Coordinate technical escalations in collaboration with solution engineering, support, and product teams. Lead technical QBRs, integration reviews, and roadmap alignment workshops. Monitor platform health, usage, and KPIs for your accounts and recommend improvements.
Sets up customer visit schedules, executing visits/interactions esp. with key decision makers. Generates customers’ inquiries and quotations with back office support and other internal entities. Authorizes quotations and pricing; performs quotation reviews, negotiations and contracting with customers.
Skills & Attributes Strong interpersonal skills and customer‑driven mindset.Strategic thinker with strong business acumen and commercial agility.Impactful communicator with the ability to lead, motivate, and influence teams.Results‑driven leader with a proactive, energetic, and collaborative approach.Excellent computer skills (MS Office, Word, Excel, PowerPoint).In return, we offer We believe there is always a better way. Open for change and feedback is what defines our culture. We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Your Contribution Promotes and sells the complete pharmaceutical packaging (PP) product portfolio to dedicated international customers in the area responsibilityDefine sales strategy, projects, activities and create customer specific solutions with regards to products, services, conditions and problem solving.Develops and promotes sales growth & margins, aligns with key accounts, product management and marketing strategies / goalsActively analyzes and provides continuous updates about potentials to KAM, product management, marketing, customer service and production departments of product development, market trends, competitor information and new product opportunitiesVisits prospects and customers and provides regular updates and reports on customer/prospect visits and activities of dedicated local and international customersManage, maintain and update the customers’ file and system (CRM, Sales Database) according to established process and procedureWork closely with Customer Service to support him / her for Quotation, Account Receivables and Complaint handlingNegotiation of prices and payment conditions in coordination with the supplying unit or the KAM and give input in the global price negotiationsEstablishes the yearly budget and quarterly forecast for the dedicated local and international customers (per product group and supplying plant)Monitors budget achievement monthly and react accordingly if deviations occur.Assists with customer support for technical issues, audits, concerns, questions and acts as interface between customer, KAM and production siteGenerates customer contacts at various levels and functions (multi-channel selling)It is proactive as a team member and player to implement and reach departmental, plant and corporate objectivesProvides monthly summary reports about activities of domestic and international customers handled.Monthly competitor analysis as supporting data to take the right decision to retain or gain new market share or new customers.Monitoring quarterly Sales achievement to ensure yearly target achieved.Together with the Finance team, monitory Account Receivables on weekly basis to achieve the assigned target.Active participation in company activities that relate with customers, aside from the routine tasks.To ensure sales achievement assigned by company.To ensure customer satisfaction is reached by referring to global surver result.To ensure routine tasks, periodic tasks and variable tasks are well executed.The authority level follows the approval matrix guideline defined by global Schott Pharma.The authority level follows the approval matrix guideline defined by Schott Igar Glass.The authority level follows tasks and responsibilities given by direct superior accordance with the valid guideline.
Sales Support & Customer Service Specialist (m/w/d) - Medizintechnik in Frankfurt am Main Sie arbeiten als Sales Support & Customer Service Specialist (m/w/d) für ein renommiertes, international stark wachsendes Unternehmen aus der Medizintechnik, welches zu den Global Playern in der Branche zählt.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Jobbeschreibung: We’re now looking for a Sales Leader EMEA – Finishing to help us grow and support our customer base across the region. Your Role As Sales Leader EMEA – Finishing, your leadership will be pivotal in achieving our goals in this key growth region.
Du unterstützt bei der Reklamationsbearbeitung im Rahmen des Key Account Supports. Du wirkst bei der Koordination und Durchführung aller kundenbezogenen zollrechtlichen Themen mit. Dein Profil Du bist in einem wirtschaftswissenschaftlichen Studiengang eingeschrieben, idealerweise mit Schwerpunkt Logistik und/oder Supply Chain Management.
DATAPART Factoring GmbH sucht in Ludwigsburg eine/n Kfm. Mitarbeiter für Customer Service & Support (m/w/d) 100% Vollzeit (40 h/Woche) (ID-Nummer: 13129779)
With over 500 employees in North America and Europe, the brand is available at leading culinary retailers worldwide. Position Overview The Sales / Customer Support Representative responds to requests from consumers and customers by phone, e-mail, or chat. Collaborates with the sales team on business strategies and relationships to increase revenue, while providing an award-winning customer experience.
Impact & Team Power: High degree of creative freedom and unbeatable team power in a high performance work environment Salary & Employee Discounts: Secure job with the pioneer of discounts offering an attractive salary and corporate benefits Your tasks Lead the SAP development within the S/4HANA transformation program, functional developments and operational business Ensure all custom developments comply with SAP Clean Core principles and standardized development guidelines Design and implement scalable, maintainable custom solutions using ABAP, CDS Views, OData services, and Fiori/UI5 Collaborate with solution architects and challenge technical designs proposals Oversee integration scenarios leveraging SAP BTP services (CAP, Integration Suite, Workflow Management) Establish and enforce development best practices, code reviews, and quality assurance processes Support migration activities and ensure compatibility with future SAP upgrades Act as a technical mentor for development teams and coordinate offshore/nearshore resources Your profile Degree in Business Informatics or a comparable qualification Several years of experience in SAP development (ABAP, CDS, Fiori/UI5) Experience in SAP S/4HANA transformation projects and custom development governance Familiarity with SAP BTP services and cloud integration patterns as well as experience with SAP CAP (Cloud Application Programming Model) Ability to critically assess architecture proposals and provide sustainable alternatives Knowledge of API management and event driven architectures Familiarity with DevOps tools and CI/CD pipelines for SAP environments Strong knowledge of performance optimization and secure coding practices Very good German & English language skills, both spoken and written SAP-Developer-Core-Platform-m-f-d-Essen
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Support and Develop Country-Specific Commercial Strategies Support senior sales management in the development, implementation and steering of country-specific strategies for both acquisitions and existing business.
Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out.
Your Contribution Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.Own product specifications for assigned OEM and standardized components.Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.Perform competitive analysis and technology benchmarking to support product positioning and improvement.Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.Train Sales teams and, as needed, customers on new products, applications, and technologies.Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.Establish and maintain product files (including medical product files when applicable).Ensure compliance with all Environmental, Health & Safety requirements.Perform additional duties as assigned to support SBF Medical's goals.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Set governance standards for Quality (for both regulated and non-regulated) across MLEMEALead the innovation agenda for Quality in support of 2020 agendaMeasure regional Service Quality versus internal targets and manage/ challenge performance to ensure maximum performance is being reachedMeasure performance against customer expectations and SLAs and manage/ challenge current performance to ensure customer satisfaction Drive and deliver strategic programs through Quality responsible in MLEMEA clusters Change management: overcoming resistance to change through influencing, effective communication and negotiation Relationship Management: alignment of objectives & delivery against them, management of expectations and of perception Active coaching, support and management of Regional Operational Excellence projects in the area of QualityLead the communications channel between Quality at regional level and the Global and Cluster key stakeholders Managing stakeholder relationship at all levels while providing direction and oversight to respective resourcesManage strategic regional / transformational Quality programs and budgets accordingly Lead and develop highly skilled QRA members in countriesEffective management of geographically and culturally diverse teams with conflicting priorities What is required from you?
Your tasks: Your tasks: Gain market transparency: Identify key players & countries, understand market characteristics (market drivers, decision patterns), Picture current situation and identify trends (geographical & technological), estimate market potential and development, provide competitor analysis Develop and implement strategy: Align global and local strategies, define & monitor key global and local activities Enhance market access to sales force: Build up and share market expertise through trainings and the global expert team, provide and update sales & marketing tools (presentations, flyers, references…), support marketing events (tradeshows, conferences, associations…) and promote successes (externally, internally) Position Conductix-Wampfler on the market: Lead selected international key-account activities, develop strategic relationships with market players (key customers, suppliers, partners, consultants…), strengthen and expand network within industry associations and relevant committees Coordinate strategic / international sales projects: Identify and structure projects in an early stage, lead international sales projects (coordinate sales activities, align pricing…) Animate, exchange and align information / activities within global expert team Functional and disciplinary lead of focus market team consisting of business development managers and/or global application engineers Your profile: Your profile: Bachelor’s degree in marketing, engineering, business administration, project management, or similar.
DHL Supply Chain is a world-class company, and we hire only world-class people.People who aren’t afraid to work hard – in fact, people who want to work hard.In this HR Business Partner role: You’ll partner to proactively identify and solve issues You’ll act in both strategic and tactical capacities providing full life-cycle Human Resources support You’ll work closely with business leaders to evolve and embed the people element of the business strategy You’ll take a hands-on approach in monitoring the pulse of our employees to ensure a high level of employee engagement You’ll provide formal and informal coaching to associates at all levels of our business in an impactful, collaborative, and consultative manner You’ll manage the people impacts of organizational change projects aligned to the business Your voice will be heard loud and clear in management circles You’ll deliver results You’ll love it You won’t find an HR opportunity like the one you’ll find with DHL Supply Chain.
Analyze costs and cost structure and implement improvement measurement and actions. Participate in the preparation of SOPs Support the development of a high performance service culture within the countries in the AM Region. Plan, organize and lead and efficient and effective virtual team of Business Development / Key Account Managers in Country.
Identify, promote, and develop innovation in pharmaceutical product development. Provide drug development expertise to support strategic business activities and investment opportunities. Assist in the development of programs to maximize the organization's growth and profitability.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
ARRI Arnold & Richter Cine Technik GmbH & Co. Betriebs KG sucht in eine/n Mitarbeiter Service Support Lighting (m/w/d) (ID-Nummer: 13694268)
Ihre Aufgaben Fachliche und disziplinarische Leitung der Abteilung Technical Customer Support als Teil der Qualitätsabteilung inklusive Führung eines interdisziplinären Expertenteams.Gesamtverantwortung für das GMP‑konforme Reklamationsmanagement: fristgerechte Bearbeitung, fundierte Ursachenanalysen, Ableitung, Umsetzung und Wirksamkeitsprüfung nachhaltiger CAPA‑Massnahmen.Sicherstellung einer konsistenten, qualitätsrelevanten Kommunikation mit Kunden, internen Stakeholdern und externen Partnern im Rahmen von Reklamationen, und Audits.Analyse qualitativer Kundenbeanstandungen und Bewertung von Risiken und Auswirkungen auf Produktqualität, Patientensicherheit und Compliance in enger Zusammenarbeit mit Entwicklung, Produktion, Qualität, Logistik und Customer Service, unter Berücksichtigung technischer, regulatorischer und organisatorischer Aspekte.Vorbereitung, Durchführung und Nachbereitung von Kundenaudits, inklusive Erstellung und Nachverfolgung von CAPA‑Plänen sowie Folgekommunikation mit dem Kunden.Organisation und Begleitung qualitätsbezogener technischer Kundenbesuche, inklusive Präsentation des Standorts, der Prozesse und des Qualitätsmanagementsystems.
Vi er det største privatejede IT-rekrutteringsbureau i Tyskland og tilbyder de bedste job til alle karriereniveauer – uanset om du er interesseret i ledige stillinger i agile SMVer eller internationale DAX-koncerner. Hays mestrer hele IT-jobspektret, fra support til softwarearkitektur eller digitalisering – takket være vores brede portefølje har vi noget for enhver smag. I de sidste årtier har vi været i stand til at støtte adskillige it-eksperter med at vælge den rigtige vej til en succesfuld karriere og positionere os selv som deres livslange partner.
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions. You work closely with markets, service units, and central functions and directly contribute to our business success.
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions. You work closely with markets, service units, and central functions and directly contribute to our business success.
Analyse costs and cost structure and implement improvement measurement and actions. Participate in the preparation of SOPs Support the development of a high performance service culture within the countries in the AM Region. Plan, organize and lead and efficient and effective virtual team of Business Development / Key Account Managers in Country.
Discover the modern way of recruiting in the sales and marketing field. With us you receive the perfect support for ensuring your professional success – together with consultants specialised in your industry. Our experience and know-how allow us to assist you individually in planning your next career steps, from choosing the right position to your first day on the job and beyond.
Discover the modern way of recruiting in the sales and marketing field. With us you receive the perfect support for ensuring your professional success – together with consultants specialised in your industry. Our experience and know-how allow us to assist you individually in planning your next career steps, from choosing the right position to your first day on the job and beyond.
Unternehmensprofil Aufgaben Für einen unserer Mandanten, ein großer Top-Systemintegrator, suchen wir in Festanstellung eine/n Mitarbeiter/in als "IT-Security Support Engineer". Sie arbeiten im 2nd-Level- und 3rd-Level Support im Customer Service Center meines Mandanten und unterstützen die Kunden im Problemfall.
As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.
About us Your Contribution Service & Support Manage incidents and changes via ITIL processes (ServiceNow).Provide 2nd-level support for key users and application users.Deploy bug fixes, configuration changes, and minor enhancements.Support rollout activities at new factories.Gather requirements and user feedback for consulting team.
Für unseren Kundenservice an unserem Standort in Pratteln suchen wir ab 01.04.2020 oder nach Vereinbarung einen Customer Service & Sales Support Agent, 100% (m/w) Ihre Aufgaben: Täglicher Kundenkontakt per Telefon oder MailBearbeitung von Track- und Trace-Anfragen unserer GeschäftskundenKoordination, Überwachung und termingerechte Abarbeitung der Track- und Trace-AnfragenMonatliche Rechnungsstellung in Zusammenarbeit mit dem Finance TeamEinleitung von Nachforschungen und SchadenersatzmanagementAdministrative Tätigkeiten, die mit dem Versand von Paketen und deren Ausführung verbunden sindBetreuung von Klein-, Mittel- und Grosskunden zusammen mit dem/r Account-Manager/inKoordination zwischen internen Ansprechpartnern, Paketzentren und TransportunternehmenKoordination und Abwicklung der angebotenen PaketlösungenUnterstützung bei der VertragserstellungOrganisation und Koordination von Transporten Nach einer erfolgreich abgeschlossenen kaufmännischen Ausbildung konnten Sie bereits einige Jahre Berufserfahrung in einem ähnlichen Tätigkeitsgebiet sammeln.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
About us Your Contribution Develop and build up knowhow and knowledge in application of high index wafers for Augmented Reality, and of optical materials/elements in consumer electronics devices/system.As technical interface to customers, work with customer, starting in R&D phases, understand customer’s technical requirement, and provide solutions based on our product portfolio and capabilities.Feedback customers’ need to internal technical team, and coordinate internal development projects.Support customers’ challenges in their further processing of our products in their production.Lead and coach application engineers; plan and coordinate internal resources.Provide technical support for BD/sales for new applications of our products.Expand industry network with technical experts in our industries. Your Profile Master or PhD degree of Optics, Materials or Engineering.Min. 10 years work experience in opto-electronics industry；min. 5 years with management role.Good knowledge in optical materials, especially on high index wafers, blue glass, filter glass etc.Good knowledge of application of optical glass and/or wafer, and optical module design.
Working closely with Product Owners and cross-functional teams, you’ll provide full-cycle A/B test analytical support, create tracking concepts, and translate user behavior and shop performance insights into actionable business recommendations.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Transportarbeiten: Du transportierst die angelieferte Ware an ihren Lagerort und unterstützt bei allgemeinen Transportarbeiten rund um den keramischen Support. DEIN PROFIL: Ausbildung: Erfolgreiche Ausbildung in einem technischen Bereich oder vergleichbare Qualifikation Flexibilität & Verantwortungsbewusstsein: Du arbeitest gerne in mehreren Aufgabengebieten, packst selbstständig an und übernimmst Verantwortung.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
DHL IT Services – AboutUs IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
DKV is the full‑service provider in the field of eMobility, offering tailor‑made solutions for electric vehicles: from charging infrastructure to planning and design, from consultancy to installation and electricity products. As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility.
Dann schnall dich an! Für einen international führenden Hersteller von Ground Support Equipment und Tooling-Lösungen in der Luftfahrt suchen wir dich als technische Verstärkung im After Sales/Service . Hier bist du ganz nah dran an den Top-Playern der Luftfahrtbranche – von Airlines bis zu Flughäfen – und sorgst mit deinem Know-how dafür, dass die Maschinen am Boden laufen wie geschmiert.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Want to become part of us? #shapeandcreate Als Professional Sales Support and Administration (m/w/d) bist du maßgeblich für die optimale Warenversorgung und Performance unserer Stores verantwortlich. Du agierst als wichtige Schnittstelle zwischen Management, SCM und den Stores.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.