Who we are: We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL “DGF” that manages the flow of goods and information across a customer’s global supply chain.
Regularly communicate with clients to understand their evolving requirements and ensure the data centre meets their needs. Collaborate with sales and business development teams to support client acquisition and retention efforts. Compliance and Risk Management: Ensure compliance with data centre industry standards, regulations, and security protocols.
Key Tasks of the Engineering Shift Lead Supervise, coordination and support of the site-based engineering team, including internal and MEP responsibilities.Operate all systems within the facility in a competent, effective and efficient manner (including HV&LV Switching Operations).
Responsibilities Define how to grow the product category according to the marketing strategy defined for the industrial segment, with a strong focus on technical product performance and application requirements.Manage product portfolio and life cycle (including services, systems and solutions) in line with the segment and category strategy, ensuring technical compliance, product robustness and application suitability.Build strong application and product knowledge within industrial B2B environments (e.g., fluid management, engineered systems, piping solutions) and propose technical improvements or portfolio changes to support the marketing growth strategy.Train and provide technical applications, product and solution support for the Sales department, including customer visits, tender support, technical demos and troubleshooting.Understand market trends, customer and stakeholder needs and capture the Voice of the Customer, supported by detailed technical benchmarking and competitor analysis.Build innovation pipeline and interface with the Innovation, Product Development, R&D and Engineering departments for new product developments or technical improvements.Create content for communication, PIM and internal/external training, ensuring technical accuracy and clarity.