Act as a Senior Finance Business Partner for R&D, Quality/Regulatory, and Medical Affairs, providing financial insights and decision support to senior stakeholdersLead project controlling for R&D projects and clinical studies, including budgeting, forecasting, cost tracking, and performance analysisEnsure transparency of project costs, resource utilization, and key cost drivers to enable effective financial steering of development activitiesDrive the standardization and continuous improvement of controlling processes, KPIs, and reporting tools across the organizationServe as SAP Key User for CO and PS, supporting project structures, cost allocation logic, and reporting, as well as contributing to SAP ECC6 and S/4HANA implementation and optimization initiatives Degree in Business Administration, Finance, Controlling, or a related fieldRobust experience in controlling, preferably within the Life Sciences, MedTech, or Pharmaceutical industryStrong background in project controlling for R&D projects or clinical studies, including business case evaluation and financial performance managementAdvanced SAP expertise, particularly in SAP CO and PS, with experience using SAP BW / Analysis for Office and advanced Excel reportingProven business partnering and stakeholder management skills, with the ability to challenge senior leaders in a constructive manner; fluent English and solid German skills required Challenging and varied tasks in a promising and innovative industry Flat hierarchies Individual development opportunities Ihr Kontakt Referenznummer 865253/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Your assignments Leading multidisciplinary and multicultural teamsManagement of urban water projectsResponsibility for studies, design and tender documents for different investment measures in the field of urban water managementLiaison and communication with the Client and the Donor AgenciesManagement of technical deliverables and reportingDetermine and define project scope and objectivesPredict resources needed to reach objectives and manage resources in an effective and efficient mannerPrepare budget based on scope of work and resource requirementsTrack project costs to meet budgetDevelop and manage a detailed project schedule and work planProvide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progressManage contracts with subcontractors and suppliers by assigning tasks and communicating expected deliverablesUtilize industry best practices, techniques, and standards throughout entire project executionMeasure project performance to identify areas for improvement Your profile University degree (M.Sc.) in civil engineer, mechanical engineer, process or environmental engineer or other suitable qualificationPreferably 15 years of professional experience in international consulting / engineering in the field of urban water managementSeveral years of experience in project management, project control (backstopping) and in dealing with international donor organizations and development banksConfirmed successful acquisition of consulting projectsVery good leadership, team development and communication skillsVisionary thinking skills and the ability to support and shape a developing department and teamWillingness to travel extensivelyFluently in English language (working proficiency), preferably in an additional business language (French, Spanish, etc.)Proficient with Project Management software preferredStrong interpersonal and technical writing skills.Preferably additional qualifications in project management (PMI or similar) We offer Employment on a permanent or freelance basisFlexible working environment (mobile office/office hours)Friendly and collaborative spirit in multidisciplinary teamsFinancial benefits (e.g. participation in corporate success)Office amenities (e.g. company sports, free water, coffee and tea) Please send your application to Christina Müller When applying for a job at GKW Consult, please note our information on data protection for applicants.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
In this role, you’ll work on exciting projects, including scaling our cloud-based infrastructure to support our growing online shop customer base. As a Senior Platform Engineer, you’ll be part of a key team that helps our development teams manage their infrastructure efficiently.
We are currently looking for a skilled Staff App Engineer (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! The App & Web Team constantly improves the App, Mobile Website and Desktop Website.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Develop & implement a standard playbook & toolset for supply chain management Development of standardised reporting for supply chain in areas such as Order book management Shortage management Cost down Supplier performance scorecards Drive ERP compliance and best practices to ensure input and output data are accurate Development of Data Governance framework for ERP across the supply chain Identify skills Gaps and develop training to support the purchasing function Evolve and automate the Supply Chain KPIs and establish and execute phased improvements. Develop and implement improvement governance, including visual management, that enables cross functional engagement, idea generation, prioritisation and effective escalation.
Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Your tasks Design, develop, and implement control system software for industrial automation projects Program PLCs (Programmable Logic Controllers), HMIs (Human-Machine Interfaces), SCADA (Supervisory Control and Data Acquisition) systems, and other control devicesCollaborate with engineering teams to define system requirements and specificationsPerform system integration, testing, and troubleshooting to ensure optimal performance and reliabilityProvide technical support and assistance during installation, commissioning, and maintenance phasesStay current with emerging technologies and industry trends to drive continuous improvement and innovation Your profile Bachelors degree or equivalent in Electrical Engineering, Computer Engineering, Software Engineering or related fieldProven experience in programming and configuring PLCs, preferable Siemens SIMATICProficiency in programming languages commonly used in industrial automation, such as ladder logic, structured text, and function block diagramFamiliarity with HMI or SCADA software, such as WinCC, Zenon or InTouch.Strong problem-solving skills and attention to detailExcellent communication and interpersonal abilitiesAbility to work independently and as part of a team in a fast-paced environment Additional information Competitive salary commensurate with experience Comprehensive benefits package, retirement plans, and paid time offOpportunities for professional development and advancementCollaborative and inclusive work environmentExposure to diverse projects and industries
The role ensures that customer processes, data formats, and quality requirements are correctly understood, translated, and implemented in the map handling standard software or related solutions that support semiconductor manufacturing from wafer test through assembly and final test. The professional possesses in depth knowledge of the critical stages of semiconductor manufacturing, with a strong focus on wafer test and chip assembly, and maintains a high level understanding of adjacent process stages, including front end wafer fabrication and final test.Degree in Computer Science, Software Engineering, Electrical Engineering or comparable technical fieldStrong IT / software background with understanding of software architecture, data models and interfaces, system integration, industrial software solutions ideally with a background in manufacturing IT or MES environmentsExperience in semiconductor manufacturing, preferably in Wafer Test / Wafer Sort, Assembly, Final TestSolid knowledge of semiconductor data formats and standards such as SEMI E142, SECS/GEM (E5), E183, G85, STDFAbility to analyze complex technical data flows and translate them into software requirementsExperience working at the interface between customers, engineers and software development teamsStrong analytical and structured communication skillsFluent English required, German skills are a plus Gesundheitsmaßnahmen Mitarbeiterrabatte Aus- und Weiterbildung Betriebliche Altersvorsorge Mitarbeiterevents Unbefristete Arbeitsverträge Workation Flache Hierarchien und kurze Kommunikationswege 30 Tage Urlaub sowie anlassbezogener Sonderurlaub Reduzierte Vollzeit In der znt Zentren für Neue Technologien GmbH in Deutschland sowie in Österreich liegen unsere Vollzeitverträge unter 40 Stunden pro Woche.
(Bachelor’s Degree in Supply Chain and Logistics or Equivalent)Knowledge of the industry and stakeholders is an advantage.Excellent knowledge of English and knowledge of Arabic is plus We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and post your application.
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
Your assignments Leading multidisciplinary and multicultural project teamsManagement of several urban water projectsResponsibility for studies, design, tender documents and construction supervision for different investment measures in the field of water, wastewater and solid waste (2 out of 3 fields)Liaison and communication with Clients and Donor AgenciesManagement of technical deliverables and reportingPredict resources needed to reach objectives and manage resources in an effective and efficient mannerPrepare and track project budgets based on scope of work and resource requirementsTrack, follow up and report on invoicingDevelop and manage a detailed project schedule and work plan for a portfolio of projectsProvide project updates on a consistent basis to management and external stakeholders about strategy, adjustments, and progressPrepare and manage contracts with subcontractors and suppliersUtilize industry best practices, techniques, and standardsMeasure project performance to identify areas for improvementManage preparation of PQsManage and write technical and financial proposals, bring proposals through the approval process Your profile University degree (M.Sc.) in civil engineering, mechanical engineering, process or environmental engineering or other suitable qualificationPreferably 15 years of professional experience in international consulting / engineering in the field of urban water managementSeveral years of experience in project management, project control (backstopping) and in dealing with international donor organizations and development banksConfirmed successful acquisition of consulting projectsVery good leadership, team development and communication skillsVisionary thinking skills and the ability to support and shape a developing department and teamBe actively involved in professional activities, conferences, committees in the industryWillingness to travel extensivelyVery good knowledge of the English language, spoken and written and preferably in an additional business language (French, Spanish, etc.)Proficiency with Project Management software preferredStrong interpersonal and technical writing skillsPreferably additional qualifications in project management (PMI or similar) We offer Permanent positionFlexible working environment (mobile office/office hours)Friendly and collaborative spirit in multidisciplinary teamsHigh degree of personal responsibilityFinancial benefits (e.g. participation in corporate success)Challenging projects, where you can develop both professionally and personallyMultiple internal and external training opportunitiesCanteen nearby (meal allowance)Office amenities (e.g. company sports, free water, coffee and tea) Please send your application to Christina Müller.
You are native English speakerYou have proof of German language skills at a B1 level or higherYou are flexible, dedicated and reliableYou are respectful and empathic towards othersYou are prepared to develop themselves both personally and professionally You support your group in a dedicated, creative and caring mannerYou maintain reliable and respectful partnerships with the children and parentsYou incorporate your own interests, abilities and talents into their workYou discover and explore the children’s curiosity about the worldA multicultural, dedicated and dynamic teamAn open and appreciative environmentComfortable workspaces in modern buildingsAn innovative educational conceptPlanning security through permanent employment contracts30 vacation days (no closing time)Numerous incentives (capital formation benefits, company pension plan, Urban Sports Club / Wellpass, massages, referral bonuses)Regular opportunities for a professionell development (e.g.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Aktive Mitwirkung beim Aufbau eines digitalen Serviceportals (z. B. Remote-Support, Ersatzteil-Bestellsysteme, Wissensdatenbank). Enge Zusammenarbeit mit Vertrieb und Anwendungstechnik zur kontinuierlichen Verbesserung der Systeme.
You have a degree / diploma in Early Childhood Education or equivalentYou are native English speakerYou have proof of German language skills at a B1 level or higherYou are flexible, dedicated and reliableYou are respectful and empathic towards othersYou are prepared to develop themselves both personally and professionallyYou support your group in a dedicated, creative and caring mannerYou maintain reliable and respectful partnerships with the children and parentsYou incorporate your own interests, abilities and talents into your workYou discover and explore the children’s curiosity about the worldA multicultural, dedicated and dynamic teamAn open and appreciative environmentComfortable workspaces in modern buildingsAn innovative educational conceptPlanning security through permanent employment contracts30 vacation days (no closing times)Numerous incentives (capital formation benefits, company pension plan, Urban Sports Club / Wellpass, massages, referral bonuses)Regular opportunities for a professional development (e.g.
DHL IT Services IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man days per year of development application.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Balance use of external research and data with IQVIA’s internal data sources.Guide and mentor assigned Project Leader so that they can confidently present the project strategy to the client and the internal stakeholders.Actively support Sales in the preparation and conduct of customer and bid defense meetings e.g. training and preparation of the assigned project team.Attend, present and lead or bid defense meeting or customer meeting, as requiredIdentify any quality issues within the study and provide coaching on resolution of issues, including implementation of corrective and preventative action plans and escalation.Ensure project/program budget(s) meet financial and company goals, including Gross New Business.
About us Your Contribution HR Partnering • Partner with the business team to supports the people strategy for business growth. • Collaborate with HR Centre of Excellence (COEs) and specialist to provide comprehensive HR solutions and support to business team • Responsible to develop and deliver HR strategy for meeting business needs
Reporting & Global Interface Prepare monthly KPIs and SCHOTT reporting packages.Proactively support BU Controlling and Global Controlling with insights and analyses. Compliance & Governance Support internal and external audits.Ensure compliance with local GAAP and IFRS as well as SCHOTT Group guidelines.Safeguard integrity and transparency of financial transactions and controlling processes.
Sets up customer visit schedules, executing visits/interactions esp. with key decision makers. Generates customers’ inquiries and quotations with back office support and other internal entities. Authorizes quotations and pricing; performs quotation reviews, negotiations and contracting with customers.
SUMMARY We are seeking for an Application Support Specialist to join our team. You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.
📚 Learning & Development Training Budget: Whether it’s professional or personal growth - we support you with a generous learning budget. Language Courses: Improve your business English or pick up a new language - flexible and practical
As an HSE Site Manager, you contribute to improving Health, Safety, and Environmental performance on wind turbine construction sites across Germany. You support projects from the delivery of components through crane operations, installation, and final commissioning. In this role, you act as a reliable partner for Site Management, installation teams, and service providers, while driving the continuous development of our HSE processes and implementing new requirements.
YOUR TASKS Support the Project Management team in assuring quality, deliverables and timeline of the portfolio of projects. Support with the planning phases, creating, maintaining, and detecting deviations in project plans.
And we do so with a unique concept: as a service provider with the flexibility of a staffing specialist, we create creative, scalable IT and SAP services, innovative solutions and smart sourcing models of all kinds – so that your company can achieve your goals and tap into new potential. Stellenintro We are looking for a Senior SAP EWM Consultant to support us in a long-term, remote engagement. You’ll play a key role in designing, implementing, and supporting SAP Extended Warehouse Management (EWM) solutions in a highly technical and collaborative environment.
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
As Junior Operations Manager for Greece and Cyprus (m/f/d), you will support the Country Manager in localizing content to ensure our global strategy resonates with the local market. You will track daily operational KPIs and collaborate closely with cross-functional teams, providing you the opportunity to gain exposure to various business areas, including logistics, customer service, and marketing.
Contribute to the evolution of our cloud-native platform, designed for flexibility, scalability, and AI integration. Work on modular components that support real-time data, offline capability, and secure transactions. Collaborate with cross-functional teams to integrate AI-driven features that enhance user experience and operational efficiency.
Build cloud-native web apps that run reliably in Docker/Kubernetes environments and support AI-driven features. Optionally contribute to full-stack development by creating backend REST services in Java. Document your work using UML and AsciiDoctor to keep designs transparent and maintainable.
As an HSE Site Manager, you contribute to improving Health, Safety, and Environmental performance on wind turbine construction sites across Germany. You support projects from the delivery of components through crane operations, installation, and final commissioning. In this role, you act as a reliable partner for Site Management, installation teams, and service providers, while driving the continuous development of our HSE processes and implementing new requirements.
YOUR TASKS Support the Project Management team in assuring quality, deliverables and timeline of the portfolio of projects. Support with the planning phases, creating, maintaining, and detecting deviations in project plans.
S/4HANA FI-CO Analyst (Temporary contract - 18 months) Role Purpose Support the Group Controlling and Global Accounting agendas by contributing hands-on SAP FI and CO expertise to process standardization, documentation, global reporting design, and enablement in the context of the global S/4HANA transformation.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
For this important task our client is looking for a Trade Marketing Manager to support all sales activities in the DACH region. YOUR ROLE You support sales activities in the DACH market by conducting market and competitor analysis and by providing market insights You support the development and execution of the growth strategy You plan, deliver and track BTL activities You provide required product information and create sales stories for New Product Developments You cooperate closely with brand management You ensure compliance with legal, category and customer requirements You support e-commerce activities from a marketing point of view YOUR PROFILE You have more than 3 years’ experience in trade marketing in the FMCG industry, ideally in the food industry You have proven your ability to conduct market analysis and transfer them into sales argumentation As a person you have a hands-on attitude with the ability to roll up your sleeves and you feel comfortable with working in an agile, entrepreneurial company environment from home You have strong analytical skills combined with creativity and digital affinity You have excellent communication skills You have a bachelor's or master’s degree in marketing, or a similar qualification You are fluent in German and in English This position offers an important role within a growing, non-bureaucratic company environment which values entrepreneurship and agility.
Integration Specialist (m/w/d) am Standort Erlangen >> Stundenlohn: ab 33,00 € + Zuschläge >> Sehr hohe Übernahmeoption >> Einsatzort: Erlangen Deine Aufgaben als Integration Specialist (m/w/d) am Standort Erlangen Responsibilities: Support migration activities from one cloud provider to another (GCP to Azure) Integrate and maintain software solutions within an Azure environment.
Integration Specialist (m/w/d) am Standort Erlangen >> Stundenlohn: ab 33,00 € + Zuschläge >> Sehr hohe Übernahmeoption >> Einsatzort: Erlangen Deine Aufgaben als Integration Specialist (m/w/d) am Standort Erlangen Responsibilities: Support migration activities from one cloud provider to another (GCP to Azure) Integrate and maintain software solutions within an Azure environment.
Career –Externally accredited training and development opportunities including support with professional qualifications, Service awards, LinkedIn learning, Learning & development programmes. Work Life Balance – 187.5 holiday hours, 9 customary holidays.