Lead and further develop an international commodity team while promoting global best‑practice approaches. Build and maintain a global sourcing pipeline and support standardization and synergy projects within the FORVIA transformation. Prepare and manage the annual commodity plan, including relevant contracts and RF-X activities.
Auf einen Blick Ausgeschrieben seit: 10.03.2026 Branche: Cloud, Infrastruktur & IT-Betrieb Tätigkeitsbereich: 1-Level Support Einsatzort: Köln Bewerbung: Ohne Anschreiben Referenz-Nr.: 70781A45089
Auf einen Blick Ausgeschrieben seit: 10.03.2026 Branche: Cloud, Infrastruktur & IT-Betrieb Tätigkeitsbereich: 1-Level Support Einsatzort: Köln Bewerbung: Ohne Anschreiben Referenz-Nr.: 70781A45090
Das blüht Dir bei uns – Deine Ausbildungsinhalte als Ausbildung zum Fachinformatiker für Systemintegration (m/w/d): Entwicklung, Erstellung und Betreuung von Informations- und Kommunikationslösungen Vernetzung von Hardware- und Softwarekomponenten zu einem ganzheitlichen IT-Service Umsetzung, Integration und Prüfung von Maßnahmen zur IT-Sicherheit und zum Datenschutz Installation, Konfiguration und Auswahl von Netzwerkschnittstellen und -komponenten Inbetriebnahme von Speicher-, Backup- und Serverlösungen Unternehmensinterne fachliche Beratung und Support Der Nährboden Deiner Arbeit – das bieten wir: Eine 2. Familie: Bei Dehner halten wir zusammen, vertrauen, helfen und wertschätzen einander.
Auf einen Blick Ausgeschrieben seit: 17.03.2026 Branche: Cloud, Infrastruktur & IT-Betrieb Tätigkeitsbereich: 1-Level Support Einsatzort: Köln Bewerbung: Ohne Anschreiben Referenz-Nr.: 70781A45090
The Space Planner is to ensure all sites are optimized and per Client workplace standards. What this job involves At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocationsSite level blocking, stacking, adjacency planningDevelop migration plans and sequencing of group-level and individual movesManage and maintain CAFM / IWMS data to ensure accuracy of reportingFacilitate and/or resolves planning issues identified in the customer planning meetings with MAC teamCompilation of a tactical view (e.g. 24 months) of the specific campus to support the business needsIntegration of the tactical plan into the strategic forecast of business space requirementsSupport the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (‘to / from’) floor plans / stack plans, summarised data, spend approval documents, etc.Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions;Performs data accuracy auditsCollaborate on site-specific Planning Strategies with Senior Site Leadership and the Area Occupancy PlannersService Request Response & Reporting: Support the implementation of MAC & additional space service requests.
Ihre Vorteile: Sie arbeiten bei einem weltweit agierenden Unternehmen in der Medizintechnik mit professionellen und teamfähigen KollegenSehr gute Verdienstmöglichkeiten, komfortabel ausgestatteter PKW zur privaten Nutzung, sowie Home-Office Tage, an denen Sie bequem von zu Hause aus arbeiten könnenVielfältige Entwicklungsmöglichkeiten innerhalb des Konzerns Ihre Aufgaben: Verkauf des bestehenden Produktportfolios an Bestandskunden sowie NeukundenakquiseVertretung des regionalen Vertriebsleiters OP- sowie Pre- und Postoperative Begleitung der Patienten bei wichtigen Kunden Marktanalyse, Umsatzplanung sowie Klinische Betreuung und Beratung in den Kliniken Enge Zusammenarbeit mit Marketing und Clinic Support sowie Teilnahme an nationale bzw. internationalen Messen und Kongressen Ihr Anforderungs-Profil: Erfahrungen im Vertriebsaußendienst von Medizinprodukten Idealerweise Erfahrungen innerhalb der Kardiologie Idealerweise erfolgreich abgeschlossenes Studium in der Medizintechnik sowie gute Englischkenntnisse in Wort und Schrift Gute Kenntnisse in den gängigen MS-Office-Programmen und Reisebereitschaft, da es sich um eine Außendienstposition handelt Sollte diese Position nicht der „Weg an die Spitze“ für Sie sein, kennen Sie bestimmt weitere Fachkräfte aus Ihrem Umfeld für die eine solche Herausforderung interessant ist.
You lead an international technical team and coordinate deployment, support and continuous improvement activities. Your role is essential for enabling reliable data flow, operational readiness and a smooth transition into service operations.
You lead an international technical team and coordinate deployment, support and continuous improvement activities. Your role is essential for enabling reliable data flow, operational readiness and a smooth transition into service operations.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Support in developing the overall project schedule Responsible for the cost Calculation (Hardware and Engineering) including identification of risks Accountable and responsible for the Preparation of the necessary bidding documents as given in the RACI-matrix depending on the bid category Execute order entry calculation with SubPM Continuous risk and opportunity management with SubPM Responsible for the Contract and Claim management with SubPM Resource management together with SubPM and Team leads quality management: support quality releases and ensure adequate NCR-management Time scheduling for C&P Hardware incorporated with the C&P schedule Costs controlling (MIKA) and progress tracking with the Sub-PM Planning, controlling and management of the execution of C&P HW Requirement Engineering Implementation of C&P concepts Coordination of interfaces with other ENEC-Teams Change- and Claim- management Organize procurement of deliveries and engineering packages Customer clarification Support Installation and commissioning Performing Acceptance tests with suppliers and customers Drive and Manage Document handling from spec-Phase to as-built Required Skills (Technical Competency) Bachelor’s Degree in Electrical Engineering Fluency in English, both in writing and speaking, is necessary.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
Within this setup, the Middle East and Africa team is a dynamic international group of 10 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
This role coordinates with the internal Marketing, Communications, Creative, E-com and PR teams as well as agency partners to support their respective missions, ensuring consistency in voice and cultivating influential social media presence. As Social Media Specialist, the person will join the digital marketing team to support the Digital Marketing Manager for the execution of outstanding social media strategies for Salewa.
This role coordinates with the internal Marketing, Communications, Creative, E-com and PR teams as well as agency partners to support their respective missions, ensuring consistency in voice and cultivating influential social media presence. As Social Media Specialist, the person will join the digital marketing team to support the Digital Marketing Manager for the execution of outstanding social media strategies for Salewa.
Reporting to the Regional FCL Trade Management Manager, Oceania Trade, this role is responsible for:- OVERALL ROLE PURPOSE Assist in:- (Trade) Rate & surcharge negotiation with carriers for port-port rates and nominated accounts (Trade) Responding to tenders to clinch contracts from local, regional & global customers (Trade) Developing and maintaining relations with ocean freight carriers (Trade) Providing country guidance and support (GSC) Ensuring carrier contracts are updated correctly and timely into ocean freight buying system (GSC) Representing Asia Pacific countries in global meetings, consolidate feedback and suggestion to global team (GSC) Collaborating with GSC team to uphold the effect and efficiency of the performance in various tasks ACCOUNTABILITIES External - Customers - New and Existing Responsible for responding to tenders and RFQs to clinch contracts from regional and global customers Internal - Customers Trade Related Responsibilities Support and assist Regional FCL Trade Management Manager Oceania relater issues, e.g.
Ihre Chancen: Abwechslungsreiche Tätigkeit in leitender Position bei einem weltweit agierenden Unternehmen in der MedizintechnikSehr gute Verdienstmöglichkeiten sowie Home-Office Tage, an denen Sie bequem von zuhause aus arbeiten könnenUnbefristetes ArbeitsverhältnisVerantwortungsvolle Tätigkeit mit vielfältigen Entwicklungsmöglichkeiten Ihre Aufgaben: Führung und Weiterentwicklung des Inside Sales Specialist TeamsSteuerung und Optimierung der Abläufe für Angebote, Verträge, Aufträge, Rücksendungen und ServiceprozessePflege von Kundenvereinbarungen, Serviceverträgen und relevanten DatenbankenErstellung von Berichten, Auswertungen und Unterstützung bei Vertrags- und ServiceprojektenVerantwortung für das Lifecycle-Management von Produkten und Serviceverträgen sowie Optimierung interner Workflows und SystemeSchnittstelle zwischen Kunden, Vertrieb und internen AbteilungenSicherstellung von Qualität, Compliance und regulatorischen Anforderungen Ihr Anforderungs-Profil: Abgeschlossene kaufmännische Ausbildung, Studium oder vergleichbare QualifikationMehrjährige Erfahrung im Sales Support, Customer Service oder Vertriebsinnendienst, idealerweise mit TeamverantwortungFührungserfahrung und Freude an der Weiterentwicklung von MitarbeitendenOrganisationstalent, sorgfältige Arbeitsweise und hohe ServiceorientierungSicherer Umgang mit MS Office und gängigen ERP-/CRM-Systemen (z.B.
Explore what’s next: Research emerging technologies and market innovations to support the development of advanced AI workflows and systems. Share your expertise: Plan and deliver Data Science & AI workshops that inspire teams and accelerate adoption.
Identify, promote, and develop innovation in pharmaceutical product development. Provide drug development expertise to support strategic business activities and investment opportunities. Assist in the development of programs to maximize the organization's growth and profitability.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Your assignments Leading multidisciplinary and multicultural project teamsManagement of several urban water projectsResponsibility for studies, design, tender documents and construction supervision for different investment measures in the field of water, wastewater and solid waste (2 out of 3 fields)Liaison and communication with Clients and Donor AgenciesManagement of technical deliverables and reportingPredict resources needed to reach objectives and manage resources in an effective and efficient mannerPrepare and track project budgets based on scope of work and resource requirementsTrack, follow up and report on invoicingDevelop and manage a detailed project schedule and work plan for a portfolio of projectsProvide project updates on a consistent basis to management and external stakeholders about strategy, adjustments, and progressPrepare and manage contracts with subcontractors and suppliersUtilize industry best practices, techniques, and standardsMeasure project performance to identify areas for improvementManage preparation of PQsManage and write technical and financial proposals, bring proposals through the approval process Your profile University degree (M.Sc.) in civil engineering, mechanical engineering, process or environmental engineering or other suitable qualificationPreferably 15 years of professional experience in international consulting / engineering in the field of urban water managementSeveral years of experience in project management, project control (backstopping) and in dealing with international donor organizations and development banksConfirmed successful acquisition of consulting projectsVery good leadership, team development and communication skillsVisionary thinking skills and the ability to support and shape a developing department and teamBe actively involved in professional activities, conferences, committees in the industryWillingness to travel extensivelyVery good knowledge of the English language, spoken and written and preferably in an additional business language (French, Spanish, etc.)Proficiency with Project Management software preferredStrong interpersonal and technical writing skillsPreferably additional qualifications in project management (PMI or similar) We offer Permanent positionFlexible working environment (mobile office/office hours)Friendly and collaborative spirit in multidisciplinary teamsHigh degree of personal responsibilityFinancial benefits (e.g. participation in corporate success)Challenging projects, where you can develop both professionally and personallyMultiple internal and external training opportunitiesCanteen nearby (meal allowance)Office amenities (e.g. company sports, free water, coffee and tea) Please send your application to Christina Müller.
Projektumsetzung und Implementierung: Du planst und implementierst Oracle Exadata Infrastrukturen On-Premises sowie in hybriden Umgebungen mit Oracle Cloud Infrastructure.Oracle Exadata: Du installierst, konfigurierst und administrierst Oracle Datenbanken auf Exadata-Systemen in Standalone- und Cluster-Architekturen.Hochverfügbarkeit und Migration: Du setzt HA-Lösungen mit Oracle RAC und Data Guard um und begleitest komplexe Migrations- und Konsolidierungsprojekte.Performance und Tuning: Du führst detaillierte Performance-Analysen auf Exadata-Plattformen durch und optimierst Datenbanken, SQL-Statements und PL/SQL gezielt.Backup und Recovery: Du implementierst Backup- und Recovery-Strategien mit RMAN und entwickelst tragfähige Betriebskonzepte für produktive Umgebungen.Betrieb und Rufbereitschaft: Du unterstützt im 2nd- und 3rd-Level-Support, analysierst technische Störungen strukturiert und übernimmst Rufbereitschaften in einem klar geregelten Rotationsmodell. Das bringst du mit Oracle Exadata Erfahrung: Du verfügst über mehrjährige Berufserfahrung im Oracle-Umfeld mit klarer Projekterfahrung auf Oracle Exadata Systemen.Oracle Technologien: Du bringst fundierte Kenntnisse in Oracle RAC, Data Guard, RMAN und Enterprise Manager Cloud Control mit.Datenbank Administration: Du hast umfassende Erfahrung in Installation, Konfiguration und Betrieb von Oracle Datenbanken in produktiven Umgebungen.Cloud und Linux: Du hast praktische Erfahrung mit Oracle Cloud Infrastructure sowie sehr gute Kenntnisse in Linux, idealerweise auch in Unix oder Windows.SQL und Scripting: Du verfügst über gute Kenntnisse in SQL, PL/SQL und Shell-Scripting.Betrieb und Kommunikation: Du arbeitest sicher im SLA- und ITIL-orientierten Umfeld, bist bereit zur Teilnahme an einer geregelten Rufbereitschaft, kommunizierst sehr gut auf Deutsch und projektsicher auf Englisch und überzeugst durch ein professionelles Auftreten.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
Responsibilities: Development, monitoring and improvement of engineering quality processes, methods, procedures and relevant quality KPICoordination, reviewing for consistency and assist in writing of all additional processes, procedures and standards owned by the Design Organisation; particular contribution to definition of engineering standardsDevelopment and monitoring of quality criteria of engineering deliverables, design documents, checklists and similarCreation of interface documents required for control of engineering services suppliers (DOID, DO-DO agreements)Planning and execution of internal and external audits to ensure compliance to the DOH and its Design Management System (Process Audits, Product Audits, engineering services suppliers audits)Contribution, planning and support to audits performed by entities independent/external to the Design Organisation (EASA, LBA, HISM)Support of root cause analysis for internal and external engineering quality issuesActive participation in continuous improvement processes and lessons learnedCreation and coordination of Supplier Quality Control Plans, including management of alternativesSupport Supply Chain Quality with audits of manufacturing suppliersContribution to Aircraft Program Milestones Development GatesSupport of risk management activitiesPlanning and execution of training sessions on quality tools, practices and proceduresSupport to engineering trainings Requirements: Good understanding of quality principlesGood understanding of engineering quality aspects of an aircraft OEMPreferably Engineering degree (BA Eng/Sc) in aeronautics / aviation or mechanical or quality degree> 3 year of professional expertise in aircraft industry or in relevant adjacent fieldBasic knowledge of airframe certification requirements, design criteria, materials, methods and toolsNew aircraft development experience would be a plusAbility to prioritise, manage and execute multiple simultaneous tasks What we offer: Future prospects in an innovative, growing, and agile companyAn exciting work environment with diverse career opportunitiesA tariff/above-tariff salaryFlexible working hours and the option for remote work30 vacation days per year and special leave for special occasions upon employment at Xtended EngineeringBonus programs for referrals and employee recruitmentTeam events Xtended Engineering GmbH bringt qualifizierte Ingenieure mit Unternehmen aus der Industrie und Wirtschaft zusammen.
We provide a collaborative, inclusive, and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs. The Supply Chain Intern will support the Supply Chain group in key planning, data, and procurement‑related activities, including but not limited to supply planning analysis, material availability, data management, inventory evaluation, purchase order support, and cross‑functional communication.
This implies: Leadership of all sales related activities Ownership of current customers and acquisition of new customers Full responsibility of budget and listings Direct reporting to the leadership team Data analysis and identification of opportunities in the market Implementing the marketing strategy in cooperation with marketing You will receive support from the central organization and will collaborate closely with colleagues in Marketing, Sales, Supply Chain, Finance etc. You are offered an exciting role with a high degree of independence and freedom to operate corresponding to the accountability in the role.
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
KYB Europe GmbH sucht in eine/n Technical Support & Sales Specialist - Automotive Aftermarket (ID-Nummer: 13741926)
Bei uns wirst du nicht "alleine" gelassen: wir möchten, dass du den optimalen Support für deine Arbeit erfährstEiner lockeren, fröhlichen Arbeitsatmosphäre. Wir sind nicht nur alle per Du – wir meinen das mit der offenen Kommunikation ganz ehrlich
We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner.
DHL IT Services – AboutUs IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: ·Supports over 260,000 DPDHL e-mail users; ·Runs more than 7700 servers; ·Supports more than 2000 global services and applications; ·Processes 9 million shipment information messages per day; ·200000 man-days per year of a development application.
Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out.
Manage external civil design partners and handle internal design tasks. Support project execution with deep civil/structural engineering knowledge. Contribute to developing and improving internal processes and ways of working.
You will collect and analyse customer feedback and drive the continuous improvement of our support processes. You will identify additional needs and support our customers in selecting suitable digital services for long-term customer loyalty.
Handle matters related to additional corporate taxes and ensure compliance with local regulations. Provide ad hoc financial analyses to support decision-making and business needs. Drive continuous improvement by identifying opportunities to optimize processes, structures, controls, and reporting — with a strong focus on automation and digitalization.
This position is responsible for managing the reception area and providing administrative support to the Workplace Management team. The Facilities Assistant/Receptionist will handle a variety of tasks related to workplace operations to ensure a smooth and productive work environment.
Design assessment and validation of power stacks of external suppliers main converters. Support to the nacelle factory, suppliers, global sourcing, SQA and service. Investigation of the latest developments on power electronics for future power stack designs.
Reparaturzeichnungen hinsichtlich Statik / Festigkeit, Mitarbeit beim Erstellen von Reparaturanweisungen Erstellen von Lastannahmen und Lastanalysen für Einzel- und Gesamtstrukturen Festlegung von Berechnungsmethoden und Programmieren von Berechnungsroutinen Betreuung von Kundenanfragen hinsichtlich Reperaturen und Modifikationen in Zusammenarbeit mit dem Customer Support Betreuung und Überprüfung der für Zuarbeit beauftragten Unternehmen in Bezug auf die erstellten Statik-, Dynamik- und Vibrations-Festigkeitsnachweise Entwicklung mit dem Ziel der Wahrnehmung der Funktion des Musterprüfingenieurs (m/w/d) sowie Erstellung und Prüfung von Unterlagen für den Zulassungsprozess (Compliance Documentation) Wahrnehmen aller Aufgaben für Continued Airworthiness für das Fachgebiet Statik / Festigkeit Ihr Profil Abgeschlossenes Studium auf dem Gebiet Leichtbau, Luft- und Raumfahrt, Flugzeugbau, Strukturmechanik oder eine vergleichbare Qualifikation Mindestens 4 Jahre Berufserfahrung auf dem Gebiet der Statik, Festigkeit mit In-Service Engineering / Fertigungsbetreuung im Flugzeugbau Fundierte Kenntnisse in den Bereichen Technischer Mechanik, Berechnungsmethoden nach Handbüchern (HSB etc.) und mit Berechnungstools (z.B.
Design assessment and validation of power stacks of external suppliers main converters. Support to the nacelle factory, suppliers, global sourcing, SQA and service. Investigation of the latest developments on power electronics for future power stack designs.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man-days per year of a development application.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man-days per year of a development application.
DHL IT Services – About Us IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man-days per year of a development application.
What you will do: Lead strategic and operational projects across multiple systems and teams in the supply area Analyze and challenge business requirements to minimize technical complexity while meeting business needs Collaborate closely with partner integration units and application teams to implement scalable technical solutions Steer E2E testing together with the partner and internal application teams with a high motivation to get yourself involved wherever needed / possible Ensure on-time delivery by tracking milestones and aligning across teams Support the operational business by issue resolution process by analyzing, prioritizing, investigating and tracking the bugs related to new integrations Lots of space for your own ideas and creations, flat hierarchies and very short decision-making process Who you are: Completed studies in business informatics or a comparable course of study 2-5 years of hands-on experience in project management / business analysis within a tech organization Proven experience in managing stakeholders from both technical and business backgrounds Analytical, logical, and structured approach to problem-solving Strong technical curiosity and a solid understanding of how systems and architectures work (including knowledge of databases, data flows, logs, payloads, and SQL) Good communication skills (especially English) Solution-oriented and out-of-the-box problem solving Analytical, logical and efficient way of thinking Proactive attitude, willingness to take responsibility Fast understanding of complex tasks with many variables and high complexity Nice to have: experienced in designing process flows experience in eCommerce experienced with middlewares Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg on a weekly basis.
Qualität, Richtlinien & Erreichbarkeit Entwicklung und Pflege verbindlicher Standards für die Antwortqualität (E-Mail, Telefon, Schriftverkehr) Weiterentwicklung von Leitfäden und Textbausteinen für den professionellen Umgang mit Anfragen und Beschwerden Konzeption und Durchführung von Trainings zur Sicherstellung einer einheitlichen Kommunikationsqualität Sicherstellung und kontinuierliche Optimierung der telefonischen Erreichbarkeit über die zentrale Rufnummer Definition, Monitoring und Analyse relevanter KPIs inklusive Ableitung konkreter Verbesserungsmaßnahmen Second-Level-Support Bearbeitung komplexer oder eskalierter Fälle über alle Kontaktkanäle Fachliche Beratung des operativen Teams bei anspruchsvollen Anliegen Schnittstelle zu internen Fachbereichen bei bereichsübergreifenden Fragestellungen Einführung & Betreuung KI-gestützter Tools Analyse bestehender Prozesse und Identifikation von Automatisierungspotenzialen Auswahl, schrittweise Einführung und kontinuierliche Weiterentwicklung geeigneter KI-Lösungen (z.
Mitarbeiter Remote Service / Tech Support (m/w/d) MIWE service Mitarbeiter Remote Service / Tech Support (m/w/d) MIWE service Optimaler Service am Kunden ist der Grundstein für eine lange und zufriedene Geschäftsbeziehung.
Wir übernehmen den Verwaltungsaufwand: Finanzbuchhaltung sowie Lohn- und Gehaltsabrechnung für dein internes und externes Personal übernimmt BS PartnerServices für dich. Support, wann immer du ihn brauchst: Unser Team beantwortet dir alle Fragen und coacht dich in sämtlichen Fachbereichen der Personaldienstleistung – du bist nie auf dich allein gestellt.
Wir übernehmen den Verwaltungsaufwand: Finanzbuchhaltung sowie Lohn- und Gehaltsabrechnung für dein internes und externes Personal übernimmt BS PartnerServices für dich. Support, wann immer du ihn brauchst: Unser Team beantwortet dir alle Fragen und coacht dich in sämtlichen Fachbereichen der Personaldienstleistung – du bist nie auf dich allein gestellt.