Your task will be: Act as a business partner/ consultant advising on different HR disciplinesFirst contact in regards to recruitment, contract management, compensation & benefits, learning & training and talent managementRecruitment - ensure hiring approval is in place, align with country HR on recruitment strategy, interview final candidates, prepare compensation according global guidelines and gather requested approvalsPay review - Drive implementation of annual pay review process in alignment with global guidelinesAdvise Local employeesandmanagers on global HR policies and guidelinesdvise managers in all human resources related questions/issues including recruitment activities (e.g. role profiling, managing the selection process, facilitation of interviews, etc.)Support functions in running EOS Follow-up workshopsDeploy and coordinate HR policiesSupport managers with hiring process, contracts and onboarding new employeesFacilitate delivery of employee development needs and drive employee career development programConduct reviews, preparatory talks and performance calibration meetings with managersSupport change initiatives and acts as change agentKeep up-to-date with latest development in HR industry and labor legislationEnhance awareness and compliance with company policies/ and procedures and legal requirements/ regulationsMay cooperate with and coordinate 3rd parties e.g. external service providersLead employee engagement initiatives to align interests of staff and BU keeping abreast of the results from employee opinion surveyParticipate fully in key people related change decisions, anticipating and effectively dealing with any people issues Your profile should look like: Degree in HR or Business Administration related areaHR/Labor Law certificationStrong HR Generalist experience across various management levelsHands on experience in majority of core HR areas: C&B, Resourcing, L&D, Performance Management, Employee Engagement, Labour Relations Change Management & Organization DesignProven ability to establish credibility and ability to influence at senior levelsRelevant geographical experience, with proven ability to manage within an international contextExperience more than 6 years in HR areaExperiences with Shared Service OrganizationPrevious experience partnering the businessProven experience of leading deployment off complex organizational change projects Key capabilities: Broad knowledge of general HRStrong interpersonal and communication abilitiesAbility to negotiate at senior level, handling conflicting needs and demandsProcess management skillsCustomer/people focusBusiness acumenOrganizational skills We offer: Amazing role with possibility to strengthen processes in MEA Accounting Competency CenterInternational team and environmentPossible further career developmentGreat team spirit If this is something you would like to do, don’t hesitate and apply.
Projektplanung & Koordination: Du planst und koordinierst technische Webprojekte, steuerst interne Ressourcen und externe Partner (z.B. Web-Agenturen) und schätzt Entwicklungsaufwände ab. Support & Wartung: Du bist verantwortlich für den technischen Support und die Wartung bestehender Typo3-Installationen, führst regelmäßige Updates und Sicherheitsüberprüfungen durch und kümmerst dich um die Qualitätssicherung durch Tests und Fehlerbehebung.
A position based in the Hamburg metropolitan region – one of Europe’s leading maritime hubs with a strong infrastructure, a vibrant industry network, and close proximity to key players across the shipping sector Requirements Degree in Nautical Science, Marine Engineering, Mechanical/Electrical Engineering, Naval Architecture, or related field alternatively: senior seagoing qualification (Master or Chief Engineer) Several years of experience in a responsible role within a ship-owning or ship-management organisation At least 3-5 years of leadership experience in a shore-based position Strong communication and stakeholder management skills High level of team orientation, hands-on mentality, and problem-solving capability Enjoy working in an international, multicultural environment Excellent command of English Benefits A position based in the Hamburg metropolitan region – one of Europe’s leading maritime hubs with a strong infrastructure, a vibrant industry network, and close proximity to key players across the shipping sector Opportunities to benefit from the region’s strong maritime ecosystem, including shipyards, service providers, and innovation clusters Flexible working hours and remote-work options Attractive holiday allowance A diverse benefits package (e.g., mobility support, meal contributions, childcare allowances, health and fitness options) Modern working environment with flat hierarchies and an open corporate culture Responsibilities Oversee the safe, efficient, and compliant operation of an assigned fleet segment Fleet consists of different vessel types - Container, Bulk, Tanker, Offshore Manage maintenance and repair activities, including inspections, audits, dockings, and technical projects Ensure professional use and continuous development of the Planned Maintenance System (PMS) Lead, coach, and develop an interdisciplinary team (e.g., technical staff, superintendents, procurement) Maintain regular communication with clients and owners’ representatives, ensuring excellent service delivery Drive improvements in operational safety, efficiency, and process quality Monitor industry trends and integrate relevant developments into fleet strategy Informationen über den Arbeitgeber Our Client is a well known and long time established Shipping Company, headquartered in Hamburg, and acts amongst the global leaders in the Industry.
Your Contribution Provide for corrective, preventative, predictive, safety and emergency repairs to electrical machinery and electronic equipment utilized in LNS's manufacturing processes.Ability to troubleshoot facility wiring, electronic controls, including servo/stepper motor controls, process equipment and general mechanical equipment.Completes accurate records via an Enterprise Asset Management (EAM)Troubleshoot machine and system failures on a timely basis in a production environment; provide appropriate corrective actions.Use schematics, blueprints & diagrams to find the sequence of operations to aid in effective troubleshooting of electronic hardware, vacuum systems, hydraulic systems, basic mechanical systems, and pneumatic systems.Calibrate electronic controllers and maintain accurate records.Provides project support on internal projects.Assist Engineering personnel in conducting process and project evaluation and problem solving, must work in a team environment.Assist in building and grounds maintenance when needed.Moves, assembles, installs, adjusts, repairs and services all standard production machinery and equipment.Works overtime as required and responds to emergency call-ins.
We do project management for (large and complex) global projects Data Availability Project: Make management team life easier by working on data analysis & KPIs' review to make the reporting faster & more reliable Support PMO activities incl. tracking actions, communicating risks & documentation Support ongoing gap analysis & project creation coming out of it Support data analysis efforts Take ownership for scoping and managing of simple projects (projects are updated on a monthly basis) - Understand current situation as it stands - Define problem statement and objectives of project - Scope project for potential solutions - Create project governance - Execute and support on one or more workstreams Perform desk analyses on several topics & business performance to support decision making for global recommendations Manage update & enhancement of marketing & online presence for the team (e.g. on corporate intranet) Support team in preparing Business review meetings with Senior Executive stakeholders Contribute to reporting of project work stream progress to all stakeholders (understand project status, reach out to stakeholders for input, prepare PowerPoint decks, Excel analysis) Your profile Bachelor or Master degree in Economics, Engineering, Business Administration or similar English excellent skill level Autonomous & proactive, Problem solving, analysis & structuring, communications, strong team ethic & ready to go the extra mile Software Skills: PowerPoint and Excel (required) VBA and Power BI (preferred) Comfortable with data and IT topics Your benefits Use this opportunity to put your knowledge into practice and to gain insights into the day-to-day business of an internationally operating company.
Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Orchestrated Analytics, in particular data warehousing and MDM technology solutionsDemonstrating innovative SaaS solutions that showcase how our current and prospective clients can achieve their business goals, through applying technology and analytics to transform disparate data sources into actionable insightsProvides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or servicesWorks with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or servicesProvides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunitiesProvides pre-sale technical support in sales presentation and product presentations at customer sitesOwns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clientsVoice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed Desired Skills and Attributes Demonstrated work ethic and capability to be self-starterDemonstrated experience working with top tier clients in understanding their businesses and crafting technical solutionsTechnical experience, especially with leading MDM, Data Warehousing, ETL tools and IPaaS platformsA good understanding of CRM and marketing automation domains and proven experience with Salesforce platforms would be of additional benefitOutstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understandExcellent quantitative skills and comfort with data exploration toolsDemonstrated experience in owning projects end to end that involves coordinating many resources and teamsExcellent organizational skills and attention to detailExcellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issuesAbility to work under intense pressure and multitask in a fast-paced start-up environmentAbility to energize and lead a team of partner engineers Our ideal candidate will have: Typically requires a minimum of 3 years of related experience with a Bachelor’s degree At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
Key Tasks of the Engineering Shift Lead Supervise, coordination and support of the site-based engineering team, including internal and MEP responsibilities.Operate all systems within the facility in a competent, effective and efficient manner (including HV&LV Switching Operations).
Essential Duties and Responsibilities Customers (external) Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners Provide customer oriented service at all times relating to specific sales and customer expectation issues Reporting to the Sales Manager, B2B Provide customer account revenue and activity reporting, as required by the Management team Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth Provide country inputs to the development of account strategies Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans Drive sales improvement through regionally harmonized processes Contribute to the regional bidding or RFQ process when requested Communication Develop a working relationship with the relevant support sections e.g. GKAM Support Group, Operations to ensure they are kept up to date with all issues relating to the GKAM Customer accounts Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL Sales/Customer Account Development – Planning and Follow Up Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts Implement global and regional account acquisition / development approaches and platforms Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions Develop plans to deny competitor penetration into the accounts Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL Margins/Profitability Assurance Establish and implement a pricing review timetable that ensures improving margins from designated accounts Adhere to regional standards on profit margins and discount guidelines Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too.
Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.
Our Unix Services team is looking for a new team member. You will provide 3rd level support for Unix/Veritas/Cloud infrastructure. You will also undertake proactive maintenance and administration of computer hardware and software, and operations tools in support of the delivery of the IT service.
Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Incentive Compensation solution built on the Orchestrated Analytics ecosystem which spans MDM, data warehousing, AI/ML, and data visualisation technology solutions.
What you will do: Lead strategic and operational projects across multiple systems and teams in the supply area Analyze and challenge business requirements to minimize technical complexity while meeting business needs Collaborate closely with partner integration units and application teams to implement scalable technical solutions Steer E2E testing together with the partner and internal application teams with a high motivation to get yourself involved wherever needed / possible Ensure on-time delivery by tracking milestones and aligning across teams Support the operational business by issue resolution process by analyzing, prioritizing, investigating and tracking the bugs related to new integrations Lots of space for your own ideas and creations, flat hierarchies and very short decision-making process Who you are: Completed studies in business informatics or a comparable course of study 2-5 years of hands-on experience in project management / business analysis within a tech organization Proven experience in managing stakeholders from both technical and business backgrounds Analytical, logical, and structured approach to problem-solving Strong technical curiosity and a solid understanding of how systems and architectures work (including knowledge of databases, data flows, logs, payloads, and SQL) Good communication skills (especially English) Solution-oriented and out-of-the-box problem solving Analytical, logical and efficient way of thinking Proactive attitude, willingness to take responsibility Fast understanding of complex tasks with many variables and high complexity Nice to have: experienced in designing process flows experience in eCommerce experienced with middlewares Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg on a weekly basis.
About us Your Contribution HR Partnering • Partner with the business team to supports the people strategy for business growth. • Collaborate with HR Centre of Excellence (COEs) and specialist to provide comprehensive HR solutions and support to business team • Responsible to develop and deliver HR strategy for meeting business needs
You are expected to deliver technical and architecture design and formulate standards related IT monitoring landscape (Infrastructure, Application and Business Process). You will act as the SME (Subject Matter Expert) and 3rd level support and also provide technical consultancy to support the design and implementation planning of new infrastructure technologies. WHAT YOU WILL DO •Role involves both Architecting, implementation planning and executing with some measure of hands-on work •Set up Enterprise monitoring framework and governance •Research on emerging related technologies in support of increased cost effectiveness and flexibility •Product selection inclusive of PoC & RFI/RFP support •Providing strategic directions for standardizing of monitoring landscape and efficient use of resources for proactive application and infrastructure monitoring •Establish and leverage key strategic vendor relationships •Develop and maintain build standards of related services •Design and implement automation initiatives to optimize the current state •Form and lead global virtual teams creating functional touch points with both architecture and operation teams enabling the on-boarding of new product/technologies to improve infrastructure supporting the global strategy •Deliver complex Infrastructure Projects Implementation •Infrastructure Problem Management - provide 3rd level problem management support for relevant Tools and Monitoring services Products you need to be familiar with •Microfocus OML •Splunk •Dynatrace •SCOM •Topaz •IQSonar •Microfocus Sitescope •TeamQuest •IBM Tivoli WHAT YOU SHOULD HAVE •Degree in Computer Science, Information Systems or equivalent experience •Minimum 10 years of experience in IT or related field with a minimum of 5 of those years focusing on enterprise Tools and Monitoring •End-to-end product lifecycle management from strategic planning to tactical activities •Good knowledge of Operating Systems, System Management, Hardware, Big Data, Automation tools and virtualization technologies, interoperation of all these technologies as applicable •Demonstrated skill in critical thinking and problem-solving methods •Demonstrable experience designing highly available, highly scalable production systems •Exposure to Multi cloud infrastructure •Vision for information delivery and management and driving execution of the roadmap, including enterprise data architecture, big data, analytics and data management.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
As a Principal Biostatistician you will liaise with cross-functional teams, to drive the quality statistical planning, analysis and reporting in support of pharmaceutical development and regulatory submissions.Serve as a resource for the department, ensuring scientific integrity and regulatory compliance in the application of statistical methodology to clinical trials.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Our team consists of experts from a wide range of fields: Whether fashion, marketing, business, or tech—we are united by a passion for what we do. We motivate and support each other, share our know-how, and are open to different opinions and new ideas. We look forward to receiving your application—preferably online via our application portal.
Your Contribution Manage the maintenance and repair of all production equipment, buildings, building equipment (HVAC, electric, gas, water, etc.) and grounds to ensure optimum performance, minimize down time, support safety, reduce costs, etc.Responsible for utilities (electric, gas, water, etc.) and wastewater treatment.Responsible for site security (guard service, ID badges, contractor/visitor access).Plans, organizes, directs and controls all maintenance activities and programs.Manages the activities of all Maintenance personnel.Orders all required materials and supplies to assure timely completion of jobs.Maintains materials and supplies inventory.Performs all personnel supervision duties, including resolution of personnel problems and reporting to management on performance.Provides for safe and orderly work environment in Maintenance and Wastewater Treatment.Ensures that safe work practices are followed.Develops and maintains preventative maintenance programs for machinery, equipment and facilities.Coordinates new equipment installation with engineering.Administers third party vending including security guard service, cleaning service and landscaping.
DHL IT Services – AboutUs IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Technologies Orchestrated Customer Engagement. Though secondary support could include Orchestrated Analytics, Quality Management Systems (SmartSolve), and Commercial Compliance offeringsDemonstrating innovative, SaaS solutions that showcase how our current and prospective clients can achieve their business goalsProvides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or servicesWorks with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or servicesProvides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunitiesProvides pre-sale technical support in sales presentation and product presentations at customer sitesOwns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clientsVoice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed Desired Skills and Attributes Demonstrated work ethic and capability to be self-starterDemonstrated experience working with top tier clients in understanding their businesses and crafting technical solutionsStrong CRM and marketing automation domain expertise, preferably within the life sciences industryTechnical experience, especially with SFDC and Salesforce Marketing CloudOutstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understandExcellent quantitative skills and comfort with data exploration toolsDemonstrated experience in owning projects end to end that involves coordinating many resources and teamsExcellent organizational skills and attention to detailExcellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issuesAbility to work under intense pressure and multitask in a fast-paced start-up environmentAbility to energize and lead a team of partner engineers Our ideal candidate will have: Typically requires a minimum of 3 years of related experience with a Bachelor's degree We know that meaningful results require not only the right approach but also the right people.
People management Manage a team of 6-7 employees (including field service engineers, in-house mechanics) to meet service plan and maintenance goals.Make consistent decisions aligned with leadership, integrity, quality, urgency, and teamwork.Develop and manage the team’s technical and interpersonal skills for future growth.Ensure team members engage in learning through the Learning Link platform.Recruit and train new staff as needed.Arrange practical equipment and service training.Hold continuous 1-1 dialogues with the team to maximize their potential. Service Sales support Promote Customer-Centric Culture: As the “face to the customer, actively advocate for service and equipment sales within the Service teamCollaborate with Sales: Work closely with service sales to understand customer needs and identify ways Leybold Services can provide support.Innovate Services: Contribute to the development of new services for clients.Effective Customer Response: Handle customer complaints and repair cost reimbursement requests efficiently.
Operations management, compliance management, customer service and support · To assist in the optimization of patient management and service delivery · To develop and maintain systems and processes which ensure that the patients’ experience of the clinic is as good as possible.
Champion consistent use of brand guidelines and support colleagues in embedding them. Support the delivery of key corporate reports, including our Annual Report. Help organise and deliver major events such as the annual Leadership Conference.
Your Contribution Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.Own product specifications for assigned OEM and standardized components.Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.Perform competitive analysis and technology benchmarking to support product positioning and improvement.Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.Train Sales teams and, as needed, customers on new products, applications, and technologies.Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.Establish and maintain product files (including medical product files when applicable).Ensure compliance with all Environmental, Health & Safety requirements.Perform additional duties as assigned to support SBF Medical's goals.
You are expected to deliver technical and architecture design and formulate standards related IT monitoring landscape (Infrastructure, Application and Business Process). You will act as the SME (Subject Matter Expert) and 3rd level support and also provide technical consultancy to support the design and implementation planning of new infrastructure technologies.
Back Office Support (gn) - Location Romania Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
Your Contribution Identify high-value market segments; analyze MedTech trends (FDA, CE, emerging technologies); develop multi-year account strategies aligned with the SBF's commercial roadmap.Own full lifecycle of opportunities; maintain 3× pipeline coverage; provide CRM-based forecasting with ±10% accuracy; ensure pursuit discipline and qualification rigor.Lead complex, cross-functional projects across Engineering, Operations, Quality, Regulatory, and Finance to advance design, feasibility studies, new business development initiatives, and portfolio optimization.Establish and strengthen relationships with executive-level decision makers (CTO, CIO, Program Directors, Supply Chain); Serve as the primary commercial interface for strategic accounts.Shape value propositions, pricing strategies, and competitive positioning; build ROI-based business cases; support margin expansion and commercial improvement initiatives.Build territory and account plans; deliver accurate monthly and quarterly forecasts; track performance KPIs and implement corrective actions.Drive CRM discipline, BD process standardization, and continuous improvement; enhance tools, governance, and business development workflows.Foster strong internal alignment across Sales, Marketing, Engineering, Operations, and Quality.Represent SCHOTT at key industry conferences; Contribute to thought-leadership, marketing collateral, and campaign strategy.
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
DHL IT Services – AboutUs IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
DHL IT Services IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man days per year of development application.
Brief description of the post: As a Project Manager for Digital Business Process Design you will support the successful delivery of higher complexity process redesign projects along a program of improvement, optimization and redesign.
As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
DKV is the full‑service provider in the field of eMobility, offering tailor‑made solutions for electric vehicles: from charging infrastructure to planning and design, from consultancy to installation and electricity products. As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility.
Career –Externally accredited training and development opportunities including support with professional qualifications, Service awards, LinkedIn learning, Learning & development programmes. Work Life Balance – 187.5 holiday hours, 9 customary holidays.
Career –Externally accredited training and development opportunities including support with professional qualifications, Service awards, LinkedIn learning, Learning & development programmes. Work Life Balance – 187.5 holiday hours, 9 customary holidays.
The Space Planner is to ensure all sites are optimized and per Client workplace standards. What this job involves At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocationsSite level blocking, stacking, adjacency planningDevelop migration plans and sequencing of group-level and individual movesManage and maintain CAFM / IWMS data to ensure accuracy of reportingFacilitate and/or resolves planning issues identified in the customer planning meetings with MAC teamCompilation of a tactical view (e.g. 24 months) of the specific campus to support the business needsIntegration of the tactical plan into the strategic forecast of business space requirementsSupport the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (‘to / from’) floor plans / stack plans, summarised data, spend approval documents, etc.Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions;Performs data accuracy auditsCollaborate on site-specific Planning Strategies with Senior Site Leadership and the Area Occupancy PlannersService Request Response & Reporting: Support the implementation of MAC & additional space service requests.
We are recruiting for a Contract Support Administrator This is a permanent position for a Contract Support Administrator to join our Data Centre team based on a client site in Frankfurt am Main or Berlin.
Regularly communicate with clients to understand their evolving requirements and ensure the data centre meets their needs. Collaborate with sales and business development teams to support client acquisition and retention efforts. Compliance and Risk Management: Ensure compliance with data centre industry standards, regulations, and security protocols.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!