Ihr Fachbereich Der Fachbereich Vertriebssteuerung Post gehört zum Unternehmensbereich Post & Paket Deutschland. Die Abteilung ist verantwortlich für die Steuerung und den Support der Geschäftsbereiche Vertriebsmanagement und Geschäftskunden-vertrieb Post. Sie steuern diese potenzial- und zukunftsorientiert und managen Entwicklungs- sowie Initialisierungsprojekte.
Want to become part of us? #shapeandcreate Als Professional Sales Support and Administration (m/w/d) bist du maßgeblich für die optimale Warenversorgung und Performance unserer Stores verantwortlich. Du agierst als wichtige Schnittstelle zwischen Management, SCM und den Stores.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Mein Arbeitgeber Mein Mandant ist ein führender europäischer Anbieter für IoT- und M2M-Konnektivität Aktive Gewinnung neuer B2B-Kunden im Bereich IoT, Industrie 4.0, Energie, Logistik, Sicherheitstechnik & MaschinenbauVertrieb von M2M-/IoT-SIM-Karten, Industrie-Routern und IP-DienstenBeratung zu IoT-Konnektivität, MobilfunktechnologienErarbeitung kundenspezifischer VernetzungskonzeptePräsentation der IoT-PlattformBetreuung bestehender Key Accounts und Ausbau langfristiger PartnerschaftenZusammenarbeit mit Technik & Support für technische Klärungen und erfolgreiche ProjektumsetzungTeilnahme an Messen und Fachveranstaltungen Erfahrung im B2B-Vertrieb technischer Produkte, IT-/Telekommunikationslösungen oder IoT-HardwareGute Kenntnisse in Mobilfunktechnologien (4G/5G) oder erste Erfahrung im Bereich M2M/IoTStark ausgeprägtes technisches Verständnis (Netzwerke, IP, Router, Konnektivität)Fähigkeit, komplexe technische Lösungen einfach und verständlich zu erklärenHohe Eigenmotivation, strukturierte Arbeitsweise und Hunter-MentalitätKommunikationsstärke und professionelles Auftreten gegenüber EntscheidernReisebereitschaft innerhalb der Vertriebsregion Attraktives Vergütungspaket inkl. leistungsbezogener BoniFirmenwagen zur privaten NutzungModerne Hardware & Homeoffice-SetupEin innovatives Umfeld mit eigener IoT-Kernnetz-Infrastruktur für technologisch führende LösungenMitarbeit in einem wachstumsstarken Markt (IoT, Industrie 4.0)Individuelle Weiterbildungsmöglichkeiten im technischen Vertrieb und IoT-Umfeld24/7-Expertenunterstützung durch unsere internationalen IoT-TeamsFlache Hierarchien und kurze Entscheidungswege Gehaltsinformationen Das Jahreszielgehalt liegt je nach Erfahrung bei bis zu 100.000 Euro All-In Ihr Kontakt Ansprechpartner Sinan Dreimann Referenznummer 863443/1 Kontakt aufnehmen E-Mail: sinan.dreimann@hays.de Anstellungsart Festanstellung durch unseren Kunden
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively support strategic partner and customer meetings in the region. You support the Sales Managers in complex proposal, contract, and pricing negotiations.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Open for change and feedback is what defines our culture. We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
CREALOGIX (Deutschland) GmbH sucht in eine/n Sales Operations & Support Specialist (m/w/d) im Bereich Digital Banking (ID-Nummer: 13720738)
Your Tasks Sales Strategy: develop and execute the country sales strategy aligned with regional and globals goals, identify new business opportunities, customers and market segments, analyze market trends and customer activity Manage local Sales and Service Business: build up strong relationships to customers, manage contract negotiations, manage service business and ensure high service quality in the country, promotion of new KHS machines and service products, assist with order clarifications and support project management Establish a sustainable representative office: Administrative Day to Day management of the local branch office / representation in the country, establish necessary team structures and recruiting of staff, provide leadership and guidance to local team, ensure compliance with local laws and regulations, build up necessary country procedures/policies and ensure their compliance to global group procedures and requirements.
Your Tasks Sales Strategy: develop and execute the country sales strategy aligned with regional and globals goals, identify new business opportunities, customers and market segments, analyze market trends and customer activity Manage local Sales and Service Business: build up strong relationships to customers, manage contract negotiations, manage service business and ensure high service quality in the country, promotion of new KHS machines and service products, assist with order clarifications and support project management Establish a sustainable representative office: Administrative Day to Day management of the local branch office / representation in the country, establish necessary team structures and recruiting of staff, provide leadership and guidance to local team, ensure compliance with local laws and regulations, build up necessary country procedures/policies and ensure their compliance to global group procedures and requirements.
Translate complex regulatory requirements into customer-specific solutions and proposals. Support clients in understanding CSMS requirements and their impact on organizational processes. Die Ansprechpartner für dieses Stellenangebot HRB-DE-Rietheim E-Mail: Recruiting-DE@marquardt.com
Willis Towers Watson GmbH sucht in Frankfurt eine/n Sales Operations und Key Account Management Support (m/w/d) (ID-Nummer: 13685040)
Ströer Deutsche Städte Medien GmbH sucht in eine/n Mitarbeiter Vertriebsinnendienst / Online-Marketing Sales-Support (m/w/d) (ID-Nummer: 13693097)
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Culligan Deutschland GmbH sucht in eine/n Consultant Lead Processing (m/w/d) Kundenbetreuung & Sales Support (ID-Nummer: 13677962)
Teamleiter Sales Support & Customer Service (m/w/d) - Medizintechnik in Frankfurt am Main Sie arbeiten als Teamleiter Sales Support & Customer Service (m/w/d) für ein renommiertes, international stark wachsendes Unternehmen aus der Medizintechnik, welches zu den Global Playern in der Branche zählt.
Sales Support & Customer Service Specialist (m/w/d) - Medizintechnik in Frankfurt am Main Sie arbeiten als Sales Support & Customer Service Specialist (m/w/d) für ein renommiertes, international stark wachsendes Unternehmen aus der Medizintechnik, welches zu den Global Playern in der Branche zählt.
Ihre Chancen: Abwechslungsreiche Tätigkeit mit professionellen und teamfähigen KollegenSehr gute Verdienstmöglichkeiten, Dienstwagen zur privaten Nutzung sowie Home-Office Tage, an denen Sie bequem von zu Hause arbeiten könnenUnbefristetes ArbeitsverhältnisVielfältige Entwicklungsmöglichkeiten Ihre Aufgaben: Eigenständige Vertriebsplanung, inklusive Neukundenakquise und Betreuung von BestandskundenOrganisation und operative Begleitung von klinischen Eingriffen vor OrtUmsatzverantwortung für das zu betreuende Gebiet, inklusive Marktanalyse und UmsatzplanungAufbau und Pflege von langfristigen Kundenbeziehungen sowie Austausch mit MeinungsführernSchulung und Einweisung von klinischem PersonalTeilnahme an nationalen und internationalen Messen und Kongressen Ihr Profil: Erfahrungen im Vertriebsaußendienst und OP-Support von Medizinprodukten (mit Schwerpunkt Kardiologie)Idealerweise erfolgreich abgeschlossenes Studium in der MedizintechnikAusgezeichnete Kommunikationsfähigkeiten und gute Englischsprachkenntnisse Hohe Reisebereitschaft und Flexibilität, da Sie im Außendienst tätig sind Sollte diese Position nicht der „Weg an die Spitze“ für Sie sein, kennen Sie bestimmt weitere Fachkräfte aus Ihrem Umfeld, für die eine solche Herausforderung interessant ist.
Ihre Chancen: Abwechslungsreiche Tätigkeit mit professionellen und teamfähigen KollegenSehr gute Verdienstmöglichkeiten, Dienstwagen zur privaten Nutzung sowie Home-Office Tage, an denen Sie bequem von zu Hause arbeiten könnenUnbefristetes ArbeitsverhältnisVielfältige Entwicklungsmöglichkeiten Ihre Aufgaben: Eigenständige Vertriebsplanung, inklusive Neukundenakquise und Betreuung von Bestandskunden Organisation und operative Begleitung von klinischen Eingriffen vor OrtUmsatzverantwortung für das zu betreuende Gebiet, inklusive Marktanalyse und UmsatzplanungAufbau und Pflege von langfristigen Kundenbeziehungen sowie Austausch mit MeinungsführernSchulung und Einweisung von klinischem PersonalTeilnahme an nationalen und internationalen Messen und Kongressen Ihr Profil: Erfahrungen im Vertriebsaußendienst und OP-Support von Medizinprodukten (mit Schwerpunkt Kardiologie)Idealerweise erfolgreich abgeschlossenes Studium in der MedizintechnikAusgezeichnete Kommunikationsfähigkeiten und gute Englischsprachkenntnisse Hohe Reisebereitschaft und Flexibilität, da Sie im Außendienst tätig sind Sollte diese Position nicht der „Weg an die Spitze“ für Sie sein, kennen Sie bestimmt weitere Fachkräfte aus Ihrem Umfeld, für die eine solche Herausforderung interessant ist.
Proactive acquisition of new customers in south and north ChinaRepresenting our fast growing company at fairs and eventsIndependent recognition of market and customer potentials through own analysis of the customer, market and competition structureBuilding relationships with your existing customer base and maintaining them throughout their life cycleTechnical support for customersUniversity degree in electronic engineering or businessAt least 3-years experience in sales (ideally from the electronics industry) with proven track recordsExcellent communication and presentation skills, high analytical competenceWillingness to travel Build strong, long-lasting customer relationships by partnering with them and understanding their needsFluent in English Working for a German company in an international environmentDistribution of high quality products from the high tech industryHigh level of responsibility and very good personal development opportunitiesRMB 25,000-40,000 /month consisting of a fixed and variable portionYou base in our office in Shenzhen. you will travel frequently to your customers in South and North China.
Als mittelständisches Familienunternehmen achten wir dabei sehr auf gegenseitige Wertschätzung und ein produktives, vertrauensvolles Arbeitsklima. We are looking for you to support our znt team.Completed training as a paralegal, office management assistant with optional qualification in administration and law or a comparable qualification with a legal backgroundFirst professional experience in a legal-administrative or organizational environmentGood understanding of contractual, administrative and organizational processesTeam player with a careful, structured and independent way of workingProficient in MS Office (especially Word and Excel); knowledge of Navision or CRM systems is an advantageVery good written and spoken German; good knowledge of English preferredAs a service-oriented company, creativity and engagement of the employees are particularly important.
About us Your Contribution Achieve planned KPIs (sales, new opportunities) via sufficient order incomeElaborate Sales plans, forecasting and performance reportsPlan, direct and coordinate customer strategies and activitiesManage Key Accounts (local OEMs)Setup and execute regular customer visitation schedules and visits in CRMGenerate inquiries from customers and related quotations with support of Customer Service and other internal entitiesAuthorize quotations and pricing; perform reviews, negotiations, and contracting with customersHandle customer complaints with the support of Inside Sales and Quality departmentAssist A/R with overdue managementDocument customer knowledge in CRMFoster new growth opportunities with new customers, products, applications and projectsDrive competitive intelligence and reports to Market Intelligence teamEstablish sound market and application knowledgeContinously improve the overall customer satisfaction along the customer journeyEnsure teamwork and alignment of goals and objectives Follow Company policies and protocols, while adhering to all safety guidelines Follow Company Code of Conduct, Core Values and applicable laws and regulationsParticipate in trade shows, exhibitions and conferences, when applicable Attend both internal and external trainings Your Profile Masters Degree in Engineering, Science or Business Administration, required Minimum 5 years in Key Account Management, required Technical Sales/Marketing or Product Management of high engineesring content materials and components in an industrial Business-to-Business (B2B) environment, strongly preferredExperience in the semiconductor industry and/or quartz glass material sales, strongly desired Ability to read, write and speak English; strong oral and written communication skillsProficiency in MS Office knowledgeAbility to work in a dynamic and fast growing industryGrowth and results driven mindsetPersonable with excellent people management and teamwork skillsAbility to work in a global, matrix organization Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
Du unterstützt als Spezialist in deinem Aufgabengebiet deine Kolleginnen und Kollegen quer durch das gesamte Unternehmen. Dafür bekommst aber auch du jederzeit den Support, den du fachlich und persönlich benötigst. Hilfsbereitschaft zählt bei uns. Im Team blühst du auf. Gemeinsam mit deinen Kolleginnen und Kollegen holst du das Beste aus unseren Projekten und treibst uns durch deine inspirierende Art immer wieder zu Höchstleistungen.
Du unterstützt als Spezialist in deinem Aufgabengebiet deine Kolleginnen und Kollegen quer durch das gesamte Unternehmen. Dafür bekommst aber auch du jederzeit den Support, den du fachlich und persönlich benötigst. Hilfsbereitschaft zählt bei uns. Im Team blühst du auf. Gemeinsam mit deinen Kolleginnen und Kollegen holst du das Beste aus unseren Projekten und treibst uns durch deine inspirierende Art immer wieder zu Höchstleistungen.
Du unterstützt als Spezialist in deinem Aufgabengebiet deine Kolleginnen und Kollegen quer durch das gesamte Unternehmen. Dafür bekommst aber auch du jederzeit den Support, den du fachlich und persönlich benötigst. Hilfsbereitschaft zählt bei uns. Im Team blühst du auf. Gemeinsam mit deinen Kolleginnen und Kollegen holst du das Beste aus unseren Projekten und treibst uns durch deine inspirierende Art immer wieder zu Höchstleistungen.
Du unterstützt als Spezialist in deinem Aufgabengebiet deine Kolleginnen und Kollegen quer durch das gesamte Unternehmen. Dafür bekommst aber auch du jederzeit den Support, den du fachlich und persönlich benötigst. Hilfsbereitschaft zählt bei uns. Im Team blühst du auf. Gemeinsam mit deinen Kolleginnen und Kollegen holst du das Beste aus unseren Projekten und treibst uns durch deine inspirierende Art immer wieder zu Höchstleistungen.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Support and Develop Country-Specific Commercial Strategies Support senior sales management in the development, implementation and steering of country-specific strategies for both acquisitions and existing business.
Within this setup, the Asia Pacific team is a dynamic international group of 11 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Balance use of external research and data with IQVIA’s internal data sources.Guide and mentor assigned Project Leader so that they can confidently present the project strategy to the client and the internal stakeholders.Actively support Sales in the preparation and conduct of customer and bid defense meetings e.g. training and preparation of the assigned project team.Attend, present and lead or bid defense meeting or customer meeting, as requiredIdentify any quality issues within the study and provide coaching on resolution of issues, including implementation of corrective and preventative action plans and escalation.Ensure project/program budget(s) meet financial and company goals, including Gross New Business.
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!
Rentokil Initial GmbH & Co. KG sucht in eine/n Kaufmännischer Mitarbeiter (m/w/d) Sales Support National & Key Accounts (ID-Nummer: 13764370)
Novelis Deutschland GmbH sucht in eine/n Administrative Assistance & Sales Support Automotive (m/w/d) in Teilzeit (60%) (ID-Nummer: 13671163)
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Unser Kunde bietet: Dienstwagen, auch zur privaten NutzungHomeoffice, remoteFlexible ArbeitszeitenNeugeschaffene Position mit bestehenden KundenTechnischer Support durch interne AbteilungenBetriebliche Sozialleistungen, wie Vermögenswirksame Leistungen und betriebliche AltersvorsorgeIndividuell zugeschnittene EntwicklungsmöglichkeitenJährliche MitarbeitergesprächeBetriebsarztJobradMitarbeiterevents Interesse?
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
Within this setup, the Western Europe team is a dynamic international group of 18 colleagues, consisting of a Director, two Heads of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
Within this setup, the Middle East and Africa team is a dynamic international group of 10 colleagues, consisting of a Director, one Head of, Sales & Alliance Managers and Sales Support Coordinators. Together, the team drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Essential Duties and Responsibilities Customers (external) Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners Provide customer oriented service at all times relating to specific sales and customer expectation issues Reporting to the Sales Manager, B2B Provide customer account revenue and activity reporting, as required by the Management team Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth Provide country inputs to the development of account strategies Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans Drive sales improvement through regionally harmonized processes Contribute to the regional bidding or RFQ process when requested Communication Develop a working relationship with the relevant support sections e.g. GKAM Support Group, Operations to ensure they are kept up to date with all issues relating to the GKAM Customer accounts Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL Sales/Customer Account Development – Planning and Follow Up Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts Implement global and regional account acquisition / development approaches and platforms Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions Develop plans to deny competitor penetration into the accounts Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL Margins/Profitability Assurance Establish and implement a pricing review timetable that ensures improving margins from designated accounts Adhere to regional standards on profit margins and discount guidelines Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too.