Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
Reporting to the Regional FCL Trade Management Manager, Oceania Trade, this role is responsible for:- OVERALL ROLE PURPOSE Assist in:- (Trade) Rate & surcharge negotiation with carriers for port-port rates and nominated accounts (Trade) Responding to tenders to clinch contracts from local, regional & global customers (Trade) Developing and maintaining relations with ocean freight carriers (Trade) Providing country guidance and support (GSC) Ensuring carrier contracts are updated correctly and timely into ocean freight buying system (GSC) Representing Asia Pacific countries in global meetings, consolidate feedback and suggestion to global team (GSC) Collaborating with GSC team to uphold the effect and efficiency of the performance in various tasks ACCOUNTABILITIES External - Customers - New and Existing Responsible for responding to tenders and RFQs to clinch contracts from regional and global customers Internal - Customers Trade Related Responsibilities Support and assist Regional FCL Trade Management Manager Oceania relater issues, e.g.
·Initiating new projects as well as managing these programs by working closely with regional support to ensure simplification and program effectiveness ·Manage, coordinate, and support migrations / implementations of new applications or programs ·Maintain HR Fusion database to ensure data integrity, troubleshoot and provide resolution as necessary ·Responsible for supporting the Yearly Performance processes in coordination with regional support ·Managing and coordinating yearly surveys with Regional support and implement smoothly for HR team ·Maintaining and managing workflows and contents on HR i-share site ·Support HR learning team with HR oriented courses and programs Skills / Requirements: BA/BSwith a minimum of 5 years’ experienceProgram management experience is requiredAdvanced knowledge in Microsoft office products & ability to work with online platformsExcellent analytical, problem solving, and critical thinking skillsStrong technical background or experience with various HR & other applications (such as: Oracle, myTW, Kronos, Avature, Survey Monkeyri) is highly preferredAbility to work with all levels of management; a collaborative team player with a can-do attitude WHY JOIN our DHL team?
We are currently looking for a skilled Teamlead Engineering (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! The App & Web Team constantly improves the App, Mobile Website and Desktop Website.
We are currently looking for a Staff Frontend Engineer (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! The App & Web Team constantly improves the App, Mobile Website and Desktop Website.
In addition, DHL offers the following: ·Paid time off: Holiday, Float Holiday, Vacation, and Sick ·Medical, Prescription, Dental, and Vision plans ·401K plan with a match ·Employee Discount plan ·Tuition Assistance Plan As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.
Brief description of the post: As a Project Manager for Digital Business Process Design you will support the successful delivery of higher complexity process redesign projects along a program of improvement, optimization and redesign.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Analyze costs and cost structure and implement improvement measurement and actions. Participate in the preparation of SOPs Support the development of a high performance service culture within the countries in the AM Region. Plan, organize and lead and efficient and effective virtual team of Business Development / Key Account Managers in Country.
With your RPA/DPA experience, profound programming skills in C# and/or VB.NET, project management experience and your solid communication & consulting skills you also greatly contribute to our practice and people development activities. Support coordination and coaching of (junior) automation designers Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development) Independently take on the technical implementation of process automations with UiPath, Bizagi and the use of other digitization tools (Smart OCR, ML, etc.)
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Analyse costs and cost structure and implement improvement measurement and actions. Participate in the preparation of SOPs Support the development of a high performance service culture within the countries in the AM Region. Plan, organize and lead and efficient and effective virtual team of Business Development / Key Account Managers in Country.
Furthermore, you will support or execute project management activities depending on project size and complexity and closely manage key stakeholder relationships.
Support cost-control initiatives via efficient rota management, overtime/on-call/TOIL, and resource utilisation (with financial accountability resting with the GM).
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
In conjunction with senior nursing staff to ensure all complaints and grievances are dealt with competently and effectively in line with the unit’s complaints procedure. To support senior nursing staff with the maintenance of the pharmacy drug stores including controlled drugs in line with Trust policy and Home Office legislation.
To assist in the management, and support of sub-fertile couples before, during and after treatment cycles, developing a therapeutic environment to meet the individual needs of the couples.
To assist in the management, and support of sub-fertile couples before, during and after treatment cycles, developing a therapeutic environment to meet the individual needs of the couples.
Operations management, compliance management, customer service and support · To assist in the optimization of patient management and service delivery · To develop and maintain systems and processes which ensure that the patients’ experience of the clinic is as good as possible.