results Meeting with the entire leadership team and employees, presenting the site's results, priorities and promoting engagement within the team, -Control your operational processes (inbound, picking, outbound, etc), fulfilling service level agreeded and deadlines established, -Provide leadership for the site in assessing potential, developing talent and succession planning, lead by example, -Ensure adequate security measures are in place to protect the site premises, including the safety of personnel, DSC assets and of the customer's product, -Maintain processes and required statutory qualifications to ensure compliance with all relevant regulatory and local legal obligations, -Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement, -Conduct regular reviews (e.g. monthly) with customer on operational performance and delivery against the agreed KPIs, -Identify and propose opportunities to grow the business with existing customers, -Support Business Development / Account Management on contractual and commercial issues and customer renewal planning.
Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out.
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.