Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company Company pension scheme, travel expenses, accident insurance Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links Good transport links, thorough onboarding, development opportunities Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlogStock checks and security stock monitoring / maintenanceIdentify, internally escalate and solve any potential delivery problemProactive follow up with customers on purchase ordersBe key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customerLiaise with customer through all steps of the logistic processCustomer claim coordination Ihre Qualifikation: English: Fluent (written & spoken)German: Good working level (written & spoken)Strong interpersonal and telephone communication skillsPragmatic & accountable work style combined with good analytic skills and attention to detailWilling to work according to set proceduresStrive for ownership & task conclusionGood communication skills & good team worker; self-motivated with autonomous work-stylefluency with Excel and experience with data entry and data maintenance in MRP systems ideally OracleBusiness Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export managementIdeally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor) Interested?
Sie berichten der Vertriebsleitung und sind Teil eines Sales-Teams mit insgesamt ca. 4 Area Sales Managern sowie Support-Funktionen (Sales-Support, Customer-Service & Operations). Ihr Schwerpunkt ist die aktive vertriebliche Verantwortung für die o. g. internationalen Regionen.
SYNLAB MVZ Trier GmbH sucht in eine/n Mitarbeiter (m/w/d) Customer Support (ID-Nummer: 13764377)
HEAD acoustics GmbH sucht in Herzogenrath eine/n Customer Support Engineer (m/w/d) (ID-Nummer: 13545188)
CAS Software AG sucht in Karlsruhe eine/n Customer Support Consultant (w/m/d) (ID-Nummer: 12632332)
Hofmann Personal öffnet Ihnen Türen zu neuen Perspektiven für Ihren Erfolg und Ihre Zukunft! Ihre Aufgaben: Support the execution of a comprehensive B2B marketing strategy for our Gas Services new unit business globally, ensuring alignment with sales objectives.Collaborate with a diverse team of marketing and communications experts, agency partners and global stakeholders to drive strategic sales enablement and marketing initiatives.Design and implement highly targeted digital marketing campaigns that resonate with our target audience and enhance brand visibility.Create and maintain high-quality marketing assets that empower our global sales team and facilitate effective sales enablement.In alignment with key stakeholders, position Siemens Energy as a thought leader in the industry through creative storytelling, media opportunities and customer engagement strategies.Analyze the effectiveness of marketing and sales enablement activities, establishing key performance indicators (KPIs) and metrics for continuous improvement.Build and nurture strategic relationships with key stakeholders, enhancing collaboration and supporting our business objectives.
YOUR ROLE You have P&L responsibility for the DACH region, and you lead all commercial activities As customer contact of Key Accounts and Distributors you are responsible for year-end negotiations, commercial agreements and price management Together with Marketing you develop the yearly commercial support and innovation plan as well as a strong brand positioning You are responsible for day-to-day management of distributors and key accounts whilst fostering and developing these business partnerships You develop and execute the future growth strategy together with Marketing by identifying new business opportunities, by expanding the existing business and by a smart combination of the existing sales channels (Distributors and Key Accounts) As a person you show creativity and eagerness to capture opportunities when they present themselves YOUR PROFILE You have extensive sales experience in the FMCG industry, ideally in the confectionary industry in the DACH region Besides a strong network and knowledge of the German / DACH retail landscape you ideally have experience in managing distributors You have proven your ability of successfully managing P&L and of growing businesses As a person you have a hands-on attitude with the ability to roll up your sleeves and you feel comfortable with working in an agile, entrepreneurial company environment from home You demonstrate strong strategic planning and negotiation skills You have a business university degree or a similar qualification You are fluent in German and in English This position offers a key role within a growing, non-bureaucratic company environment which values entrepreneurship and agility.
Analyse costs and cost structure and implement improvement measurement and actions. Participate in the preparation of SOPs Support the development of a high performance service culture within the countries in the AM Region. Plan, organize and lead and efficient and effective virtual team of Business Development / Key Account Managers in Country.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Somentec Software GmbH sucht in Langen (bei Frankfurt/Main), Dresden eine/n Customer Support Coordinator (m/w/d) (ID-Nummer: 12827289)
Handle matters related to additional corporate taxes and ensure compliance with local regulations. Provide ad hoc financial analyses to support decision-making and business needs. Drive continuous improvement by identifying opportunities to optimize processes, structures, controls, and reporting — with a strong focus on automation and digitalization.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Register now and look forward to many interesting and suitable positions and projects. Strong support for all launch activities On site analysis for electrical failures and software failures Perform joint pre-analysis and pre-rejection of parts at customer locations and support activities to reduce part returns and related costs Coordinate the transfer of return parts from related customer location(s)/warranty center(s) to the appropriate production location and, if applicable, register complained parts in the related system Propose and implement containment actions and corrective measures, trace affected products, notify impacted customers, analyze lessons learned and preventive actions Coordinate and control sorting, rework and reflash actions - where necessary with support from third-party service providers - in alignment with the customer and the involved Business Units to minimize production disruptions and reduce costs Manage and coordinate if applicable to a Customer Service Engineer Team across multiple customer locations within an assigned region Support product changes, customer plant trial runs, and safe launch activities at customer facilities Perform and coordinate reflash activities at customer plant Quality-Project-Experience Experience in Customer Relationship Management Language: German and Englisch required, Portuguese an advantage Experienced in SW and electrical analysis tools (CANoe, OBD tools etc.)
Identify, promote, and develop innovation in pharmaceutical product development. Provide drug development expertise to support strategic business activities and investment opportunities. Assist in the development of programs to maximize the organization's growth and profitability.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
tegosgroup sucht in Dortmund eine/n Support Specialist - Customer Service (m/w/d) (ID-Nummer: 13285566)
SERVISCOPE AG sucht in eine/n Customer Support Agent (m/w/d) Inbound (ID-Nummer: 13663151)
ABB AG sucht in eine/n Customer Support Specialist (m/w/d) Kabelschutz (ID-Nummer: 13538309)
Bedifol GmbH sucht in eine/n Teamlead Sales & Customer Support (m/w/d) (ID-Nummer: 13700022)
Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
Within this setup, the Middle East and Africa team is a dynamic international group of 10 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
BNP Paribas S.A. sucht in eine/n Werkstudent (all genders) Global Custody Customer Support (ID-Nummer: 13692779)
opta data Gruppe sucht in eine/n Customer Support (m/w/x) Technik & Services (ID-Nummer: 13721672)
Prepare weekly/monthly AR aging reports. Assist with month-end closing procedures. Support internal and external audits. Qualifications Diploma or Degree in Accounting, Finance, or related field. 5+ years’ experience in accounts receivable or credit control (distribution/wholesale experience preferred).
Technology Trading GmbH sucht in Hamburg eine/n Technischer Customer Support Agent (m/w/d) (ID-Nummer: 13537932)
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users;Runs more than 7700 servers;Supports more than 2000 global services and applications;Processes 9 million shipment information messages per day;200000 man days per year of development application.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Guide our clients: Advise customers on practical AI use cases and support our Professional Services team in implementing AI-driven features. Empower teams: Independently design and deliver training sessions and workshops on AI‑related topics.
Ihre Aufgaben Follow-up on market & industry trends, producing reliable, accurate reports for the sales organization as a tool to steer business and internal stakeholders Continuously monitor competitors, providing key information to set the sales and support strategy Process, review and lead all incoming customer requests and keep all databases updated Lead the preparation of documentation and agreements (Tenders, MoUs, LOIs, Sales and Service Contracts, Agent, Dealership and Finder Agreements, etc.)
We are looking for a Business Development Manager (m/f/d) For our division Graphic Innovations in Italy, Spain and Portugal Your responsibilities You promote the ORAFOL brand in the region Italy, Spain and Portugal You develop new business and support existing customers for our graphic solutions You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.
We are looking for a Business Development Manager (m/f/d) For our division Graphic Innovations in Italy, Spain and Portugal Your responsibilities You promote the ORAFOL brand in the region Italy, Spain and Portugal You develop new business and support existing customers for our graphic solutions You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.
JavaScript Python redis PostgreSQL What you will do Design and deploy innovative features for the Seller Center to enhance the online retail experience Collaborate with product managers, UI/UX designers, and fellow engineers to brainstorm and create effective solutions Utilize the SCAYLE platform to manage product and order information efficiently Enhance application performance through strategic SQL Query optimizations Engage in code reviews to uphold high standards of code quality and foster ongoing improvement Offer technical support, and troubleshooting issues to ensure consistent service for users Explore AI-supported features to streamline workflow processes Who you are Minimum of 5 years experience as a Fullstack Engineer Experience with Django 5.
Meierhofer AG sucht in eine/n Customer Support Engineer Klinische Anwendungen (m/w/d) (ID-Nummer: 13595491)
Operatives Treasury: Du aktualisierst laufend die kurzfristige Liquiditätsplanung und unterstützt bei der Cash Disposition.Reporting: Du bist für die Erstellung und Pflege von Cash Status und Performance Reports zuständig.Zahlungsverkehr: Du kümmerst Dich um die Prüfungsvorbereitung und unterstützt bei Freigaben.Banking Administration: Du verantwortest die Pflege des Banking Tools, die technischen Bankanbindungen (EBICS) und die Benutzer /Rechteverwaltung.Konten & Cash Pool: Du wirkst mit bei der Einrichtung/Schließung von Bankkonten, Cash Pool Administration und Intercompany Flows.Bankkontakt & FX Support: Du bist First Level Ansprechpartner für Banken und supportest bei Fremdwährungsthemen.Abschluss & Projekte: Du übernimmst Monats und Jahresabschlussaufgaben, buchhalterische Themen und arbeitest in Treasury-Projekten mit.Du besitzt ein abgeschlossenes betriebswirtschaftliches Studium (z.B.
Du arbeitest eng mit unserem Außendienst, Fachabteilungen und deren Geschäftsführung zusammen, um die Anforderungen an unser CRM-System und weiteren Applikationen im Detail zu verstehen und Optimierungspotentiale zu identifizieren.Du bist wesentlicher Bestandteil das CRM-System auf das nächste Level zu heben (inkl. Stammdatenpflege, Support, Automatisierungen & Dokumentation).Du konzeptionierst neue und innovative Features, um unser operatives Geschäft auf Systemseite ideal zu unterstützen.Du steuerst und koordinierst unsere externen Dienstleister in der technischen Entwicklung und stellst so die anforderungs-, zeit- und budgetgerechte Umsetzung sicher.Du verantwortest das Test- und Feedback-Management und arbeitest dazu eng mit anderen Abteilungen zusammen.Du entwickelst regelmäßig neue & verständliche Schulungskonzepte und setzt diese proaktiv in die Tat um.Du verfügst über ein abgeschlossenes Studium im Bereich Wirtschaftswissenschaften, Wirtschaftsinformatik, Data / Business Analytics oder vergleichbar.Du bist motiviert, neue Themen selbstständig zu lernen und Innovationen proaktiv anzustoßen.Du konntest idealerweise bereits Erfahrung mit CRM-Systemen (inkl.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man-days per year of a development application.
Regularly communicate with clients to understand their evolving requirements and ensure the data centre meets their needs. Collaborate with sales and business development teams to support client acquisition and retention efforts. Compliance and Risk Management: Ensure compliance with data centre industry standards, regulations, and security protocols.
Supporting the Head of ICS, you will ensure adherence to corporate compliance standards, foster a culture of integrity, and contribute to effective risk management practices. Your Role In this position, you will: • Support the implementation and regional rollout of global compliance and internal control strategies in close collaboration with the Head of ICS • Monitor and review internal control systems, identifying risks, gaps, and opportunities for improvement • Document, analyze, and report compliance activities, findings, and follow-up actions to relevant stakeholders • Provide guidance and hands-on support to regional teams on compliance policies and internal control requirements • Design and deliver training initiatives to increase awareness and understanding of internal controls and compliance topics • Contribute to regional risk assessments by identifying, prioritizing, and helping mitigate key risks • Collaborate with other regional managers to share best practices and ensure consistency across regions • Monitor regulatory developments at local level and assess their impact on internal control and compliance practices • Work closely with internal audit teams and contribute to broader internal initiatives as needed Your Profile Must-haves • Bachelor’s degree in Business Administration, Finance, Law, or a related field • Several years of professional experience (typically 5+ years) in internal controls, compliance, risk management, controlling, or a comparable function • Solid knowledge of internal control systems and compliance frameworks • Strong analytical skills with high attention to detail • Knowledge of SAP FICO and/or other ERP systems • Clear and confident communication skills, with the ability to engage effectively across different organizational levels • Fluency in English (written and spoken) • Willingness to travel internationally (approximately 40%) Nice-to-haves • Experience working in an international environment, ideally within a listed company • Experience with compliance, audit management, or data analytics tools • Additional language skills such as German or another European language What Makes You a Great Fit You bring a strong sense of integrity and accountability to everything you do and are motivated by delivering high-quality, reliable outcomes.
Neona Living GmbH sucht in eine/n Mitarbeiter/in Customer Support E-Commerce (m/w/d) (ID-Nummer: 12110577)
Attend ICB review meetings as per schedule. Clinic KPI’s for month end and ICB reporting. Support the PSM and HOD’s with Q-Pulse document control and support all HOD’s in auditing throughout the clinic as a trained auditor. Live Legal Parenthood Audit, including checking paper consents for donor treatment received from satellites.
Bison Deutschland GmbH sucht in Kaiserslautern eine/n ERP-Customer Supporter (m/w/d) / 2nd-Level (ID-Nummer: 13762475)
Bürklin GmbH & Co. KG sucht in eine/n Specialist Customer Service & Technical Support (m/w/d) (ID-Nummer: 13732680)
About us Your Contribution Service & Support Manage incidents and changes via ITIL processes (ServiceNow).Provide 2nd-level support for key users and application users.Deploy bug fixes, configuration changes, and minor enhancements.Support rollout activities at new factories.Gather requirements and user feedback for consulting team.
PROLOGA GmbH sucht in Home-Office, bundesweit eine/n Head of Customer Support (m/w/d) - remote (ID-Nummer: 12934651)
KG sucht in eine/n Prozessmanager (m/w/d) Unternehmensprozesse – Qualitätsmanagement / Customer Support (ID-Nummer: 13684078)
Enge Zusammenarbeit mit dem Head of Sales UK&I in den Bereichen Pricing, Promotions, Konditionen und bei strategischen Initiativen zur Geschäftsentwicklung. Cross-funktionale Zusammenarbeit mit Customer Support, Logistik, Entwicklung und Marketing, um erstklassige Lösungen für alle Kunden sicherzustellen. Kontinuierliche Beobachtung von Markttrends und Wettbewerbsaktivitäten und Ableitung umsetzbarer Verkaufschancen aus den gewonnenen Erkenntnissen.
We are looking for a Business Development Manager (m/f/d) For our division Graphic Innovations in United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia Your responsibilities You promote the ORAFOL brand in the region United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia You develop new business and support existing customers for our graphic solutions You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.
We are looking for a Business Development Manager (m/f/d) For our division Graphic Innovations in United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia Your responsibilities You promote the ORAFOL brand in the region United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia You develop new business and support existing customers for our graphic solutions You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.
FotoFinder Systems GmbH sucht in Bad Birnbach, bundesweit eine/n Customer Support Agent (1st Level) (m/w/d) (ID-Nummer: 13715094)