Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
DHL IT Services IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group: Supports over 260,000 DPDHL e-mail users; Runs more than 7700 servers; Supports more than 2000 global services and applications; Processes 9 million shipment information messages per day; 200000 man days per year of development application.
Reporting to the Regional FCL Trade Management Manager, Oceania Trade, this role is responsible for:- OVERALL ROLE PURPOSE Assist in:- (Trade) Rate & surcharge negotiation with carriers for port-port rates and nominated accounts (Trade) Responding to tenders to clinch contracts from local, regional & global customers (Trade) Developing and maintaining relations with ocean freight carriers (Trade) Providing country guidance and support (GSC) Ensuring carrier contracts are updated correctly and timely into ocean freight buying system (GSC) Representing Asia Pacific countries in global meetings, consolidate feedback and suggestion to global team (GSC) Collaborating with GSC team to uphold the effect and efficiency of the performance in various tasks ACCOUNTABILITIES External - Customers - New and Existing Responsible for responding to tenders and RFQs to clinch contracts from regional and global customers Internal - Customers Trade Related Responsibilities Support and assist Regional FCL Trade Management Manager Oceania relater issues, e.g.
Deine Aufgaben Client Advisory & Consulting: • Strategische Beratung: Entwickle maßgeschneiderte Büroimmobilienlösungen für nationale und internationale Unternehmen • Marktexpertise: Berate Kunden zu aktuellen Markttrends, Mietpreisentwicklungen und optimalen Standortstrategien • Portfolio Optimization: Analysiere und optimiere bestehende Immobilienportfolios unserer Kunden • Due Diligence: Führe detaillierte Markt- und Standortanalysen durch Transaction Management: • Deal Execution: Betreue komplexe Vermietungs- und Anmietungsprozesse von der Akquisition bis zum Abschluss • Verhandlungsführung: Führe professionelle Verhandlungen mit Eigentümern, Entwicklern und Mietern • Dokumentation: Erstelle überzeugende Exposés, Marktberichte und Präsentationen • Contract Support: Unterstütze bei der Vertragsgestaltung und -abwicklung Business Development: • Neukundenakquisition: Identifiziere und gewinne neue Mandanten im Münchener Markt • Relationship Management: Baue langfristige Kundenbeziehungen auf und pflege bestehende Kontakte • Market Intelligence: Sammle und analysiere Marktinformationen und Wettbewerbsdaten • Networking: Repräsentiere JLL bei Branchenevents und baue strategische Partnerschaften auf Team Collaboration: • Cross-Selling: Arbeite eng mit anderen JLL-Bereichen (Investment, Valuation, Property Management) zusammen • Knowledge Sharing: Teile Deine Expertise mit Junior-Kollegen und unterstütze deren Entwicklung • Best Practice: Bringe innovative Ansätze und Prozessverbesserungen ins Team ein Dein Profil Ausbildung: • Abgeschlossenes Hochschulstudium (bevorzugt Immobilienwirtschaft, BWL, Geografie o.
This position is responsible for managing the reception area and providing administrative support to the Workplace Management team. The Facilities Assistant/Receptionist will handle a variety of tasks related to workplace operations to ensure a smooth and productive work environment.
Your key responsibilities include: Process monitoring & control - Perform in-process chemical monitoring during mixing, vacuuming, and polymerization stages - Verify critical parameters such as viscosity, temperature, vacuum level, reaction stability, and material homogeneity - Support process adjustments in coordination with Senior Chemical Engineers and Process Engineers - Ensure strict adherence to recipe-specific instructions, SOPs, and defined operational limits Sampling & analytical testing - Collect samples at defined control points throughout the production process - Conduct laboratory analyses, including moisture analysis, viscosity and density measurements, reaction stability assessments, and visual inspections - Ensure correct sample identification, labeling, and full batch traceability Documentation & data integrity - Record all measurements, test results, and observations in laboratory logs and LIMS/ERP systems - Ensure full traceability of batches, deviations, and corrective actions - Support preparation and review of batch records and process documentation Deviation handling & escalation - Immediately report deviations, abnormalities, or safety concerns - Participate in preliminary root-cause analyses (RCA) and propose preventive measures Collaboration & HSE - Work closely with Process Engineers, Shift Managers, and Quality Control to ensure smooth production flow - Support training of operators on chemical handling and process compliance - Ensure full compliance with HSE, MSDS, and PPE requirements in lab and production environments We are looking for a hands-on, detail-oriented chemist who thrives in a structured, safety-critical production environment and takes pride in precision, documentation, and chemical control.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Customer Service Specialist Application Support (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Career –Externally accredited training and development opportunities including support with professional qualifications, Service awards, LinkedIn learning, Learning & development programmes. Work Life Balance – 187.5 holiday hours, 9 customary holidays.
We are currently looking for a skilled Teamlead Engineering (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! The App & Web Team constantly improves the App, Mobile Website and Desktop Website.
We are currently looking for a Staff Frontend Engineer (m/w/d) with a passion to assume leadership responsibilities to support us in building the fastest & most intuitive shopping app using a brand-new tech stack onsite in Hamburg or Berlin! The App & Web Team constantly improves the App, Mobile Website and Desktop Website.
Support or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager) Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner) Define initial product backlog in collaboration with the product owner and process experts Write user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s) Define sprint cycles and plan sprints Plan, host, manage and document sprint review meetings (derive backlog for next sprint) Manage a reasonable scope considering cost & benefits Prepare status reporting & presentation in team meetings Facilitate daily standups for project team Independently design digital processes with medium to high complexity Independently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0) Independently analyze processes with regard to their automation potential Independently optimize processes at task level and develop a digital target process in close coordination with automation designers Present process design to senior stakeholders Ensure buy-in of key stakeholders (automation designer, process experts, process owner) Support the automation designers for the technical implementation Provide instructions to automation designer and assist during technical implementation Support integration and user acceptance test Independently define and perform test cases with process experts Support test coordination and create test documentation Support go-live and hypercare phase (e.g. conduct trainings and provide coaching) Support change management activities Present and communicate process changes in an understandable way Ensure that users understand and take account of technical process changes Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Help further improving our methodology and align on best practices Skills/Qualifications Degree in business informatics or business management, with a focus on accounting/controlling At least two years of professional experience in the area of Finance & Accounting, HR, Procurement, IT or other supporting functions and/or consulting At least two years of relevant RPA and/or cognitive automation experience Experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0) Certified project manager (e.g.
In this position, you will likely thrive the most if you naturally tend to take charge and support your colleagues. You may be a strong mechanical designer in your field, or a design lead, but regardless you will highly identify with our values of Taking Charge and Team Up.
You will collect and analyse customer feedback and drive the continuous improvement of our support processes. You will identify additional needs and support our customers in selecting suitable digital services for long-term customer loyalty.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
Maintains awareness of industry pipeline and scientific and business landscape; supports due diligence research of the CNS landscape. REQUIREMENTS: Scientific and Research Qualifications and Experience Psychiatrist.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
DKV is the full‑service provider in the field of eMobility, offering tailor‑made solutions for electric vehicles: from charging infrastructure to planning and design, from consultancy to installation and electricity products. As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility.
Access to corporate benefits with exclusive discounts at well‑known companies, plus a selection of employee perks such as childcare allowance, gym subsidy, Germany ticket, etc. Active support of employee health through movement breaks and additional wellness initiatives. A wide range of opportunities for personal and professional development.
Key responsibilities Deal Execution & Financial Analysis Lead the preparation and execution of hotel sale assignments, pitches, and client proposalsDevelop and apply advanced financial models to assess strategic alternatives and capital structuresManage virtual data rooms, investment memorandums, and marketing deliverablesAnalyse market data, monitor financial trends, and prepare high-quality client presentations Client Relationship Management Build and sustain strong relationships with investors, operators, and partnersRepresent JLL at major industry conferences, networking events, and client meetingsCollaborate across regional and global JLL teams to deliver seamless cross-border solutions Team Leadership & Collaboration Manage direct reports and mentor junior team members to support professional growth Contribute to a high-performance, collaborative culture within the DACH and wider EMEA teamsMaintain accurate records in JLL’s CRM and research databasesUndertake site visits and property inspections with clients and investors Qualifications required / Your profile University degree in Business Administration, Real Estate, Finance, Hotel Management or other related fieldsMinimum 5 years’ experience in hotel real estate, hospitality investment or a related capital markets fieldOutstanding academic and professional achievementExceptional financial modelling, analytical and market research skillsGreat attention to detailStrong team orientation and leadership skillsAbility to multi-task and thrive in a diverse and fast-paced environmentGreat interpersonal and communication skills to interact with external and internal stakeholders including senior managementAdvanced MS Office skills, especially in Excel, PowerPoint, Word and OutlookTrack record of initiative, analytical excellence, and delivering results in a fast-paced environmentFluent in German and English (both written and spoken) We offer Opportunity to work with the world’s leading hotel real estate advisory team, on some of the sector’s most significant transactionsDirect exposure to international capital marketsAccess to JLL’s global network and knowledge-sharing platformFlat hierarchy in a dynamic, collaborative, and supportive work environmentStrong recognition for high performance, with competitive rewards and career development opportunitiesParticipation in industry events to expand your professional network To apply Please submit your cover letter, CV and academic transcripts.
Has primary responsibility for selling the portfolio of the Leybold Services Product range. Communicate, collaborate, and support equipment sales team in carrying out operational reviews at accounts to secure repeat orders and present service as a differentiator to successfully penetrate new business.
Access to corporate benefits with exclusive discounts at well‑known companies, plus a selection of employee perks such as childcare allowance, gym subsidy, Germany ticket, etc. Active support of employee health through movement breaks and additional wellness initiatives. A wide range of opportunities for personal and professional development.
In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team!
In your position you also contribute to setting standards and best practices for process automation and support exploring new technology opportunities. Support coordination and coaching of a team of automation process analysts for a certain GBS business function (no guarantee, depends on availability) Help with the coordination of project engagements for the different team membersSupport and coach team members, i.e. review the work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping individual career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & digitization, automation potential estimation, incorporation of new technologies into our technology stack, etc.Observe the software market for process automation, analyze new potential, and define use casesSupport or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager)Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner)Define initial product backlog in collaboration with the product owner and process expertsWrite user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s)Define sprint cycles and plan sprintsPlan, host, manage and document sprint review meetings (derive backlog for next sprint)Manage a reasonable scope considering cost & benefitsPrepare status reporting & presentation in team meetingsFacilitate daily stand-ups for project teamIndependently design digital processes of medium to high complexityIndependently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0)Independently analyze processes with regard to their automation potentialIndependently optimize processes at task level and develop a digital target process in close coordination with automation designersPresent process design to senior stakeholdersEnsure buy-in of key stakeholders (automation designer, process experts, process owner)Support the automation designers intechnical implementationProvide instructions to automation designer and assist during technical implementationSupport integration and user acceptance testIndependently define and perform test cases with process expertsSupport test coordination and create test documentationSupport go-live and hypercare phase (e.g. conduct trainings and provide coaching)Support change management activitiesPresent and communicate process changes in an understandable wayEnsure that users understand and take account of technical process changesFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practicesSupport special CoD-relevant projects (i.e. technology exploration)In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
Joining the Data Science & Advanced Analytics team provides the opportunity to work with large and complex data and methodologies in a fast-paced, ever-changing environment to support international customers. As a member of our team you can expect exciting international projects with interesting development perspectives.